
Lehigh Valley Honda
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Car was purchased from this dealer. I received free inspection offer, and reasonable oil change price. Service was performed quickly while I waited. Car was returned in good condition. inspection offer, and reasonable oil change price. Service was performed quickly while I waited. Car was returned in good condition. More
The only issue was that I was charged for an oil change, when I had received 7 free oil changes on my account as part of a warranty deal. When we phoned the dealership about this decrepency, they had no iss when I had received 7 free oil changes on my account as part of a warranty deal. When we phoned the dealership about this decrepency, they had no issue and reinstated my 7 oil changes. The other issue was that I requested that the key be locked inside the vehicle since I had paid beforehand over the phone and was going to pick it up after service hours. Luckily we stopped in during service hours because the key was not in the car but left at the cashier's desk. A minor inconvenience but not an overall terrible experience, hence the 4 rating. More
The majority of the cars I have purchased over the past years have been from Lehigh Valley Honda. The main reason for this is the Service Department, and Bill Nixon in particular. Bill (and other personn years have been from Lehigh Valley Honda. The main reason for this is the Service Department, and Bill Nixon in particular. Bill (and other personnel I have dealt with in the service department) always make me feel as if I am the only customer, and treat me like they are working on their personal car. While I have not been completely satisfied with the used car dealership next door, I will continue to buy all of my new cars from Lehigh Valley Honda, and bring all my cars here for service. More
Very friendly negotiable. Always makes sure you are comfortable with your needs in your price range. Finds what you are looking for in the price range. comfortable with your needs in your price range. Finds what you are looking for in the price range. More
Let me preface my complaint by saying that Lehigh Valley Honda's performance is generally exceptional. The prices are as reasonable as they can be for service and repair, and the customer service goes above Honda's performance is generally exceptional. The prices are as reasonable as they can be for service and repair, and the customer service goes above and beyond. My last visit is an unfortunate blemish in what I previously perceived as good service. I am not a wealthy man by any means, and I live a fairly modest lifestyle. I don't buy things I can't afford... and let me be frank by saying I could not afford my recent service. I was given no warning of of the high price tag of Service D, and had no choice but to pay the more than $500.00 bill as the service had been performed. I don't often belly ache about the cost of car maintenance. I understand that quality service costs money, but a phone call warning of impending near financial ruin would be appreciated. To his credit, my service representative, Trevor Schappel did what he could to help me out. He knocked $75.00 off of my final bill and was sympathetic to my dilemma. This was a very disappointing visit, and unfortunately I will be looking for a new garage once my warranty expires. More
Since I purchased my first Honda there (CRV) I always experience good service from Lehigh Valley Honda. As testiment to good service (as well as well engineered cars), my CRV had 279,000+ miles on it bef experience good service from Lehigh Valley Honda. As testiment to good service (as well as well engineered cars), my CRV had 279,000+ miles on it before I traded it in and my 2008 Civc Ex is just 400 miles away from reaching 100,000 miles. The people at the dealership are always courteous and helpful and the service itself is excellent. More
The customer service representative was very friendly when I walked in and when I said I couldn't print out my coupon from my printer, he immediately said he knew it was three dollars off and that he wou when I walked in and when I said I couldn't print out my coupon from my printer, he immediately said he knew it was three dollars off and that he would take off. More
I would recommend buying from Lehigh Valley Honda. This was the second car we purchased from them and it was a very good experience. Tito Torres was a pleasure to work with. Tito again made spending mone was the second car we purchased from them and it was a very good experience. Tito Torres was a pleasure to work with. Tito again made spending money (which I hate to do) an enjoyable experience. I'm not sure how he does that. He was very informative and really seemed to have our best interest in mind throughout the entire purchasing process. When it's time for our next car we will be heading back and asking for Tito. More
I had compared pricing for Goodyear Eagle GT tires. Honda had the best price. I purchase four tires and got free four wheel alignment. The service was quick and the service people were very freindly and help had the best price. I purchase four tires and got free four wheel alignment. The service was quick and the service people were very freindly and helpful. I also take my Accord there for oil changes as the service is very fast. I am sure that my next car will also be a Honda Accord. Although, as trouble free as this Accord is, it may be awhile until I trade it in. More
vehicle was in the shop for a recall. driver side window is still not operating properly. it starts to go up in the AUTO mode, and stops automatically, and goes back down. is still not operating properly. it starts to go up in the AUTO mode, and stops automatically, and goes back down. More