1,691 Reviews of Lehigh Valley Honda - Service Center
CRV Service I want to thank the service department at Lehigh Valley Honda for assisting us with our CRV's air bag recall. This is an issue that's affecting millio I want to thank the service department at Lehigh Valley Honda for assisting us with our CRV's air bag recall. This is an issue that's affecting millions of people nationwide, and was an huge concern for our family. After a few calls, Anthony Colucci (I hope I spelled his name correctly) was able to help us out, and was able to satisfy our concerns. Thanks again, Our next new car will be a Honda!! More
Happy with our experience every time we have service done Very happy with our experience every time we have service done at this dealership, Friendly, knowledgeable, trustworthy, hardworking employees make th Very happy with our experience every time we have service done at this dealership, Friendly, knowledgeable, trustworthy, hardworking employees make this a great dealership to do business with., We highly recommend this dealership and have been using this dealership for all our service needs for the past 10 years! More
Best Honda Dealership for service Sam always takes excellent care of servicing my Odyssey. Because she is so well cared for, we continue to keep her - over 10 years old and running gr Sam always takes excellent care of servicing my Odyssey. Because she is so well cared for, we continue to keep her - over 10 years old and running great - thanks to Sam and the service department!. More
Came to my rescue! My car was having a problem and rather than get it home and have to tow it somewhere, I dropped it off late one Sunday night with the keys and a note My car was having a problem and rather than get it home and have to tow it somewhere, I dropped it off late one Sunday night with the keys and a note that I would call them the next morning. Instead, Sam called me and promised to get it looked at that day. It was fixed by Tuesday morning and I was thrilled. Thanks Sam and LV Honda! More
Wonderful service! Sam Azar handled my recent repair with great efficiency, and he was charming as well! I have visited this dealership many times, and have always been Sam Azar handled my recent repair with great efficiency, and he was charming as well! I have visited this dealership many times, and have always been delighted. It is a warm and friendly place. More
The Best customer service, I'v seen in a long time! I have a 2003 Honda CR-V, and every time I bring my car in for a tune-up or repairs. I always get the best attitudes: polite, respectful, knowledgeabl I have a 2003 Honda CR-V, and every time I bring my car in for a tune-up or repairs. I always get the best attitudes: polite, respectful, knowledgeable, and friendly. Yes, I could take my car somewhere else, but with my busy schedule, I need my car right away. I can always depend on the service advisers to work with me., in getting my car in for repairs or services and get it back in a couple of hours or so. I need my car running well and fast. I've taken my car to other garages, but the quality of work was not as good. I have complete confidence in the Lehigh Valley Honda dealership for excellent service. Thank you. More
Consistent level of excellent service! Have purchased my first Honda back in 2009 at your dealership and since my purchase, have used your service center and express services. My experienc Have purchased my first Honda back in 2009 at your dealership and since my purchase, have used your service center and express services. My experiences have all been very consistent to a strong level of customer satisfaction. This type of consistent level service is very difficult to sustain in any industry or service sector. My hats off to everyone at Lehigh Valley Honda! More
Customer Service Above and Beyond I want to thank Trevor Schappell and the Lehigh Valley Honda team. I was traveling from Richmond Virginia recently to visit family in Coopersburg in m I want to thank Trevor Schappell and the Lehigh Valley Honda team. I was traveling from Richmond Virginia recently to visit family in Coopersburg in my 2007 Pilot. Just as I crossed the PA state line, my check engine light came on. I was concerned about driving back to Virginia without knowing that I didn't have a serious engine issue that would prevent safe travel. I called Lehigh Valley Honda and their receptionist immediately checked with the service manager and got me an appointment for the following day. Trevor Schappell, service advisor, was waiting for me when I arrived for my 2:00 appointment. Within 10 minutes, he had done a diagnostic check and assured me that the car was safe to drive back to Virginia and sent me on my way. Instead of waiting a long time to be seen, it was quick and allowed me to spend more time visiting with my familty. This was truly customer service at its best. Thank you, Karen Aylward More
2015 Annual Inspection and 135,000 check-up I brought my '08 Honda Civic in for it's annual inspection and 135,000 mile checkup. The work was finished in a timely manner and Trevor Schaperelli w I brought my '08 Honda Civic in for it's annual inspection and 135,000 mile checkup. The work was finished in a timely manner and Trevor Schaperelli went out of his way to make sure that I was fully informed of what needed to be and the cost involved. He worked with me to make sure that I was involved in what work needed to be completed today and what could be deferred to a later date. He also worked with me on pricing, making sure that things were done in the most efficient way possible. Trevor is a true asset to Lehigh Valley Honda. Travel wise, it is no longer convenient for me to have service done at LVH, but Trevor's commitment to providing service above and beyond keeps me coming back to Lehigh Valley Honda. More
First time I had a great experience my first time taking my car here for maintenance. I own a pre-ownder 2010 Honda Insight, and brought it here for it's B2 main I had a great experience my first time taking my car here for maintenance. I own a pre-ownder 2010 Honda Insight, and brought it here for it's B2 maintenance. The service was quick and friendly, i was offered discounts from coupons that applied to it, and i was given an estimated waiting time that greatly surpassed what I actually waited. Thanks, Honda. More