Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lehigh Valley Honda
Emmaus, PA
2,935 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,935 reviews
November 09, 2012
I have always been pleased with the service I receive on my Hondas from Lehigh Valley Honda. The quality of their service is top notch and they do not make repairs you don't need. I will continue to take my my Hondas from Lehigh Valley Honda. The quality of their service is top notch and they do not make repairs you don't need. I will continue to take my Hondas to Lehigh Vally Honda for service, as long as I own Hondas and I don't plan on switching brands ! More
by TwoHondas
Employees Worked With
Sam
November 08, 2012
I went in for a 30,000 check (which was expensive). To top it off, they rotated my tires and put them on backwards. This is the second time that they have put them on backwards at this dealership. top it off, they rotated my tires and put them on backwards. This is the second time that they have put them on backwards at this dealership. More
by del205
Employees Worked With
not sure
November 01, 2012
I dropped my 2012 CRV off for a warranty repair and oil change. Upon arrival Willie helped me get to the correct entry for the repair to be made. He also made my wife and i feel like home when he offered change. Upon arrival Willie helped me get to the correct entry for the repair to be made. He also made my wife and i feel like home when he offered us coffee and bagels. Fred also came by and spoke to us asking how we liked our 2012 CRV. He and Willie were very friendly and need to be praised for their accomodating attitude. Willie also showed my wife and i the new 2013 Accord. Willie was extremely knowledgable about all the new features on the new Accord. He is a great person and a polite knowledgable sales person. Bruce and Audrey Bower More
by bcbower
Employees Worked With
Willie Rodriguez, Fred Mussman
October 29, 2012
I got all the information before finalizing the deal and the sales representative made it very easy to me. It helped to reduce a lot of load. Great dealership, great peole. the sales representative made it very easy to me. It helped to reduce a lot of load. Great dealership, great peole. More
by Shubhra
Employees Worked With
Jason Ba
October 28, 2012
I came is for an inspection and ended up with a $600 bill and >2 hours of work. On the positive side, the price quote and time to complete the service were accurate and the work (a week later) seems to be h and >2 hours of work. On the positive side, the price quote and time to complete the service were accurate and the work (a week later) seems to be holding up well. On the negative side, the representative used a great deal of jargon when explaining what needed to be done and did not express any remorse of the increased time or expense. So while the quality of the work was good, I feel that the interaction could have been handled better. More
by langan
Employees Worked With
service staff
October 24, 2012
I am still in shock that a car buying experience could be that great! Blake was a wonderful salesperson. He was knowledgable, personable, yet professional. I am thrilled with my new car. Thank you! that great! Blake was a wonderful salesperson. He was knowledgable, personable, yet professional. I am thrilled with my new car. Thank you! More
by Cosmolady
Employees Worked With
Blake
October 23, 2012
Always a great experience at Lehigh Honda. My car was purchased there and always serviced there due to the top quality service I have received time and time again. purchased there and always serviced there due to the top quality service I have received time and time again. More
by Ntm
Employees Worked With
Sam
October 22, 2012
AS I spoke with Kevin Wagner on Oct 16th 2012 I expressed my concerns for this service. I ask for an inspection on my car and what I got was a bill for $148.32 to change a lightbulb by my license plate! I ar my concerns for this service. I ask for an inspection on my car and what I got was a bill for $148.32 to change a lightbulb by my license plate! I arrived at 7:00a.m. for this scheduled appt. my car was taken back to the garage and I was approached at 8:26 a.m. to be exact and the man sat with me to tell me there were three things that were suggetsed but not needed for inspection... but there was one thing that was needed and that was a lightbulb above the license plate. Ok one of the three things he suggested was a belt I said a serpentine belt was changed on saturday (two days prior to this inspection) why would they not see that the belt was new when they were supposingly checking my car out?? Anyhow so he took me back to the garage to show me the lightbulb telling me that in order to get this to work they have to take the panel off my back hatch and check for a wire because the new bulbs are not working....when I asked how much will this cost he said $95.00 an hour!! Ok so I said ok because I needed it to be inspected! Then as I walked back to the showroom I decided to sit out front and to my SURPRISE my car is driving by and being placed in a line up of cars in the service department garage....I was watching my car literally move up as one car moved in front of it. I then saw my watch which was now 9:20 I walked into the garage and said to one of the four men sitting there at the desks "I am concerned because at 8:26 I was told it would cost me $95.00 an hour to fix my lightbulb does that start at the time of when I was told?" He said "oh no it goes by the time they start the work" ok so I am just watching my car proceed to the garage door it was not worked on at all during this time of going through the line of cars.....it then gets pulled out to the back behind the garage doors and I walk around the building to see and watch my car for 20 minutes sit there! Then I get a call at 9:45 to hear the man say "we just finished your car now" So I walked to the garage and pay $148.32 for my car but questioning in my mind of why my car had to go through this line and sit outside out back for 20 minutes before I get a call. No keys were in my car out back so I had to find sam (I guess thats who he was) and retrieve my key. So I then called the manager Kevin to report this. After explaining what happened... he could not understand why this happened and it didnt make sense.....I told him I agree! After our conversation of much detail from me....he said he would refund my $95.00 back. I am still awaiting the check. 10/22/12 I hope this does not happen to everyone who takes there car there with the understanding they are getting honest service and not being told it takes an hour and your car sits unattended for this period of time or longer. More
by judylee negrete
Employees Worked With
I am assuming Sam dont really know?
