
Lehigh Valley Honda
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I am a first-time Honda owner (2013 Accord EX-L) and had bought an accessory (cargo net) online, realizing once I received it that it was not a simple do-it-yourself job. I called the dealership to ask how bought an accessory (cargo net) online, realizing once I received it that it was not a simple do-it-yourself job. I called the dealership to ask how long something like that takes andhow much it would cost. I was told about an hour, for $95. When I called again later to set up the actual appointment, I was given the same information about time/cost. (It also showed up online with my appointment.) I waited at the dealership while the cargo net was installed. I waited and was charged for 2 hours (with no updates on the progress until it was 5 minutes from being done) because it was more involved than they thought it would be. I figured a dealer that does this kind of work would have a better handle on how much time the different accesories take to install. Luckily, I had a coupon as a new service customer. But it still cost way more than the net itself. Had I known it would be $190 (without the coupon) to have it installed, I might have done without it and returned the net. It makes me wonder if future service will be double the labor time that's told to me. More
Since November of 2011 I have been dealing with L.V.Honda. My Wife's Honda CRV goes there for every service it needs. Trevor Chappell has been an excellent service advisor. I would highly recomm L.V.Honda. My Wife's Honda CRV goes there for every service it needs. Trevor Chappell has been an excellent service advisor. I would highly recommend L.V.Honda to any person interested in A Honda. Excellent dealership to deal with. Thank you Trevor for the great service More
I always have a great experience. Everyone is friendly and prompt. Service is done well. Have never had to take the vehicle back after service. The location of the dealership is convenient. The qualit and prompt. Service is done well. Have never had to take the vehicle back after service. The location of the dealership is convenient. The quality of Honda is outstanding. More
I have owned many cars and many of those have been Honda's and Acura's .... Not only is my favorite brand HONDA but Lehigh Valley HONDA is the only dealership I will work with. Every time I go there, Honda's and Acura's .... Not only is my favorite brand HONDA but Lehigh Valley HONDA is the only dealership I will work with. Every time I go there, they are professional, courteous, and fast.... And they SMILE. It feels like everyone there cares about their job and their customers. Simply the BEST!!!!! More
The dealership solicited me to purchase my 2008 Accord with an offer that would have covered my existing loan plus would have given me a down payment for a new or used car and an additional $1000 if I pur with an offer that would have covered my existing loan plus would have given me a down payment for a new or used car and an additional $1000 if I purchased a car from Lehigh Valley Honda. Unfortunately this was only a ploy to get me in the door. Once at the dealership they cut the offer for my current vehicle by $4000, ignored the $1000 I would have gotten for buying a vehicle from them and with the car I had chosen to buy, refused to negotiate on the Internet posted price, acting as though that was a final offer rather than a starting point. I was given the runaround where the salesman would run to the back office for 10 minutes at a time and return with meager improvements in the offer. They never brought there offer back to what I originally walked in with. They lost a customer in this interaction. If you live in the Lehigh Valley, look south to the Philly area or east to North Jersey where the Honda dealerships actually have to compete on price and customer service. More
Took my 2006 CRV for inspection/emissions and CRV recall issue. Having just purchased this last year from LVHonda, I was hesitant to take my car to a dealer instead of my usualy local service mechanic. I' issue. Having just purchased this last year from LVHonda, I was hesitant to take my car to a dealer instead of my usualy local service mechanic. I've had 2 oil changes at LVHyundai express service with great customer and today another example of great service given by Bill Nixon. Bill explained the whole inspection, advised on upcoming service recommendations at 60k. Bill shared the fact that he owned a CRV as well he made me feel comfortable about his knowledge of the car. I will definitely be back for future service. Thank you! More
The service department associates are always friendly, knowledgable and go out of their way to assist me with any problems I am having with my 2006 Honda Odyssey. I just wouldn't trust my Honda with anyon knowledgable and go out of their way to assist me with any problems I am having with my 2006 Honda Odyssey. I just wouldn't trust my Honda with anyone but the service department at LV Honda. When I bring my vehicle in for service, from the moment I walk through the door until the service is completed, I am impressed with the professional manner of all of the associates. I usually contact Trevor to schedule a service appointment or to ask him about a problem I may be having with my van. He will give me an idea of what the problem may be and will let me know it is an urgent matter or not and then schedule an appointment to look at it that fits with my schedule. If a problem arises during the service, it is explained to me in a way so that I can understand what needs to be done. There have been times that a problem was seen with my Odyssey and I would be told whether it was an urgent problem or if I could wait a bit before having the repair made. That is a major plus to me, I don't ever feel that I am being taken advantage of to have the extra work done right away. I have never had anything but excellent service from every associate at LV Honda! More
I scheduled my "A" Service for my car and a PA State Inspection online. I was on-time for my appointment and was greeted promptly and asked to wait inside and have some coffee and bagels. My car w State Inspection online. I was on-time for my appointment and was greeted promptly and asked to wait inside and have some coffee and bagels. My car was ready within the time promised and I was given my first-time service and State Inspection for FREE! The only charge was for the PA Emissions Test of $44. More
Frank and Vince were very helpful, friendly, professional and under promised and over delivered 110%.We will definitely recommend Frank and the whole organization to anyone we hear looking for a good quality and under promised and over delivered 110%.We will definitely recommend Frank and the whole organization to anyone we hear looking for a good quality car from a reputable Dealer. Just like we were told by a friend of my son's many years ago. Frank Egner was fun to work with and we will recommend him to all. They helped us get a car we fell in love with and get our son the car of his dreams. Thank you we appreciated all the work you did to help us. More
The service team at LV Hondasos always great to deal with. I always receive great service. I usually work with Sam, but all the folks I deal with are great. with. I always receive great service. I usually work with Sam, but all the folks I deal with are great. More