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Lehigh Valley Honda
Emmaus, PA
2,931 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,931 reviews
August 23, 2011
I figured I would give this dealer another try. Just another mistake on my part. I do not know which is worse, the high pressure sales tactics that they tried to use on me when I purchased my car 8 year another mistake on my part. I do not know which is worse, the high pressure sales tactics that they tried to use on me when I purchased my car 8 years ago, or the high pressure tactics used to sell me service that is not needed on my vehicle. My car failed state inspection for a cracked front engine mount???????? Is this something new????? Then, they charged me for 1.5 hours labor to change the mount, and after they showed me that the mount was cracked and said it would not pass inspection, I was there no more than 1/2 hour. Then they try to " suggest" that I need "service level B" service done , which was rotation of tires and changing of all fluids. I have had this experience with every one of your service techs. They do not bother to ask if any of this work had been done in the past by myself, or someone else, they just look in their computer and figure it has not been done, so they try to rip you off and push this service on you. Why would my tires need to be rotated if all 4 of them measure a 6 and their is no sign of uneven wear??? The last time they said that I needed a new serpentine belt, They did not even bother to look at the vehicle, because the belt had been changed less than a month ago. Stay away from the high pressure tactics of this dealers service dept. More
by isellmeat
Employees Worked With
do not know
August 19, 2011
Sales person was cosiderate and professioal ,which made the purchase of the new vehicle less stressful ,the follow up of the sales was excellent as well the purchase of the new vehicle less stressful ,the follow up of the sales was excellent as well More
by endyee
Employees Worked With
Willie Rodriguez
August 10, 2011
We are not fans of shopping for cars and were only doing so because our vehicle was totaled in an accident. Our experience was pleasant and painless - Mark our salesperson was knowledgeable and not pushy a so because our vehicle was totaled in an accident. Our experience was pleasant and painless - Mark our salesperson was knowledgeable and not pushy and the pricing was fair. We would recommend the dealership as well as our salesperson. More
by Lsuhocki
Employees Worked With
Mark
August 06, 2011
Buying my Honda was a great experience at Lehigh Valley Honda. Tito not only showed me all the amazing features on my car (some which i didn't even realize until he showed me!) but he also taught me some Honda. Tito not only showed me all the amazing features on my car (some which i didn't even realize until he showed me!) but he also taught me some additional tips and tricks, and even some new travel route options :-) They were able to work with me to get my car at least very close to my desired monthly payment (when other dealers were not able to!) so i was sold! I am sure i will enjoy my honda for years to come! Thanks :-) More
by mapst77
Employees Worked With
Tito Torres
August 05, 2011
LV Honda has consistently proven to provide trustworthy reliable service - easy to work with - you DO NOT get the impression they are trying to rip you off - Brett and Trevor watch out for your interest - reliable service - easy to work with - you DO NOT get the impression they are trying to rip you off - Brett and Trevor watch out for your interest - they do not push unnecessary maintenance or repairs - always give you options More
by RWMisero
Employees Worked With
Trevor Sheppel & Brett McCabe
August 04, 2011
Incompetence. Took me 6 visits to get the car I wanted; First visit: Test Drive, 1 hr; second; Price negotiation, 1hr; 3rd filled our paperwork, 1.5hr (the form that the salesman filled out was wrong and h First visit: Test Drive, 1 hr; second; Price negotiation, 1hr; 3rd filled our paperwork, 1.5hr (the form that the salesman filled out was wrong and he had to do it again in front of me); 4th, picked up car 40 mins (did not have accessories i paid for) 5th, came back for the service dept to "install" a retracting cover over the hatchback; 1.5 hrs (the service guy told me it took him 30 seconds, but the dealer insisted I keep the car there for "at least an hour"; 6th, get registration, I moved my plates from my old car to new, the plates expired 6 weeks from the time of purchase, the dealer did not renew the plates at the time of putting them on my new car. In summery; this dealer has not respect for YOUR (the buyer's) time. But they have a strangle hold on the Honda sales in the Leigh Valley, so either inconvenience yourself by buying out of the area or inconvenience your self by dealing with this selfish group. Next time I am going to P-berg! More
by Fedorov
Employees Worked With
Tim (maybe?)
August 02, 2011
Great experience! My daughter was all excited that her visit/service was free because it was her first car! She did not have to wait for a long time. visit/service was free because it was her first car! She did not have to wait for a long time. More
by klheydt
Employees Worked With
Brett McCabe
July 27, 2011
They were very helpful, but seemed extra pushy when coming to price and extended warranty compared to other dealers. Had I not really wanted this car quickly, I probably would have gone somewhere else. coming to price and extended warranty compared to other dealers. Had I not really wanted this car quickly, I probably would have gone somewhere else. More
by moochi47
Employees Worked With
Chris
July 24, 2011
The exprerss oil change service is very prompt and efficient. Getting an appt. for recaal notice for srs was made in 2 days. Everyone is very friendly and willing to help. Care is taken to keep th efficient. Getting an appt. for recaal notice for srs was made in 2 days. Everyone is very friendly and willing to help. Care is taken to keep the car clean during service. All information on bill is explained More
by nltrabin
Employees Worked With
Bill
