
Lehigh Valley Honda
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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From the moment Jesse asked if he could be of help, he provided service and attention to customer concerns, questions and comfort, may I say enjoyment, of an experience that I had dreaded based on past ca provided service and attention to customer concerns, questions and comfort, may I say enjoyment, of an experience that I had dreaded based on past car buying experiences. At no time did he display impatience with questions or concerns. His product and technical knowledge seemed superb, and he did not insult my intelligence. Comparatively, when I had asked the same questions of other salespersons that day I was told simply to "ignore the noise" or "turn up the radio." The test drives with Jesse were not long and yet designed to give me my real world experiences with the car. I fell in love with the cars and perhaps a bit with Jesse. I believe that in me he has a customer for life, and I have and will praise him to everyone I know! More
we appreciate the great customer service we receive from this dealership,our service adviser Mr. Azar is very helpful as always.and I would recommend this dealership to my friends and family. this dealership,our service adviser Mr. Azar is very helpful as always.and I would recommend this dealership to my friends and family. More
Tito Torres was an excelente sales person. We are satisfated with his answers and service. I will happy to recommend Lehigh Valley Honda dealer to my friends. satisfated with his answers and service. I will happy to recommend Lehigh Valley Honda dealer to my friends. More
Mike Dutsch did a excellent job in helping me find what i was looking for in a vehicle.He explained everything in full detail to me.I was very satisfied with my new car and all the help Mike was. was looking for in a vehicle.He explained everything in full detail to me.I was very satisfied with my new car and all the help Mike was. More
I figured I would give this dealer another try. Just another mistake on my part. I do not know which is worse, the high pressure sales tactics that they tried to use on me when I purchased my car 8 year another mistake on my part. I do not know which is worse, the high pressure sales tactics that they tried to use on me when I purchased my car 8 years ago, or the high pressure tactics used to sell me service that is not needed on my vehicle. My car failed state inspection for a cracked front engine mount???????? Is this something new????? Then, they charged me for 1.5 hours labor to change the mount, and after they showed me that the mount was cracked and said it would not pass inspection, I was there no more than 1/2 hour. Then they try to " suggest" that I need "service level B" service done , which was rotation of tires and changing of all fluids. I have had this experience with every one of your service techs. They do not bother to ask if any of this work had been done in the past by myself, or someone else, they just look in their computer and figure it has not been done, so they try to rip you off and push this service on you. Why would my tires need to be rotated if all 4 of them measure a 6 and their is no sign of uneven wear??? The last time they said that I needed a new serpentine belt, They did not even bother to look at the vehicle, because the belt had been changed less than a month ago. Stay away from the high pressure tactics of this dealers service dept. More
Sales person was cosiderate and professioal ,which made the purchase of the new vehicle less stressful ,the follow up of the sales was excellent as well the purchase of the new vehicle less stressful ,the follow up of the sales was excellent as well More
We are not fans of shopping for cars and were only doing so because our vehicle was totaled in an accident. Our experience was pleasant and painless - Mark our salesperson was knowledgeable and not pushy a so because our vehicle was totaled in an accident. Our experience was pleasant and painless - Mark our salesperson was knowledgeable and not pushy and the pricing was fair. We would recommend the dealership as well as our salesperson. More
Buying my Honda was a great experience at Lehigh Valley Honda. Tito not only showed me all the amazing features on my car (some which i didn't even realize until he showed me!) but he also taught me some Honda. Tito not only showed me all the amazing features on my car (some which i didn't even realize until he showed me!) but he also taught me some additional tips and tricks, and even some new travel route options :-) They were able to work with me to get my car at least very close to my desired monthly payment (when other dealers were not able to!) so i was sold! I am sure i will enjoy my honda for years to come! Thanks :-) More
LV Honda has consistently proven to provide trustworthy reliable service - easy to work with - you DO NOT get the impression they are trying to rip you off - Brett and Trevor watch out for your interest - reliable service - easy to work with - you DO NOT get the impression they are trying to rip you off - Brett and Trevor watch out for your interest - they do not push unnecessary maintenance or repairs - always give you options More