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Lehigh Valley Honda

Emmaus, PA

4.8
2,701 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,701 reviews

September 30, 2011

Tito was a professional sales representative, knowledgable about the Honda Pilot, competitive vehicles and was well prepared to show us the vehicles and features each time we visited. He was pati More

by womackfd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres
September 29, 2011

Knowledge, workmanship, friendliness time involved for service and price are all outstanding. Lehigh Valley Honda is tops on my chart. I would recommend them to anyone for great service. More

by Ralstonc4322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
September 25, 2011

I initially thought I might need "B" service but since my tires did not need to be rotated and since I recently had brake service performed the service agent who was very friendly and informativ More

by NicksAuto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Moyer
September 15, 2011

Went in and spoke to someone about my 2012 civic. No one knows anything about the 2012 civic there. Werent rude but tried to make it look like i didnt know anything about the car. Hint when you put gas in t More

by scripted2change
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
Sep 21, 2011 -

Lehigh Valley Honda responded

Good Morning and thank you for taking the time to write your review regarding your experience at our Honda store. I am sorry we have not been able to connect since my initial response to your review back on 9/15. I apologize for the way you felt when you left. You apparently didn't get the answers or the assistance you were looking for and that's not what we are about. If you are inclined to give us another opportunity, I would be grateful and I can assure you that we will do all that we can to assist you with every resource available to us. I would be happy to get our service manager Brett McCabe involved personally so he can address your concerns. We take our reputation very seriously as evidenced by the other reviews on this forum. That doesn't mean that we are immune to making a mistake from time to time. If that is the case and it's brought to our attention, we will always do what we can to correct it. Again, thank you for writing your review. I look forward to hearing from you. Sincerely, Andrew W Wright, Vice President, 610-967-6500

September 15, 2011

great customer service, friendly atmosphere, express lube service is helpfull, service appointments are always on time never had to wait ,a very clean and attractive dealership More

by danny j peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jasen Ba
September 11, 2011

My experience at Lehigh Valley Honda was extremely positive. I really appreciated the follow-up phone call from Tito prior to me purchasing my new 2011 Honda CR-V 5DR 4WD EX-L. Tito Torres was very fr More

by myhonda2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres
September 11, 2011

From the moment Jesse asked if he could be of help, he provided service and attention to customer concerns, questions and comfort, may I say enjoyment, of an experience that I had dreaded based on past ca More

by Beverlywh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Heimbach
September 03, 2011

we appreciate the great customer service we receive from this dealership,our service adviser Mr. Azar is very helpful as always.and I would recommend this dealership to my friends and family. More

by sue veloso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Sam Azar
September 02, 2011

Tito Torres was an excelente sales person. We are satisfated with his answers and service. I will happy to recommend Lehigh Valley Honda dealer to my friends. More

by mariamat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres
August 26, 2011

Mike Dutsch did a excellent job in helping me find what i was looking for in a vehicle.He explained everything in full detail to me.I was very satisfied with my new car and all the help Mike was. More

by emmaus79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike dutsch
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