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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,720 Reviews
Today: 8:00 AM - 5:00 PM Closed Now
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1,720 Reviews of Lehigh Valley Honda - Service Center

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August 28, 2015

The BEST The personal are the greatest people in the business. Always friendly and always great you with your name and a smile. Love having my cars serviced th More

by atafuri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danicha
August 28, 2015

Consistently great service I took my 2014 Accord into Express Service for a routine "B" service. The service adviser could have just performed the service I requested and I wo More

by maurerge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Butterfield
August 26, 2015

General maintaince I'm normally anxious when dealing with service aspects of my car, but this was different. Every question and concern I had was answered and explained More

by Bnash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan M
August 24, 2015

Great service, but confusing Would have given 5 stars , but I found it confusing when dropping off the car at service. When entering service department you are faced with a line o More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
?
Aug 24, 2015 -

Lehigh Valley Honda responded

Hello Michael and thank you very much for your feedback. I would like to sincerely apologize for the way you were treated when you arrived for service. We were extremely busy that day but that is no excuse for not being acknowledged. That is not the way we are accustomed to doing business. Rest assured that we will be reviewing this incident with our team in an effort to ensure that it doesn't happen again. Again, we really appreciate that feedback and we are hopeful that we have another opportunity to earn your business and show you the level of service we are accustomed to delivering. Please do not hesitate to contact me if I can ever be of assistance. Sincerely - Andrew Wright, Vice President, 610-967-6500

More
August 23, 2015

Wonderful and honest service As always, I get a wonderful service from Lehigh Valley Honda. Recently, I got the wheel alignment for my Odyssey 2009 and it gave a new car experienc More

by Pingala
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sam
August 23, 2015

Experience with Service for Airbag Recall Since 2004 when we bought our first Honda we have always had good experience with Sam Azar. Who works with us to keep our car in great shape. This tim More

by urmys03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
August 22, 2015

Airbag Recall and General Service. I have always been please with the service, I worked with Vince, usually have Sam who has always answer questions quickly, and efficiently and one m More

by Gerry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
August 20, 2015

Passenger Air Bag Recall As a long term customer of Lehigh Valley Honda, I continue to be very pleased with the professionalism, competency, and assistance of the Lehigh Valle More

by robespierre1794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
August 18, 2015

Recall service I had an airbag recall notification and was able to get an appointment the same day. Everyone was very helpful, knowledgeable and courteous. I'd recom More

by Weeziemom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
August 17, 2015

Great Dealer Service!! Always great service done right..and the prices are good!! I have been coming here for about 5 yrs. since I purchased my Honda Accord and I have neve More

by Blondi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Nixon
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