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Lehigh Valley Honda

Emmaus, PA

4.8
2,935 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,935 reviews

September 12, 2023

Javon was able to squeeze me in because I had experienced a hydroplaning issue. Very efficient service and shuttle. More

by judithh61
Recommend Dealer
Yes
Employees Worked With
Javon Clinton
Sep 12, 2023 -

Lehigh Valley Honda responded

We're glad to know that Javon was able to assist you promptly and efficiently at Lehigh Valley Honda. We appreciate your trust in us!

September 12, 2023

Exceptional service from Danielle in the service area. Walked me to my car and went over what the body shop had completed. More

by munterkofler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Lehigh Valley Honda responded

We're glad to know that Danielle provided you with exceptional service at Lehigh Valley Honda! We appreciate your feedback and look forward to assisting you again in the future.

September 11, 2023

Before I talked to Samantha every person showed friendly attitude. I'm satisfied with the service received. More

by jduransr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Rodriguez
Sep 11, 2023 -

Lehigh Valley Honda responded

Thanks for the review! We're glad to know that Samantha and our team at Lehigh Valley Honda were able to provide you with a satisfying service.

September 11, 2023

Very satisfied with dealership, good service, pleasant customer service, good communication and speedy service. Nice to find that cleanliness, seat covers and foot paper in car, is taken seriously. More

by spenglerc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Lehigh Valley Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 10, 2023

Tristan is a good writer, very personable not only with me but with all customers More

by Baungw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan and assorted porters, all welcoming
Sep 11, 2023 -

Lehigh Valley Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Honda.

September 10, 2023

I’ve reached out multiple times about my vehicle and have struggled to get someone to answer me back. More

by Zae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javon Clinton
Sep 11, 2023 -

Lehigh Valley Honda responded

Zae, I'm sorry to learn about the communication issues you've been experiencing. We strive for prompt and clear updates, so it's disappointing to see we missed that mark with your inquiries. I would like to step in and offer my personal assistance. In case I cannot locate your contact information, I encourage you to reach out to me directly. Thank you, Bronson Miller - Service Manager - 6109651332

September 09, 2023

Always a pleasure dealing with a polite and knowledgeable service Department. Danielle was exceptional. This is my second service appointment in two weeks. Both times were a good experience. More

by Sfrang1421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
Sep 11, 2023 -

Lehigh Valley Honda responded

Thanks for sharing your thoughts about your experience with Lehigh Valley Honda. We appreciate your business and hope to see you again soon!

September 07, 2023

Brought our odyssey in for AC repair and lock system repair. After paying over $450 for the diagnostic tests for both systems, we agreed to the work recommended for the ac repair. (Nearly $800) after More

by sgarbeglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha
Sep 08, 2023 -

Lehigh Valley Honda responded

I'm sorry to hear about your frustrating experience with your recent repair visit. We strive for clear communication, especially when it comes to potential costs and outcomes of our services, and it's truly disappointing that we didn't meet this expectation in your case. I'd like the opportunity to discuss this further with you so we can find a way forward together - please feel free to reach out at any time convenient for you. Thank you, Bronson Miller - Service Manager 6109651332

September 06, 2023

I have been visiting this service center since 2018. My last visit is couple of weeks ago for oil change and inspection/emission. I got the car back with torn driver seat. I brought this thing to their More

by sharath
Recommend Dealer
No
Employees Worked With
Sam Azar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Watts
Sep 06, 2023 -

Lehigh Valley Honda responded

I am sorry to read you are unhappy with your experience. Per our conversation, I have discussed your concerns with the technician who worked on your vehicle and was informed the seat was damaged when it came in for service. I apologize if we've left the wrong impression. Thank you, Bronson Miller - Service Manager - 6109651332

Sep 06, 2023 -

sharath responded

I checked my car interior before dropping off. I didn’t notice that tear at all.

September 02, 2023

Excellent service always! I have been taking my car there since I bought it. Have always had a pleasant experience and wonderful consultants. The waiting room is comfortable a More

by HappyCustomer!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Watt
Sep 05, 2023 -

Lehigh Valley Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Honda.

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