Lehigh Valley Honda - Service Center

Great place to visit!! Great place to visit and the people there seem to appear that they feel that it is a great place to work, and seem enjoy their jobs! That is very imp Great place to visit and the people there seem to appear that they feel that it is a great place to work, and seem enjoy their jobs! That is very important to a customer,first impressions and the atmosphere of a place makes a difference and that alone is where most people would like to do business and is not soon forgotten! In this world of negatives, an upbeat,positive,atmosphere makes a difference for all! More

Service I was very impressed by the professionalism and efficiency of the service team. Everyone was nothing but courteous to me and made the experience actua I was very impressed by the professionalism and efficiency of the service team. Everyone was nothing but courteous to me and made the experience actually very pleasant. More

A pleasant expeience Sam and his group always make my visit a good one. He gets me in and out as soon as possible. He always explains everything that needs to be done in Sam and his group always make my visit a good one. He gets me in and out as soon as possible. He always explains everything that needs to be done in a friendly and easy to understand way. Also appreciate the car wash and coffee and bagels. More

Honda express service Seth butterfield is a great addition to the service team. He is always helpful and knowledgeable and friendly. He always is upbeat and easy going. H Seth butterfield is a great addition to the service team. He is always helpful and knowledgeable and friendly. He always is upbeat and easy going. He gets back to me in a short period of time More

Customer-focused service excellence! I have been a car owner for over 40 years and have had a lot of service experiences with dealerships...good and bad, but LV Honda hands down is the be I have been a car owner for over 40 years and have had a lot of service experiences with dealerships...good and bad, but LV Honda hands down is the best service you will find ANYWHERE. I travel an hour and a half from home just to get their service team. They are the finest. From the minute you walk into the service bay, you know you are dealing with a quality, reputable business. And my service agent, Sam Azar is the absolute best in the business. He cares, is knowledgeable, helpful, courteous and acts with integrity on all counts. Honestly, this dealership goes above and beyond. It is pleasure to pass on positive feedback about this business...they deserve it. They consistently deliver at the highest standard. Thanks, LV Honda! More

Very Postive, Sam is tops in knowledge and assistance. I love my Honda Odyssey and the service dept. has helped keep it In great shape beings thought it's a 2011. Sam is the best service consultant ! I love my Honda Odyssey and the service dept. has helped keep it In great shape beings thought it's a 2011. Sam is the best service consultant ! More

Engine Repair When I had my car towed in for over-heating, I had no clue what the problem was. In short time, I was told that my engine head had cracked and had to When I had my car towed in for over-heating, I had no clue what the problem was. In short time, I was told that my engine head had cracked and had to be replaced for a four figure cost. Much to my surprise, I discovered (or I was told by my manager Bill Nixon) that it was covered under my 10 year warranty. He also pointed out that other parts of the car were covered under this warranty as well. My point is that I wonder if I am one of a few or many who don't fully know how their car is covered under warranty. I also want to say that Bill Nixon handled my situation in a friendly and even supportive way! And the replacement was done in such a short time, I had another good surprise. More

Listened to complaint I had to complain twice that express service was not so Express anymore since Michael Bonner left. I went in the other day and they have their act tog I had to complain twice that express service was not so Express anymore since Michael Bonner left. I went in the other day and they have their act together and things went very smoothly. More

New Tires On Friday May 22, 2015 I had 4 new tires put on my 2014 Honda Accord Sport. Sam Azar, Service Advisor is excellent as always. The only problem I have On Friday May 22, 2015 I had 4 new tires put on my 2014 Honda Accord Sport. Sam Azar, Service Advisor is excellent as always. The only problem I have is this is the second time I did not get all my valve stem caps put back on my car. I am not sure why this is so hard to remember. Obviously these are not expensive, but a hassle to have to go to the store and by more. Since it was the second time this has happened I am feeling the need to rate this a 4 star service. More