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Lehigh Valley Honda

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.8
2,935 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,935 reviews

September 02, 2023

Was told over the phone $300 to calibrate my lanewatch camera aited three weeks for the appoibtment I get to the dealership and was told it would cost over $500 to calibrate my lanewatch camera. I'm a vet More

by Wphil974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Azar
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2023 -

Lehigh Valley Honda responded

I'm really sorry to hear about your experience. We aim for clear and transparent communication, especially when it comes to pricing, and I can understand your frustration. Please reach out directly so we can discuss this further and see what we might do to rectify the situation. Thank you, Bronson Miller - Service Manager - 6109651332

Sep 05, 2023 -

Wphil974 responded

I called the number you provided and my call went to voice mail.

August 28, 2023

I’m very happy with all the staff. They are friendly and show you courtesy. The work gets done in the time they tell you. More

by Swifty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Aug 29, 2023 -

Lehigh Valley Honda responded

We're glad to know you had a positive experience with our team at Lehigh Valley Honda! We always aim for efficiency and friendliness. Thanks for the review — we appreciate it!

August 28, 2023

Experienced technicians, professional service from start to finish. Tristan was very professional and helpful! Thank—you!! More

by Gwells5050
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan was professional and knowledgeable!
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Aug 28, 2023 -

Lehigh Valley Honda responded

We're delighted to know you had a professional and smooth experience with Tristan at Lehigh Valley Honda! Thanks for the positive feedback, and we hope to see you again down the road!

August 28, 2023

Pleased with the service and impressed that I was given a loaner vehicle because the work wasn’t complete yet. I did not purchase the Honda I had serviced at LV Honda! The dealer I’d purchased 2 Honda CRVs More

by ams1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
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Aug 29, 2023 -

Lehigh Valley Honda responded

We're glad to know you were pleased with our service and the convenience of a loaner vehicle at Lehigh Valley Honda. We strive for hassle-free experiences, so it's great to see we hit the mark! Thanks for your review!

August 27, 2023

The dealership is great, the service is always the best and Alex is always so helpful!! More

by Mollygirl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 28, 2023 -

Lehigh Valley Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Honda!

August 24, 2023

Danielle was very pleasant and efficient. She didn’t try to upsell products that weren’t necessary. An oil change, tire rotation and a multi-point inspection took about 1 1/2 hours. Would not More

by Purple6128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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Aug 24, 2023 -

Lehigh Valley Honda responded

We're glad to know that Danielle provided you with efficient service at Lehigh Valley Honda. We understand the wait time can be a bit long, but we hope the quality of our work made up for it! Thanks for your feedback and patience.

August 23, 2023

Danielle is always friendly, knowledgeable, and professional. I am her lifer whether she likes it or not. More

by franrlloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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Aug 23, 2023 -

Lehigh Valley Honda responded

Fran, we're delighted to know that Danielle has been able to provide you with such great service at Lehigh Valley Honda. We appreciate your loyalty and look forward to serving you in the future!

August 23, 2023

Great experience! Staff were knowledgeable, and my vehicle was completed within the time frames I was provided at drop off More

by drewlazo30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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Aug 23, 2023 -

Lehigh Valley Honda responded

We're glad to know you had a great experience with us at Lehigh Valley Honda! Our team always aims to provide knowledgeable service and timely vehicle care. Thanks for the positive feedback!

August 22, 2023

Danielle was amazing! She greeted me and took me to the waiting area. She also walked me to my car, which was pretty awesome and service I had never had before. She was a More

by Stephanie.schomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Lehigh Valley Honda responded

Stephanie, it's great to know that Danielle provided you with such a memorable experience at Lehigh Valley Honda! We're always here to provide top-notch service and look forward to your next visit. Thanks for sharing your review!

August 20, 2023

Very personable and engaging, her kindness was very appreciated. She is a real asset to your company. More

by Faithalone2save
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Report | Print
Aug 21, 2023 -

Lehigh Valley Honda responded

Thank you for choosing Lehigh Valley Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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