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Lehigh Valley Honda
Emmaus, PA
2,708 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,708 reviews
November 30, 2015
Never Again My name is Starr Young we have bought 2008 Honda Odyssey From Lehigh Valley Honda . The next day after buying the car the tires where flat come to fin My name is Starr Young we have bought 2008 Honda Odyssey From Lehigh Valley Honda . The next day after buying the car the tires where flat come to find out they where plugged to no tomorrow. I replaced them and never complained it happens. Next month the alternator and battery goes i replaced it never complained it happens. 7 months later after buying the car we took a vacation down to fl the car breaks down. Now we are stuck. I take the car to Honda and tell them there is a knocking noise coming from the motor , a humming noise as well and check engine light comes on as well. I called up Lehigh Valley Honda cause this is where i draw the line. They told me there is nothing they can do for me its past the 30 days i bought the car the way it is. (15,000.00) car mind you . My person of contact was jayson (manager). I explained to him what happened and he would call me back . He called me back and told me there is nothing he can do cause i didnt have no service records since we bought the car with honda. I said i get my oil changes at Goodyear i can provide documents to prove as well. He said there is nothing he could do. I said let me get this straight i have 4 years on this loan left with a broke car in jacksonville fl with my family and i cant get no help at all. He said customer is reasonable for maintenance, i said this isnt maintenance this is catastrophic failure. I asked him why dont you tell me the same while i go to by a car as what your telling me now, He said " All we do here is sell IF"s we don't sell promises:" He asked me if i was done cause he had more cars to sell and then hung the phone up on me . Really this is the way you treat "the Honda Family" i am stranded with my kids and this is how you guys treat me and my kids i was asking for some help in my situation and this is how i get done dirty I would never buy a car from you guys again never More
by martin0507
Employees Worked With
Jayson
November 26, 2015
Great sales representative I had a great buying experience from Lehigh valley Honda. Sales representative is the best! He will answers any questions without hesitation, funny, I had a great buying experience from Lehigh valley Honda. Sales representative is the best! He will answers any questions without hesitation, funny, and out going personality. Exceptional customer service hands down. More
by Kat124
Employees Worked With
Tito Torres
November 24, 2015
Very good experience! It was a pleasant experience for me to have each thing I asked about my car, explained in detail. Thanks so much for helping me to understand more ab It was a pleasant experience for me to have each thing I asked about my car, explained in detail. Thanks so much for helping me to understand more about such things as my tires.. More
by Sharjoy
Employees Worked With
John Giglio
November 20, 2015
Great buying experience I requested a quotation for a 2016 CR-V and received an email and a follow-up call from Julie. I explained that I have received several quotations an I requested a quotation for a 2016 CR-V and received an email and a follow-up call from Julie. I explained that I have received several quotations and Julie encouraged me to come in anytime to present the offers which LV Honda will price match or beat. I came in very late one night and George Gordon immediately came over to welcome me. I asked about a particular color and he said it was offsite. I was a bit hesitant because it was really late and he said it will only take a few minutes. We checked the car and he explained the features of the 2016 CR-V, and how it compares to the other years/makes/models. I showed him the quotes I received, he inspected/checked the value of my trade-in and after some quick/forth negotiations we had an agreement. By the time I signed the paperwork, the dealership should have been closed for the day but George never rushed me. The following day he facilitated the documentation, insurance, tags, transfers, etc. By noon, he called to ask what time we wanted to come in. That same day, we went home with our brand new car. Thanks to George, we had a great buying experience! More
by PnoyJapaneseCouple
Employees Worked With
George Gordon, Julie, Leo
November 19, 2015
Great experience! I haven't purchased a car in 22 years. Thank you for a great deal and no pressure. I love my 'new' Pilot! Michael Houser is the best!! I haven't purchased a car in 22 years. Thank you for a great deal and no pressure. I love my 'new' Pilot! Michael Houser is the best!! More
by PC5016
Employees Worked With
Michael Houser
November 17, 2015
Excellent Service! We have always dealt with Sam Azar for service. He is extremely competent and knowledgeable, sensitive to our concerns, efficient and responsive, and We have always dealt with Sam Azar for service. He is extremely competent and knowledgeable, sensitive to our concerns, efficient and responsive, and a pleasure to deal with. We have been very well satisfied with our experiences at Lehigh Valley Honda. More
by Satisfied customer
Employees Worked With
See above review.
November 16, 2015
So far so good! The is the first Honda I've purchased and so far I'm very pleased with the vehicle and the service at the Honda Dealership. Everyone was very friendl The is the first Honda I've purchased and so far I'm very pleased with the vehicle and the service at the Honda Dealership. Everyone was very friendly and the service was quick and efficient. More
by Trudes14
Employees Worked With
Ewing Urena
November 13, 2015
Long time repeat customer Great staff; great prices, Overall great exercise!i will recommend this dealer & encourage ppl to give them opportunity before shopping elsewhere. I Great staff; great prices, Overall great exercise!i will recommend this dealer & encourage ppl to give them opportunity before shopping elsewhere. I gave bought4 new cars from them. More
by Amofny
Employees Worked With
Jason Ba, Maggie Martino
November 10, 2015
After Twenty-five years Lehigh Valley Honda is the best. We first bought a car from Lehigh Valley Honda over twenty-five years ago and we have always gotten a great car. This time when we shopped for a new We first bought a car from Lehigh Valley Honda over twenty-five years ago and we have always gotten a great car. This time when we shopped for a new car we had a great salesman as well. Matthew Proscia was as personable a young man as you could find. He was ready and able to help us find just what we wanted in a car. Matthew Proscia made the whole process of buying a car absolutely delightful. More
by Bumper
Employees Worked With
Matthew Proscia
November 10, 2015
Car buying made simple! I have bought and leased 5 vehicles from Lehigh Valley Honda. I have found all the staff to be pleasant and knowledgeable at all times. I would not I have bought and leased 5 vehicles from Lehigh Valley Honda. I have found all the staff to be pleasant and knowledgeable at all times. I would not consider going anywhere else! My 2016 Pilot is awesome!!!! More
by drkarenp
Employees Worked With
Dan Pressman Tom Chinicci
