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Lehigh Valley Honda

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.8
2,934 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,934 reviews

August 19, 2023

Good service, but the wait time is outstanding for express services. The dealer is great I love my purchase and the dealership itself is getting a facelift. The service department is has made me go to More

by Littlehonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle
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Aug 21, 2023 -

Lehigh Valley Honda responded

We appreciate your feedback and patience as we work on improving our efficiency. It's great to hear that you are happy with your purchase and that your recent experience was better than the last. Our top goal is to provide 5-star service and we sincerely hope to impress you next time around. If there's anything else you would like to share, I invite you to reach out to me directly. Thank you for your business and trust. --Bronson Miller - Service Manager - 6109651332

August 19, 2023

Kind and gets the job done. Everyone was polite and answered my questions. It was a fast visit More

by Debr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javan
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Aug 21, 2023 -

Lehigh Valley Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehigh Valley Honda.

August 19, 2023

Good service department with easy express lane. Staff are friendly and keep you updated while you wait. More

by nfinleydesantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
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Aug 21, 2023 -

Lehigh Valley Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehigh Valley Honda.

August 19, 2023

Friendly staff. Service area was full & my car was ready when Danielle estimated. She went over the service with me after the car was finished and walked me out to More

by Angela Rush
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danielle Watts
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Aug 21, 2023 -

Lehigh Valley Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Angela, and we're happy to hear that we met your expectations. Thank you again for choosing Lehigh Valley Honda, we look forward to having you as one of our valued customers for many more years to come!

August 18, 2023

Excellent service from point of scheduling, including customer communication and recommended maintenance/repair for vehicle More

by Dkunkle9288
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Lehigh Valley Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Aug 21, 2023 -

Lehigh Valley Honda responded

We're delighted to know you found our service excellent from scheduling to communication and maintenance at Lehigh Valley Honda. Thanks for the positive feedback!

August 17, 2023

Very attentive and informative. Was knowledgeable and understandable. Took care of me right away and gave updates. More

by monicastevens08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
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Aug 17, 2023 -

Lehigh Valley Honda responded

We're glad to know you found our team at Lehigh Valley Honda attentive and informative. Thanks for the positive feedback, and we hope to see you back again down the road!

August 17, 2023

I love this dealership. They have always taken care of my vehicle’s needs. Javon was my service writer on 8-11-23 and I have to say outstanding work from him and the technic More

by X_morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon
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Aug 17, 2023 -

Lehigh Valley Honda responded

We're so glad to know you had a great experience with Javon and our technician at Lehigh Valley Honda! Thanks for trusting us with your Civic!

August 16, 2023

After waiting 3hours, we were told that the sliding door couldn’t be fixed. Charged for diagnostic. We both lost 3 hours plus 1hour of travel time. Our part time jobs didn’t get done. Why couldn’t we told a More

by dgimbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Azar
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Lehigh Valley Honda responded

I'm sorry to read about your experience. I understand how valuable our customers' time is and do apologize for any inconvenience caused by the long wait or lack of immediate communication regarding your sliding door issue. I'd like to personally assist you with this matter and address any ongoing concerns with your vehicle. If you could, please reach out at your earliest convenience using the number I've provided below. I hope to speak with you soon. Thank you, Bronson Miller - Service Director (610) 965-1332

August 14, 2023

My experience was very good. My sales person misplaced my spare key for my new car but after explaining it to the manager she was very quick to order a new one and schedule my ap More

by Gabbyv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristian
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Aug 15, 2023 -

Lehigh Valley Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lehigh Valley Honda, we look forward to having you as one of our valued customers for many more years to come!

August 14, 2023

Great service. Samantha is so helpful . Explains everything.. courteous. Always smiling and easy going. A pleasure to work with. More

by Pf1pf3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Service Dept
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Aug 15, 2023 -

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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