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Lehigh Valley Honda
Emmaus, PA
2,772 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,772 reviews
January 01, 2009
I had hopes of buying a car in the near future, and started looking before the holidays. I went to several dealerships and got quotes and ended up puchasing at Lehigh Valley Honda due to the quick and started looking before the holidays. I went to several dealerships and got quotes and ended up puchasing at Lehigh Valley Honda due to the quick and efficient service. Willie was extremely knowledgeable about every single button and component of my new CR-V. He made me feel comfortable and negotiated to my desired price within $500. He didn't make me feel pressured to buy other options. I will definitely go back there for other cars and recommend friends and family. More
by Sweetgirl
Employees Worked With
Willie Rodriguez
December 31, 2008
I bought a brand new car from Lehigh Valley Honda and it was a pleasant and phenomenal experience. Both Nick and Maggie were friendly and honest sales people. They were willing to work with what I wanted to was a pleasant and phenomenal experience. Both Nick and Maggie were friendly and honest sales people. They were willing to work with what I wanted to pay for a car and we worked out in an agreement in just a matter of days and a few short phone calls. I would definately consider Lehigh Valley Honda for my next car. More
by Kudla15
Employees Worked With
Margaret A Martino (Sales Consultant) and Nick Graver (Business Manager)
December 23, 2008
Maybe it was just a coincidence, but Eric took me to exactly the car I was hoping to find. He was friendly, so much so, that I felt I knew him longer. I would certainly recommend you to others. I onl exactly the car I was hoping to find. He was friendly, so much so, that I felt I knew him longer. I would certainly recommend you to others. I only hope that the vehicle is as reliable as your staff was. More
by bobnlee
Employees Worked With
Eric Bruch
December 19, 2008
We arrived around 7:00 p.m., and the salesman was very courteous, patient, not rushing or pressuring in any way. He helped us to complete our sale very quickly and efficiently. He seemed very informed a courteous, patient, not rushing or pressuring in any way. He helped us to complete our sale very quickly and efficiently. He seemed very informed about the SUV we were interested in (CR-V) and was able to answer all of our questions. We appreciated the options of tire and dent insurance that were presented and drove away in our new car around 9:15 very satisfied! More
by mhimmie
Employees Worked With
Rich
December 16, 2008
They worked really well, to make me a good deal. They worked to get me lower interest rate as well as monthly payments. I have never had a dealer work with as well as Lehigh Valley Honda. Margaret was worked to get me lower interest rate as well as monthly payments. I have never had a dealer work with as well as Lehigh Valley Honda. Margaret was able to educate be in terms of what vehicle would be the best choice for me and my family. The other staff was knowledgeable as well, they educated me on the maintenance costs of the car. More
by tbulanda01
Employees Worked With
Margaret
November 20, 2008
I am very pleased with and would highly reccomend Lehigh Valley Honda. The service I've received far exceeds the other Honda dealers Ive been with. They're efficient, very friendly & very upfront with pric Valley Honda. The service I've received far exceeds the other Honda dealers Ive been with. They're efficient, very friendly & very upfront with pricing. Its a pleasure doing business with them. More
by ebl
Employees Worked With
Melissa
June 04, 2008
I had been to four other dealerships in the area before entering the doors of Lehigh Valley Honda, and it was a breath of fresh air. We dealt with Leo, who was professional but down to earth, and who I tr entering the doors of Lehigh Valley Honda, and it was a breath of fresh air. We dealt with Leo, who was professional but down to earth, and who I truly believe had our best interest in mind. I believe that I received the best possible price from this dealer, and at no time did I feel like an outsider who was being manipulated with obscure numbers and inflated trade-in prices (which made me uncomfortable at other dealers I visited). Leo made us feel like we were involved in all negotiations because he was candid throughout the entire car buying process. Leo and Lehigh Valley Honda are top notch, and I would highly recommend them to anyone looking for an honest way to purchase a car. Thank you! More
by jlaf77
Employees Worked With
Leo Zingales
May 25, 2008
After purchasing a new 2003 Accord from LVH (in 2003) that had too many major problems to count, I decided to just cut my losses and trade it in for a new 2004 model. Naturally, I purchased the extended that had too many major problems to count, I decided to just cut my losses and trade it in for a new 2004 model. Naturally, I purchased the extended “bumper to bumper” warranty up to 100,000 miles to make sure the past issues would not be repeated at my expense. I was assured that I would be covered up to 100,000 miles on just about any issue that was not related to wear and tear. The warranty given to me by LVH was the “GOLD” package through Ryan Warranty out of Chicago, IL. The Navigation System broke down with 90,000 miles on the car. Lehigh Valley Honda would not fix the Navigation System since they claimed it was a repair not covered under the warranty. LVH quoted the cost of repairs at $4,000. I pleaded with the Service Rep, the Service Manager, and the Sales Manager to honor the warranty they sold me. They did not. Instead, after calling Honda Corporate, LVH offered me a “deal” of $2,000 to fix the unit. Six months later, I decided to go to another Honda dealership over an hour away with whom I had no experience with. This Honda dealership did not sell me the car, nor did it have a relationship with Ryan Warranty. However, 3 weeks later, my car’s Navigation System was completely fixed, COVERED UNDER THE WARRANTY. All I paid was the $100.00 deductible. The final costs submitted to Ryan Warranty by Honda were a small fraction of the $2,000 “deal” offer by LVH. I value honesty and integrity above all things. Therefore, I will never go near Lehigh Valley Honda again. My business is now with the dealership that treated me like “GOLD” Note: Overall, I was treated professionally. However, an individual at LVH, named in this report, commented “maybe we don’t need your business.” After 15 years, 4 cars, and many dollars spent on upgrades, service, and maintenance, LVH doesn’t have to worry about getting my business again. I have noticed a sharp decline in service quality over the past 2 years or so. More
by sgkdr
Employees Worked With
Brett (Service Mgr); Sam (Service Rep); Jen (Sales Mgr)
May 22, 2008
DEFINATELY highly recommend for service. Sam did a terrific job, far above and beyond any service i had ever received anywhere else before. The friendliness and promptness to get the problem fixed mak terrific job, far above and beyond any service i had ever received anywhere else before. The friendliness and promptness to get the problem fixed makes "service" sound like nothing. The people at LV honda service did everything they could to help me, get my car repaired in a timely fashion, and put me first by helping out with costs. I would never go anywhere else to get my honda repaired. Thank you LV HONDA! More
by ebf123083
Employees Worked With
sam azar
April 26, 2008
After a complaint about service, VP Andrew Wright became involved and expressed his desire to make sure the dealership lived up to its past reputation, offering help and insuring all involved be professiona involved and expressed his desire to make sure the dealership lived up to its past reputation, offering help and insuring all involved be professional. More
by jgollatz
Employees Worked With
Andrew Wright, VP
