Lehigh Valley Honda - Service Center

Airbag Recall and General Service. I have always been please with the service, I worked with Vince, usually have Sam who has always answer questions quickly, and efficiently and one m I have always been please with the service, I worked with Vince, usually have Sam who has always answer questions quickly, and efficiently and one more time, everything has been done to my satisfaction. This was an airbag recall, and it was treated like a service call , even though I was not paying for the service. The courtesy and efficiently is the reason I keep coming back to this dealership. More

Passenger Air Bag Recall As a long term customer of Lehigh Valley Honda, I continue to be very pleased with the professionalism, competency, and assistance of the Lehigh Valle As a long term customer of Lehigh Valley Honda, I continue to be very pleased with the professionalism, competency, and assistance of the Lehigh Valley Honda's service organization -- they replaced the Takata air bag inflator (no charge of course) and changed the oil as well. GREAT WORK!!! More

Recall service I had an airbag recall notification and was able to get an appointment the same day. Everyone was very helpful, knowledgeable and courteous. I'd recom I had an airbag recall notification and was able to get an appointment the same day. Everyone was very helpful, knowledgeable and courteous. I'd recommend this dealership to everyone! Louise More

Great Dealer Service!! Always great service done right..and the prices are good!! I have been coming here for about 5 yrs. since I purchased my Honda Accord and I have neve Always great service done right..and the prices are good!! I have been coming here for about 5 yrs. since I purchased my Honda Accord and I have never been disappointed!! I highly recommend LV Honda!! More

Fantastic place with the BEST SERVICE ! What can I say, we bought our 2007 Pilot here with no hassle, no pressure and no feeling of having to deal with the usual Car Salesman! Since then we What can I say, we bought our 2007 Pilot here with no hassle, no pressure and no feeling of having to deal with the usual Car Salesman! Since then we have had 99%+ of the Service done at Lehigh Valley Honda! The professionalism, care and competence in the Service Department is astounding! Every issue has always been dealt with quickly and to our satisfaction, with the Mechanics and Service personnel always going that extra yard to make us feel good! We especially are grateful to Sam Azar who has made us feel like part of the family!! I can't list all of the people who have made the 1-1/4 to 1-1/2 hour (one way) drive worthwhile, but they have our deepest respect and appreciation. We have had to use closer Honda Dealers a time or two and wish they could attain the high level of care and competency of Lehigh Valley, but even if they did we will buy our next car from Lehigh and continue to get our service done right there! More

Service at Honda Dealer Since last 10+ years, I have been customer of Honda dealership for service of my various Honda vehicles. Service has been improving as time pass and f Since last 10+ years, I have been customer of Honda dealership for service of my various Honda vehicles. Service has been improving as time pass and facility is top grade. Employee interactions always pleasant. All amenities is really good while waiting for service. No sales push, just professional. Certainly recommend to any one. I never bought any vehicle from this dealer, but service - both at auto repair and body work- is very satisfactory. More

Shuttle service is a joke Dropped car off at 8am for Honda recall repair (airbag replacement). Was contacted at 9am about needing a transmission fluid flush - what does transm Dropped car off at 8am for Honda recall repair (airbag replacement). Was contacted at 9am about needing a transmission fluid flush - what does transmission fluid have to do with airbags? It seems that every time I bring my Honda (car or van) into LV Honda that the default recommendation (whether I need it or not) is that a transmission fluid flush is needed. Was informed by Service department that car was ready at 9:30am and that shuttle would be sent to pick me up. Shuttle finally showed up at 12:15pm (after I made 2 follow up calls). Was told that the shuttle was only a courtesy and that dealership was very busy and that the Service Dept. should not have told me that the van is coming - how is this my fault? In summary, plan on having low expectations concerning using the shuttle service and expect that at some in the process the Service department will inform you that you 'need' some type of maintenance/repair, regardless of whether you need it or not. More

Inspection & oil change Lehigh Valley Honda Service Department was friendly and professional, but underestimated the amount of time required for the service by an hour. They Lehigh Valley Honda Service Department was friendly and professional, but underestimated the amount of time required for the service by an hour. They accepted my coupons, so the price was very reasonable. More

service gaff made good Recall parts were in...on arrival a part was missing requiring a 2nd appointment...they should have called with an option to wait or have 2 appointmen Recall parts were in...on arrival a part was missing requiring a 2nd appointment...they should have called with an option to wait or have 2 appointments. they corrected their process and had me out the next day while I waited. anyone looks good when there aren't problems...it's how they dealt with a problem that desrves my 5-star rating...Thanks LV Honda...Thyanks, Bill and Thanks Kevin. More

Customer centered service From scheduling to drop off to service to follow-up, The customer is always made to feel appreciated. Workmanship of service technicians is top notch. From scheduling to drop off to service to follow-up, The customer is always made to feel appreciated. Workmanship of service technicians is top notch. Never had a problem with the service I have received. I especially like the express service. More