Lehigh Valley Honda

Long Waits for Oil Changes Brought my car in for an oil change and waited almost 2 hours. The person who did the oil change left my paperwork on a desk (of the person who orig Brought my car in for an oil change and waited almost 2 hours. The person who did the oil change left my paperwork on a desk (of the person who originally met me and was now at lunch) which I was told I was "lucky" that they found on the desk. I am not sure why this dealership will not allow you to make appointments for oil changes! More

Great! Hit a pothole and causing the front right tire to pop and putting a lump in the back right tire of my brand new 2016 Honda Fit and Rossi Honda in Vine Hit a pothole and causing the front right tire to pop and putting a lump in the back right tire of my brand new 2016 Honda Fit and Rossi Honda in Vineland claimed they didn't have the parts or tires they needed so we had to drive back home to have it fixed, I called, mad the appt asap and got in... they were a little confused about the paperwork provided by Rossi Honda but they still managed to service it and my car is as good as new!! i was so happy when my husband brought it back with brand new tires. great job Honda!! More

Outstanding Service Excellent service! Sam extremely knowledgable! He takes pride in his service dept. and in the entire dealership. Very satisfied with service appointm Excellent service! Sam extremely knowledgable! He takes pride in his service dept. and in the entire dealership. Very satisfied with service appointment. Will definitely be returning as service is needed. More

New Honda Purchase Excellent service at all the touch points. Margaret was great in explaining everything with patience and made the whole car buying experience pleasan Excellent service at all the touch points. Margaret was great in explaining everything with patience and made the whole car buying experience pleasant and comfortable. More

Highly Recommend! Margaret is a pleasure to work with! She helped my daughter not only find the right car but kept her within budget, too. I truly appreciate Margaret' Margaret is a pleasure to work with! She helped my daughter not only find the right car but kept her within budget, too. I truly appreciate Margaret's patience and no pressure approach. She made my daughter's first experience a very happy one! More

Courteous, fast, effective, great Marketing Stopped in for an oils change, no appointment, with a discount coupon. Car was in the Service garage within 5 minutes. During that time they attached Stopped in for an oils change, no appointment, with a discount coupon. Car was in the Service garage within 5 minutes. During that time they attached a device to my wheels to determine whether or not my front and rear alignment was correct. Five minutes later, a service tech arrived and took the car to the oil change area. While the oil was being changed, they determined that my brakes and rotors were gong to need attention before my next inspection. That info was communicated up to the service desk to my advisor (Mark Peterson) who immediately informed me before the car returned to the customer pickup area. Mark had the bill ready for me, and I had it paid by the time my car was returned. Whole event was completely........ and correctly in 30 minutes or less! Great job...... 100% in my book. More

Amazing Came in to get a car checked and chose to wait while my car had been serviced. They had wifi, iPads you can use while waiting, TV's, and coffee. The Came in to get a car checked and chose to wait while my car had been serviced. They had wifi, iPads you can use while waiting, TV's, and coffee. The staff was very friendly, told me what my car needed, explained what needed to be done. Adding to that, their prices are a lot cheaper than the private mechanic I had been going to. Great job Honda! More

Inspection This was the first time for inspection of my 2015 CRV, Bob Wasser was the technician who inspected my vehicle. He was very professional and completed This was the first time for inspection of my 2015 CRV, Bob Wasser was the technician who inspected my vehicle. He was very professional and completed the inspection very quickly. The facility was very clean and service was efficient. I was only there for less than an hour. I would recommend this facility to anyone who needs expert service. J Edmunds More

Good service The service manager took time to explain what my vehicle needed now and in the future. The wait time for the service to be done was minimal. I felt li The service manager took time to explain what my vehicle needed now and in the future. The wait time for the service to be done was minimal. I felt like I was taken well care of. More

Enjoyable experience I recently made a new purchase and entire staff made my experience most enjoyable and flawless. I especially want to thank Tito Torres who personally I recently made a new purchase and entire staff made my experience most enjoyable and flawless. I especially want to thank Tito Torres who personally went out of his way to assist me throughout the entire purchase process. I also want to mention that the service department offered their complete professional and efficient assistance as well. More