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1,707 Reviews of Lehigh Valley Honda - Service Center
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July 25, 2015
Perfect Service but Pricey Trevor and the techs were extremely helpful, as always. The appointment was right on time and the job was finished when promised. The car was in gre Trevor and the techs were extremely helpful, as always. The appointment was right on time and the job was finished when promised. The car was in great shape when done. All that said, it is hard to see how routine maintenance (mostly oils, fluids, wipers, and tire rotation) could cost north of 400 bucks. More
by Dom
Employees Worked With
Trevor
July 24, 2015
Service is paramount My second visit to the service dept at LV Honda was even more rewarding than the first. Dan and Bill did their best to explain the issues with my 2007 My second visit to the service dept at LV Honda was even more rewarding than the first. Dan and Bill did their best to explain the issues with my 2007 Accord, and finished up the repairs quickly. I was on the road again in no time! My hat's off to you guys. More
by Gary123
Employees Worked With
Bill, Dan
July 14, 2015
Always Great Service They always let me know what I need but most importantly they let me know what I don't need. I don't think bog companies usually like to that. I appre They always let me know what I need but most importantly they let me know what I don't need. I don't think bog companies usually like to that. I appreciate that the people of Lehigh Valley Honda always help me out. More
by John248
Employees Worked With
Trevor,Bill
July 12, 2015
airbag replaced, brakes, replace front axle shafts 2006 Ridgeline bought July 2005, 175,000 miles. Beginning to require parts replacement (axles) but all else without issue. Serviced by LV Honda sinc 2006 Ridgeline bought July 2005, 175,000 miles. Beginning to require parts replacement (axles) but all else without issue. Serviced by LV Honda since 2008. They have kept this truck on the road with any unexpected events. More
by mhstranz
Employees Worked With
Trevor Schappell
July 10, 2015
Great from roof to tires need I say more. I have been going to Lehigh Honda for 8 years since I bought my 2004 Honda accord. I had never owned anything but an American made car but I really lo I have been going to Lehigh Honda for 8 years since I bought my 2004 Honda accord. I had never owned anything but an American made car but I really love my Honda and the dealership that takes such good care of my baby. I am a 72 year old women and they treat me with such respect unlike some places when they deal with a women. I just can't say enough about the dealership and the gentlemen that take care of you and your car. I plan on keeping my Honda for many more years and with the service they provide for it I think it may be possible. Thanks guys for all you help and service. More
by moses
Employees Worked With
Sam and his crew
July 06, 2015
Very Unprofessional I went in to order a part and Trevor was super helpful and knowledgable so I figured let me just have them install the part when it comes in. I made a I went in to order a part and Trevor was super helpful and knowledgable so I figured let me just have them install the part when it comes in. I made a 10am appointment for a 15 minute job. When I got there I was supposed to work with Sam as Trevor was on vacation. I wanted to confirm the price Trevor had given me only to be told it would take an hour, Sam had no idea how to replace the part and cost me twice as much. When I said forget it I will get it done somewhere else The response was fine just give her what she was quoted and he walked away. Then I was told to wait in the waiting room and they would come get me. I sat there for an hour and a half until I got impatient enough to go looking for my car only to find out it had been done for some time. I'm glad I got that quote because I just happened to be outside when they finally pulled my car in which was an hour into my waiting time. That's probably how they make people think these easy little jobs take so long to make you pay more cause they move your car from check in to the back where you can see it so you think they are working on it but in all reality it sitting behind the building. I scheduled my recall work but I will be canceling to take it to another Honda dealer and will never be going back. My takeaway from this experience is you cannot trust the mechanics here and to know how long a job will take walking in so you don't get scammed!! More
by Jfrasch
Employees Worked With
Trevor and Sam
July 06, 2015
Service distrust Unclear if all services performed were necessary. Also not sure was charged the quoted prices. So frustrated I just left. $25 difference not worth fig Unclear if all services performed were necessary. Also not sure was charged the quoted prices. So frustrated I just left. $25 difference not worth fight More
by Cav
Employees Worked With
John ?
June 28, 2015
Great place to visit!! Great place to visit and the people there seem to appear that they feel that it is a great place to work, and seem enjoy their jobs! That is very imp Great place to visit and the people there seem to appear that they feel that it is a great place to work, and seem enjoy their jobs! That is very important to a customer,first impressions and the atmosphere of a place makes a difference and that alone is where most people would like to do business and is not soon forgotten! In this world of negatives, an upbeat,positive,atmosphere makes a difference for all! More
by blessed guy
Employees Worked With
Sam
June 27, 2015
Service I was very impressed by the professionalism and efficiency of the service team. Everyone was nothing but courteous to me and made the experience actua I was very impressed by the professionalism and efficiency of the service team. Everyone was nothing but courteous to me and made the experience actually very pleasant. More
by Pat
Employees Worked With
Trevor
June 25, 2015
A pleasant expeience Sam and his group always make my visit a good one. He gets me in and out as soon as possible. He always explains everything that needs to be done in Sam and his group always make my visit a good one. He gets me in and out as soon as possible. He always explains everything that needs to be done in a friendly and easy to understand way. Also appreciate the car wash and coffee and bagels. More
by Don
Employees Worked With
Sam
