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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,714 Reviews

1,714 Reviews of Lehigh Valley Honda - Service Center

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September 05, 2015

That was fast! They gave me an oil change in less than 20 minutes, and that was the fastest oil change I ever had. The staff is always professional. Everything was More

by Roseann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
September 04, 2015

always good When the service rep talks to me, I always understand the work being done on my CRV. I like that I can say no to work if it does not fit in my budget More

by flamingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
robert bueso
September 01, 2015

Service is good , fairly easy to get appointment and wait time estimate is accurate. Price quote is usually accurate explanation of needed work is thorough. More

by njf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
August 28, 2015

Fast, friendly service (and free coffee!) Lehigh Valley Honda serviced my car and had it done more than two hours faster than I expected.! They checked the repair several times while I was the More

by Harry Piels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, service manager...
August 28, 2015

The BEST The personal are the greatest people in the business. Always friendly and always great you with your name and a smile. Love having my cars serviced th More

by atafuri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danicha
August 28, 2015

Consistently great service I took my 2014 Accord into Express Service for a routine "B" service. The service adviser could have just performed the service I requested and I wo More

by maurerge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Butterfield
August 26, 2015

General maintaince I'm normally anxious when dealing with service aspects of my car, but this was different. Every question and concern I had was answered and explained More

by Bnash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan M
August 24, 2015

Great service, but confusing Would have given 5 stars , but I found it confusing when dropping off the car at service. When entering service department you are faced with a line o More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
?
Aug 24, 2015 -

Lehigh Valley Honda responded

Hello Michael and thank you very much for your feedback. I would like to sincerely apologize for the way you were treated when you arrived for service. We were extremely busy that day but that is no excuse for not being acknowledged. That is not the way we are accustomed to doing business. Rest assured that we will be reviewing this incident with our team in an effort to ensure that it doesn't happen again. Again, we really appreciate that feedback and we are hopeful that we have another opportunity to earn your business and show you the level of service we are accustomed to delivering. Please do not hesitate to contact me if I can ever be of assistance. Sincerely - Andrew Wright, Vice President, 610-967-6500

August 23, 2015

Wonderful and honest service As always, I get a wonderful service from Lehigh Valley Honda. Recently, I got the wheel alignment for my Odyssey 2009 and it gave a new car experienc More

by Pingala
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sam
August 23, 2015

Experience with Service for Airbag Recall Since 2004 when we bought our first Honda we have always had good experience with Sam Azar. Who works with us to keep our car in great shape. This tim More

by urmys03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
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