Lehigh Valley Honda - Service Center

Honda express service Seth butterfield is a great addition to the service team. He is always helpful and knowledgeable and friendly. He always is upbeat and easy going. H Seth butterfield is a great addition to the service team. He is always helpful and knowledgeable and friendly. He always is upbeat and easy going. He gets back to me in a short period of time More

Customer-focused service excellence! I have been a car owner for over 40 years and have had a lot of service experiences with dealerships...good and bad, but LV Honda hands down is the be I have been a car owner for over 40 years and have had a lot of service experiences with dealerships...good and bad, but LV Honda hands down is the best service you will find ANYWHERE. I travel an hour and a half from home just to get their service team. They are the finest. From the minute you walk into the service bay, you know you are dealing with a quality, reputable business. And my service agent, Sam Azar is the absolute best in the business. He cares, is knowledgeable, helpful, courteous and acts with integrity on all counts. Honestly, this dealership goes above and beyond. It is pleasure to pass on positive feedback about this business...they deserve it. They consistently deliver at the highest standard. Thanks, LV Honda! More

Very Postive, Sam is tops in knowledge and assistance. I love my Honda Odyssey and the service dept. has helped keep it In great shape beings thought it's a 2011. Sam is the best service consultant ! I love my Honda Odyssey and the service dept. has helped keep it In great shape beings thought it's a 2011. Sam is the best service consultant ! More

Engine Repair When I had my car towed in for over-heating, I had no clue what the problem was. In short time, I was told that my engine head had cracked and had to When I had my car towed in for over-heating, I had no clue what the problem was. In short time, I was told that my engine head had cracked and had to be replaced for a four figure cost. Much to my surprise, I discovered (or I was told by my manager Bill Nixon) that it was covered under my 10 year warranty. He also pointed out that other parts of the car were covered under this warranty as well. My point is that I wonder if I am one of a few or many who don't fully know how their car is covered under warranty. I also want to say that Bill Nixon handled my situation in a friendly and even supportive way! And the replacement was done in such a short time, I had another good surprise. More

Listened to complaint I had to complain twice that express service was not so Express anymore since Michael Bonner left. I went in the other day and they have their act tog I had to complain twice that express service was not so Express anymore since Michael Bonner left. I went in the other day and they have their act together and things went very smoothly. More

New Tires On Friday May 22, 2015 I had 4 new tires put on my 2014 Honda Accord Sport. Sam Azar, Service Advisor is excellent as always. The only problem I have On Friday May 22, 2015 I had 4 new tires put on my 2014 Honda Accord Sport. Sam Azar, Service Advisor is excellent as always. The only problem I have is this is the second time I did not get all my valve stem caps put back on my car. I am not sure why this is so hard to remember. Obviously these are not expensive, but a hassle to have to go to the store and by more. Since it was the second time this has happened I am feeling the need to rate this a 4 star service. More

21 years and counting I purcased my first Honda from Lehigh Vally Honda 21 years ago, so last year, it just seemed natural that, when I was going to replace it, I came back I purcased my first Honda from Lehigh Vally Honda 21 years ago, so last year, it just seemed natural that, when I was going to replace it, I came back to Lehigh Valley Honda to buy a new CRV. For the past 21 years I have had excellent service there. More

Excellent Express Service I recently took my 2014 Accord to Honda Express service for what I thought would be an A or B service. My service adviser, Danicha, looked at the ser I recently took my 2014 Accord to Honda Express service for what I thought would be an A or B service. My service adviser, Danicha, looked at the service record for my car and said that technically, I was overdue for the C service which takes about an hour and a half. She didn't want me to have to wait that long in Express Service and offered to do just a lube and oil change so I could be in and out quickly and then I could come back at my convenience for the remainder of the work on the C service schedule. When I said I was willing to wait if they could do everything on that visit, Danicha said they could get everything done for me on that visit. They completed the C service and did a front end alignment in less then an hour and a half. I was very pleased with the work the guys did in the shop and with Danicha's assistance as my service adviser. More

Good service Very happy with the dealership with their service dept. Very helpful and made going in for an inspection as nice as it could be. Loved the free car Very happy with the dealership with their service dept. Very helpful and made going in for an inspection as nice as it could be. Loved the free car wash too. Keep up the good work. I have also had problems and just called to ask a question or popped in, and staff were very helpful, even though I didn't have an appointment. More

My 2004 CRV is running like a top I recently used the Express Service to replace a light bulb in the headlight. I was in and out in 15 minutes. I always use the Express Service for o I recently used the Express Service to replace a light bulb in the headlight. I was in and out in 15 minutes. I always use the Express Service for oil changes, etc. I use the regular service department for the big" services, and I try to follow the recommended schedule. All of the service employees are very professional and knowledgeable. In the 9 years I have owned my CRV, I have never had a bad experience with LV Honda; my car is in great condition; and it has > 150,000 miles on it. More