Lehigh Valley Honda - Service Center

New Lows How do I ever trust you again Mr. Wright??? I also caught your dealership putting regular oil into my car when I asked for synthetic. I think you hav How do I ever trust you again Mr. Wright??? I also caught your dealership putting regular oil into my car when I asked for synthetic. I think you have my file flagged since I bought my car. I never had this problem at Rothrock or any other Honda dealership that I have dealt with. Only yours!!! More

Graet Place for Srevice We love the Express service for our car. We know ahead of time what will be done to the car. We do not have to make an appointment. We just drive down We love the Express service for our car. We know ahead of time what will be done to the car. We do not have to make an appointment. We just drive down from the Coal Region, park the car at service. Go in and let them know we are there. They go over the service to be done and give us an approximate time to finish. They are always right. We can stay there and enjoy a cup of coffee or we can get a ride from the dealer to the South Mall or anywhere close in the Lehigh Valley. If we take a ride, we just have to advise them when we are ready to come back to the dealership and within minuets our ride is there. Before we leave the dealership with our car, they tell us the measurements on our tires, brakes and how our alignment is if we have the tires rotated so we can anticipate future cost of repairs. More

Wow! Great service!! This was such a pleasant experience! Drove in, they already knew what I wanted, as I had phoned the week before and made the appointment. Although I This was such a pleasant experience! Drove in, they already knew what I wanted, as I had phoned the week before and made the appointment. Although I drive a Kia Soul, the work was completed in a quicker time-frame, with no surprises. My car was returned clean and washed! Something the Kia dealership has never done!! The price was much easier on my pocketbook, too! I cannot say enough good things about the people, the service and the overall atmosphere at this dealership! Hey - even the coffee and bagels were great!!!! More

Great Follow-up After an initial misunderstanding in a service check on my brakes with the Express Service group, the dealership did a follow-up with me and provided After an initial misunderstanding in a service check on my brakes with the Express Service group, the dealership did a follow-up with me and provided a courtesy car and free brake diagnostic check to find out what the problem was. It was identified as a master cylinder problem that is not part of the Express Service check and they ordered the part and had it fixed the next business day. I appreciated their response to follow-up with my concern and their desire to immediately investigate and repair what I considered an unsafe condition. More

Great service. Always get great service from this dealership. I always have Trevor as my service rep and he is always friendly and great. Would highly recommend. Always get great service from this dealership. I always have Trevor as my service rep and he is always friendly and great. Would highly recommend. More

2005 CR-V Still Running Strong We purchased our CR-V from Lehigh Valley Honda in 2005. We have always done the regular maintenance to keep it running (oil, etc). It's become our w We purchased our CR-V from Lehigh Valley Honda in 2005. We have always done the regular maintenance to keep it running (oil, etc). It's become our work horse car, especially in the winter. Our 17 year old now drives and loves it. Recently, we noticed a stuttering (spark plugs??). We had two local garages check it out, and found nothing. Fearing higher prices, we reluctantly decided take it over for the dealership for service. They had the car in at 2:30, diagnosed by computer by 3:15, and fixed by 5p! IMPRESSIVE. And the cost to fix it was very reasonable for the work done. Lesson learned...if you want it done right, take it to the dealer. More

service department resolved my problem very efficiently I came to the service department with an issue I feared was going to be very expensive to resolve. The service department fixed the problem with a mi I came to the service department with an issue I feared was going to be very expensive to resolve. The service department fixed the problem with a minor fluid change and I walked away a VERY satisfied customer. Excellent results!!! More

State inspection and D Service I was pleased with all aspects including timeliness of completion. All work was completed in less than 4 hours. John reminded me that the D Service w I was pleased with all aspects including timeliness of completion. All work was completed in less than 4 hours. John reminded me that the D Service was overdue which was good. Dealership is always helpful when I go in for service. I take my Toyota there because I like the service so well. More

service -CRV I was disappointed about bringing my Crv often for complaints as its only 2 yrs since I bought it from there. I was happy at least John tried to make I was disappointed about bringing my Crv often for complaints as its only 2 yrs since I bought it from there. I was happy at least John tried to make a discount on the total price when I was upset with the need for fuel cap replacement etc that soon & I'm paying for it with extended warranty not covering. More

Continued Quality Service I have been buying/servicing my vehicles at Lehigh Valley Honda for 15+ years. I've always walked away satisfied and intend to continue doing the sam I have been buying/servicing my vehicles at Lehigh Valley Honda for 15+ years. I've always walked away satisfied and intend to continue doing the same in the future. More