1,637 Reviews of Lehigh Valley Honda - Service Center
Great services department . Friendly staff. Convenient waiting room. The whole facility is the state of the art. Car wash is always provided for free. Fast and prompt service . Friendly staff. Convenient waiting room. The whole facility is the state of the art. Car wash is always provided for free. Fast and prompt service More
Awesome service Awesome service, I am always treated with respect and kindness. i was given a loaner car because my vehicle was not ready, this type of courtesy is Awesome service, I am always treated with respect and kindness. i was given a loaner car because my vehicle was not ready, this type of courtesy is greatly appreciated. Will definitely be buying my next Honda here . More
Great Experience The folks in the service center are amazing. They are very friendly and communicate clearly what may or may not need to be done to your car. The mec The folks in the service center are amazing. They are very friendly and communicate clearly what may or may not need to be done to your car. The mechanics are quick and efficient. I would recommend Lehigh Valley Honda to everyone I know. More
Lehigh Valley Honda Service is First Class Lehigh Valley Honda has been servicing my 2009 Civic Hybrid for just over 2 years now. Both the Express Service team and the regular service team are Lehigh Valley Honda has been servicing my 2009 Civic Hybrid for just over 2 years now. Both the Express Service team and the regular service team are all first class individuals. They are "Customer Service" experts and go out of their way to make sure you are satisfied with the work that is done. More
Service and Repairs Difficult repairs on my Honda Ridgeline the service dept. handled extremely well. Repair took longer and they gave me a loaner car so I could pick my Difficult repairs on my Honda Ridgeline the service dept. handled extremely well. Repair took longer and they gave me a loaner car so I could pick my kids up from school. Highly professional team. More
I hit a terrible pothole and needed one new tire and got two new tires to make them even and safer of course. I called Bill Nixon and he took me the day after I called which I was hoping would happen but wa two new tires to make them even and safer of course. I called Bill Nixon and he took me the day after I called which I was hoping would happen but was open of course. He also really went to bat and found the two tires I needed even though it appeared as if they were not in stock initially. Bill Nixon is always very pleasant, friendly and extremely helpful. Makes for a wonderful experience at Lehigh Valley Honda. Everyone is great as well. Thank you. More
Oil change service. Another customer requested a car wash while I was seated waiting for my car. If that service is available, it should be given to all, not just those who press for it. If you really wash while I was seated waiting for my car. If that service is available, it should be given to all, not just those who press for it. If you really want to 'delight' your customer - that's what it will take. By just doing your job, you don't 'earn' great scores. More
I felt the explanation for the cost & service was lacking. The broken cable problem should have been able to be fixed much more cost effectively than I was charged for. Instead, I think they used th lacking. The broken cable problem should have been able to be fixed much more cost effectively than I was charged for. Instead, I think they used the situation to "over fix", and thus charge me more, than what was necessary. More
I am never nervous about being a woman coming into have her car serviced. The facts are the facts and they are stated in plain english. Obviously I am not mechanically inclined so it makes me feel safe a her car serviced. The facts are the facts and they are stated in plain english. Obviously I am not mechanically inclined so it makes me feel safe and secure when the service folks talk to me. More
As always, Sam Azar takes excellent care of my service needs on my 2005 Honday Odyssey. I never worry about the safety of my vehicle because Sam always ensures a full inspection and brings any needed work needs on my 2005 Honday Odyssey. I never worry about the safety of my vehicle because Sam always ensures a full inspection and brings any needed work to my attention. He's very trustworthy, knowledgeable and friendly. More