Lehigh Valley Honda - Service Center
Emmaus, PA
1,720 Reviews of Lehigh Valley Honda - Service Center
The BEST The personal are the greatest people in the business. Always friendly and always great you with your name and a smile. Love having my cars serviced th The personal are the greatest people in the business. Always friendly and always great you with your name and a smile. Love having my cars serviced there. More
Consistently great service I took my 2014 Accord into Express Service for a routine "B" service. The service adviser could have just performed the service I requested and I wo I took my 2014 Accord into Express Service for a routine "B" service. The service adviser could have just performed the service I requested and I would have gone away happy. But instead, he suggested only performing the less costly "A" service now since my 30,000 mile service is coming up and that service includes most of the "B" service items. I genuinely appreciated his money-saving suggestion. More
General maintaince I'm normally anxious when dealing with service aspects of my car, but this was different. Every question and concern I had was answered and explained I'm normally anxious when dealing with service aspects of my car, but this was different. Every question and concern I had was answered and explained thourolghy. Also, I was informed about the Honda Care, which was a great plan that saved me money. I will definitely be coming back from now on. Thank you More
Great service, but confusing Would have given 5 stars , but I found it confusing when dropping off the car at service. When entering service department you are faced with a line o Would have given 5 stars , but I found it confusing when dropping off the car at service. When entering service department you are faced with a line of men at desks to which you are told to go to any of them. Unfortunately, you feel like none of them want you to approach them and that you are interrupting what they are doing. No eye contact and feeling that your interrupting doesn't make you feel wanted! More
Wonderful and honest service As always, I get a wonderful service from Lehigh Valley Honda. Recently, I got the wheel alignment for my Odyssey 2009 and it gave a new car experienc As always, I get a wonderful service from Lehigh Valley Honda. Recently, I got the wheel alignment for my Odyssey 2009 and it gave a new car experience for my long drives! I thank the service professionals for their dedication to customer satisfaction!!! More
Experience with Service for Airbag Recall Since 2004 when we bought our first Honda we have always had good experience with Sam Azar. Who works with us to keep our car in great shape. This tim Since 2004 when we bought our first Honda we have always had good experience with Sam Azar. Who works with us to keep our car in great shape. This time they ran out of the part need to fix an airbag recall. We were leaving on vacation and would be with out an adequate car. Sam made one phone call set us up in a rental and our vacation was still on. We had a wonderful time in Vermont and give kudos to Vinart and Sam Azar for quality customer service. More
Airbag Recall and General Service. I have always been please with the service, I worked with Vince, usually have Sam who has always answer questions quickly, and efficiently and one m I have always been please with the service, I worked with Vince, usually have Sam who has always answer questions quickly, and efficiently and one more time, everything has been done to my satisfaction. This was an airbag recall, and it was treated like a service call , even though I was not paying for the service. The courtesy and efficiently is the reason I keep coming back to this dealership. More
Passenger Air Bag Recall As a long term customer of Lehigh Valley Honda, I continue to be very pleased with the professionalism, competency, and assistance of the Lehigh Valle As a long term customer of Lehigh Valley Honda, I continue to be very pleased with the professionalism, competency, and assistance of the Lehigh Valley Honda's service organization -- they replaced the Takata air bag inflator (no charge of course) and changed the oil as well. GREAT WORK!!! More
Recall service I had an airbag recall notification and was able to get an appointment the same day. Everyone was very helpful, knowledgeable and courteous. I'd recom I had an airbag recall notification and was able to get an appointment the same day. Everyone was very helpful, knowledgeable and courteous. I'd recommend this dealership to everyone! Louise More
Great Dealer Service!! Always great service done right..and the prices are good!! I have been coming here for about 5 yrs. since I purchased my Honda Accord and I have neve Always great service done right..and the prices are good!! I have been coming here for about 5 yrs. since I purchased my Honda Accord and I have never been disappointed!! I highly recommend LV Honda!! More