Back

Lehigh Valley Honda

Emmaus, PA

4.8
2,807 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
Contact Dealership

675 State Avenue

Emmaus, PA

18049

Directions

By Type

Showing 2,807 reviews

March 12, 2009

Lehigh Valley Honda is fantastic. I bought my first car there (1989 Honda Cicic LX), and I kept that car for 20 years. One week ago, I bought a certified pre-owned car (2001 Honda Accord EX)from LV Honda. More

by jenifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bruch
March 10, 2009

I came in trying to decide between a Honda Accord and a Nissan Altima. I had bought several cars from Lehigh Valley Honda before and I knew I would get great service. They gave me such a great deal that More

by cseland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Drovich
March 08, 2009

Our experience with Justin Sell of Lehigh Valley Honda Certified Used Cars was very positive. Justin was very friendly and knowledgeable and showed us all the features on our vehicle. The negotiation pr More

by clodro4949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sell
March 07, 2009

I was hoping lv honda would have changed their sales tactics over the years but they haven't. My experience has been not as good as other's have posted here. I was here about 4 years ago looking to purc More

by R&Dude
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
2
Mar 20, 2009 -

Lehigh Valley Honda responded

Thank you for taking the time to write your review. On behalf of our entire sales team, I want to apologize for the way you feel you were treated. Customer satisfaction is very important to us. We pride ourselves on the thorough, transparent nature of our sales process. That is why we encourage our customers to rate us on DealerRater. When a customer leaves feeling dissatisfied, that is of great concern to us. I am eager to learn more about your visit to our store with the hope that we can regain your confidence. Please contact me at your convenience if you would like to discuss the matter in great detail. Again, please accept my apologies. Sincerely, Andrew W. Wright Vice President 610-967-6500

March 06, 2009

Had brought in my honda fit for speed service (oil change, and replace rear windshield) even had a coupon......quick, efficient service and out in less than 15 minutes! Switched cars with my wife at More

by rpmmetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schappell
March 06, 2009

Very satisfying experience. The salesperson was very knowledgeable about the vehicle and was able to work with me to get the right financing. The only criticism was the "sales" pitch on the extended war More

by wisser51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Haddad
March 05, 2009

Took my Civic in for regularly scheduled service including a coolant flush/refill. They didn't hook everything back up right which led to all of my coolant leaking out of my car which led to my car More

by buhusky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Rakoski
Mar 20, 2009 -

Lehigh Valley Honda responded

On behalf of our service team, I want to apologize for what appears to be multiple errors on our part. I am eager to learn the exact details in an effort to improve our process and further educate our people on avoiding these mistakes. We have a long track record of quality work and customer service. That is why we encourage our customers to rate us on DealerRater. Again, I would like to apologize. Thank you for taking the time to write your review. Please contact me at your convenience if you would like to discuss this matter in greater detail. Sincerely, Andrew W. Wright Vice President 610-967-6500

March 03, 2009

My sister had bought a Honda Pilot at Lehigh Valley Honda a couple of years ago and suggested I visit them to look for a new car. The salesperson that worked with me was very helpful and personable. I felt More

by abreider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Martino
February 27, 2009

This is the second car we have purchased from this dealer. Their service is excellent, professional, clean and friendly. As a woman, I have never felt intimidated or taken advantage of. The sales pers More

by iezzilin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Houser
February 23, 2009

Our new Fit is the third Honda we bought from Lehigh Valley Honda. The salesmen are always willing to explain the car end to end. Our original salesman, Rich Rizzo, was ill when we came to pick up our More

by excelmodad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rizzo, Rich Haddad, Jennifer
...
278
...