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Lehigh Valley Honda

Emmaus, PA

4.8
2,708 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,708 reviews

November 09, 2015

Have been a customer for over 5 years now Ive purchased my last 3 cars here....1 used, 1 leased, 1 new, I have had great experiences with the sales staff consistently, always staying in touch More

by michele6952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Chinicci
November 06, 2015

2016, Dino is the best salesman at this location Dino is the man at this site..... If u need a vehicle, gotta see this man. Excellent, professional, and integrity service. I have been getting grea More

by airborne786sm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino
November 06, 2015

Horrible!! Never again!! Took my 2013 Honda Civic SI in for stater and was told i needed a new clutch, flywheel, pressure plate and bearing. Dealer refused to give me my car More

by Yrodriguez419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam, Kevin
Nov 11, 2015 -

Lehigh Valley Honda responded

Ms. Rodriguez - We're sorry to hear that you are disappointed and upset with your experience at Lehigh Valley Honda. Unfortunately, we disagree with your characterization of what happened. In our efforts to diagnose the clutch noise when you initially came to our shop (some time ago) with the concern (with approximately 21,000 miles on your vehicle), we took numerous steps to help you save money, which you agreed to. Exactly 21,000 miles later you returned with a bad clutch again with wear and tear that is consistent with abuse. In an effort to help you out, we agreed to cover half the clutch material, costing you only $300 for a job that usually costs around $1000. At delivery, that still wasn't good enough and you proceeded verbally berate our Service Manager even though he was trying to help by doing something he was under no obligation to do. We are always sorry to lose a customer, but in this instance, we feel as though we have exhausted all efforts to satisfy you. The fact is that the problems you are having with your vehicle are consistent with abusive driving habits. It's not our fault. It's not Honda's fault. We wish you the best of luck with your vehicle. Sincerely - Andrew Wright, Vice President

November 05, 2015

Great no nonsense experience Leased a 13 Pilot, went to see if they had any 16's to replace 13. They had the right model, right price, 3 hours later, new car. Very happy and ple More

by rmanescu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusan Thomas
November 02, 2015

Excellent Service Great experience with LV Honda. All recommended work was thoroughly reviewed with me beforehand - no surprises. Work was done as per my instruct More

by jeffb2552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John - service manager, Kevi - tech
October 30, 2015

2015 Honda CR-V replaced a 2012 Honda Civic I had been shopping around for a couple of months as my 2012 Civic was coming off lease. I test drove a 2015 CR-V with Nathan Fry at Lehigh Valley Ho More

by Karen Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Fry
October 30, 2015

Excellent type of company to deal with. Had a 1999 CR-V it would not break down. Finally got run over by a tractor trailer. Police took me to a rental car agency. Bought a 2015 CR-V. Thi More

by Dustoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and cashier ( both quality and friendly people )
October 27, 2015

Sister-In-Law car Me, my wife and sister-in-law were looking to get my sister-in-law a new car after her car got hit while it was parked. we went to different dealers a More

by dawolfe42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Bowman
October 26, 2015

Unexpected, but pleasant, 2 car purchase My wife and I were really just looking with an eye to purchase 1 vehicle within a couple of months, and maybe another early next year. From the begin More

by JvonHaagenDaz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Pressmann, Rich Haddad
October 23, 2015

Amazing service! I had bought my first car (2013 Honda Civic Si) with Tito and his service was speedy and extremely helpful and informative. He was even as committed e More

by Jaslynm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres
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