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Lehigh Valley Honda

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.8
2,932 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,932 reviews

February 05, 2024

Great dealership! Worked with Bruce On buying are 3rd car from Lehigh Valley Honda! See you when we're ready for our 4th! More

by bjrd4e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Bruce delivered such a great experience!

February 04, 2024

Very pleased wuth the friendly courteous service at Lehigh Valley Honda. My husband is sick so was very pleased with the shuttle service they offered. I was able to go back home while they serviced my More

by Goldie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 03, 2024

This dealer is very clean and nice and the customer service is excellent and very professional More

by miraydaramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Feb 05, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 03, 2024

Couldn’t fix my truck after 4 attempts and a lot of money - not pleased More

by bobward1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bronson
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Feb 05, 2024 -

Lehigh Valley Honda responded

I'm sorry to hear about the unresolved issues with your truck. We are committed to comprehensive service that leaves our customers feeling satisfied, so I'd like to look into these concerns further for you. Please reach out directly when you have a moment to discuss this in greater detail. Thank you, Bronson Miller - Service Manager - (610)-965-1332

February 02, 2024

Sam, greeted me with a friendly smile and handshake. Then immediately took care of all the scheduled maintenance that I requested for my Honda Odyssey. He was able to arrange a ride back to my home and More

by AldenSchiavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Lehigh Valley Honda responded

Alden, we're delighted to know that Sam and our team at Lehigh Valley Honda were able to provide you with such a positive experience. We appreciate your feedback and look forward to serving any of your future needs!

February 02, 2024

Poor customer service, it was ok earlier but no longer friendly. Doesn’t pay attention to the issues being told and the. Parts counter is awful, waited for 15 mins and left. More

by LN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle
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Feb 02, 2024 -

Lehigh Valley Honda responded

I'm sorry to read about your recent experience with us. We strive for excellent customer service, so it's disappointing to see your comments. Your feedback is important in helping us improve our services moving forward. If you're open to discussing this further, please reach out directly so we can address any concerns you may have had properly - Thank you, Bronson Miller - Service Manager - 6109651332.

January 31, 2024

I love my 2017 Honda CV-R. I didn’t have had any problems until 2 weeks ago. I had an emergency tow to this dealer and they looked at it promptly. While the diagnostic didn’ More

by CV-R owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha/Sammy Rodriguez
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Jan 31, 2024 -

Lehigh Valley Honda responded

We're glad to know that you had a positive experience with Samantha and our team at Lehigh Valley Honda, especially during an unexpected situation! We always aim for clear communication and efficient service. Thanks for trusting us with your Honda CR-V!

January 30, 2024

Sam was helpful in explaining what needed to be done for my car. There were no surprises . received a text message outlining the progress Everything very transparent, and the service was done in a timely More

by Lfetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Lehigh Valley Honda responded

We're glad to know you had a transparent and efficient service experience at Lehigh Valley Honda! It's great that Sam and our team could keep you updated throughout the process. Thanks for trusting us with your car. We appreciate it!

January 29, 2024

Danielle at the Lehigh Valley Honda is amazing! ! Every time I go to get work done on my car it’s always a fast and easy process and she communicates with me the whole way. More

by Crooney240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Watts
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Jan 29, 2024 -

Lehigh Valley Honda responded

We're delighted to know that Danielle has been able to make your visits a breeze at Lehigh Valley Honda! We appreciate the feedback and look forward to assisting you again in the future. Safe travels!

January 29, 2024

Was a great and easy experience. We were able to find the car we needed. More

by Chad H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Lehigh Valley Honda responded

Chad, we're thrilled our team could make your Lehigh Valley Honda experience a smooth success! It's wonderful to see we got you the car you had your eyes on. Safe travels, and enjoy the new ride!

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