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Lehigh Valley Honda

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.8
2,935 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,935 reviews

July 13, 2023

Very knowledgeable,friendly and clean. Work done in timely manner. Communication was very easy with internet More

by paulyandrisevits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
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Jul 13, 2023 -

Lehigh Valley Honda responded

These are all things we love to hear! We're ecstatic that we could make your entire experience a success. Safe travels from all of us at Lehigh Valley Honda!

July 12, 2023

Lehigh Valley Honda is a great and reliable service provider. Every staff member was professional and helpful during our oil change! More

by Judson.smull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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Jul 12, 2023 -

Lehigh Valley Honda responded

Judson, thank you for the kind words! We're glad to hear that our team at Lehigh Valley Honda provided you with great and reliable service during your oil change. We appreciate your support and hope to see you again in the future!

July 12, 2023

It was a pleasure working with Danielle. If I had questions, she had the answers. I need to have additional work done on my vehicle, and I will choose to have the work done at Lehigh Valley More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Watts
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Jul 12, 2023 -

Lehigh Valley Honda responded

Deb, thank you for the kind words! We're glad to hear that Danielle provided excellent service. We look forward to being of assistance for any future service needs here at Lehigh Valley Honda!

July 11, 2023

Danielle is one of the best at Honda. Knowledgeable and easy to work with! I can’t recommend Lehigh Valley Honda enough! More

by kylewentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Watts
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Jul 11, 2023 -

Lehigh Valley Honda responded

Hi Kyle! Thank you for the kind words about Danielle and your experience at Lehigh Valley Honda. We appreciate your recommendation, and we're here to assist you whenever you need us. Have a great day!

July 11, 2023

Danielle went above and beyond to help us figure out and accommodate us with our ongoing car issue. She is a fantastic employee and i will specifically ask for her in the future More

by lenny6133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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Jul 11, 2023 -

Lehigh Valley Honda responded

Lenny, thank you for the great review! We're so glad that Danielle could go above and beyond to assist you with your car issue. We appreciate your kind words and look forward to serving you again in the future at Lehigh Valley Honda!

July 11, 2023

Had a great purchasing experience with Grant. He went the extra mile to ensure my satisfaction. More

by Janice Osborne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant
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Jul 11, 2023 -

Lehigh Valley Honda responded

Janice, congrats on your new ride! The Lehigh Valley Honda team is thrilled that you had a five-star buying experience with Grant. Safe travels!

July 09, 2023

Javon was very professional, courteous, personable and helpful. He kept me up to date regarding the progress of my service and was able to problem solve an issue about which I was concerned. Lehigh Valley More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon
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Jul 10, 2023 -

Lehigh Valley Honda responded

Sara, thank you for the kind words! We're glad to hear that Javon provided excellent service and addressed your concerns. Your satisfaction is important to us at Lehigh Valley Honda, and we hope to see you again down the road!

July 09, 2023

Told a price on a basic maintenance package a month in advance so i Made a appointment. Soon as i walk in im told its going to be $300 more than what i was told. More

by jrose97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javon
Report | Print
Jul 10, 2023 -

Lehigh Valley Honda responded

I'm sorry to hear about the miscommunication with the pricing of your maintenance package. We strive for clear communication and it's disappointing that we left you with the wrong impression. I would like to look into this further and assist you in the best way possible. Please reach out to me at your earliest convenience so we can discuss this matter further. Thank you, Kristi Finkel, Service Drive Manager, 610-965-1242

July 08, 2023

Very good customer service and don’t have to wait to long for car service More

by Hlmoyer75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jul 10, 2023 -

Lehigh Valley Honda responded

Thanks for the great review of Lehigh Valley Honda! We are here to help with any of your future service needs.

July 08, 2023

Friendly staff, but waited exorbitantly long for an oil change and inspection. Approx. two hours and I had an appointment. Very frustrating. More

by shifty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Lehigh Valley Honda responded

I am disappointed to hear that your vehicle's oil change was not performed in a more timely fashion. We always aim to accommodate the needs of our guests through effective and efficient service work, and I am sorry that we were not of further assistance. Customer satisfaction is our top priority and I would like the chance to make this right. Would you please call me so that I can see how we can assist you moving forward? Thank you, Dan Carcione - Service Director - (610) 965-1583

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