Lehigh Valley Honda

Excellent Service. Sam is very knowledgeable and courteous. I came in for a Transmission fluid change and Sam got me in quickly and within the hour, the whole job was done. Sam checked on an recalls, reviewed I came in for a Transmission fluid change and Sam got me in quickly and within the hour, the whole job was done. Sam checked on an recalls, reviewed a few things and was very helpful and knowledgeable. Excellent job!! More

oil change in a "jiffy" I needed an oil change on my Honda 2004 CR-V, and was in a hurry to boot. Jim assured me that I could be in and out in 45 minutes or less. I took hi I needed an oil change on my Honda 2004 CR-V, and was in a hurry to boot. Jim assured me that I could be in and out in 45 minutes or less. I took his word for it, and even though I needed my tires rotated (found during the check-up), he assured me that I was still on time. And he was right! It was actually closer to 30 minutes! I have never been disappointed with the service in the 7 or 8 years that I have been a customer of this Honda dealer - both the "big" service department, and the "no appointment necessary" Express section. More

Inspection & oil change of my adorable CR-Z My car was serviced in a timely manner and I could leave feeling safe that all tasks ( and more) had been performed! Love that I get a clean car back. My car was serviced in a timely manner and I could leave feeling safe that all tasks ( and more) had been performed! Love that I get a clean car back. John Giglio is very informative and kept me abreast of what was happening and letting me know the time element involved. More

Great customer service 😊 They were patient and understanding well mannered and very helpful . I would recommend them to anyone looking to by a new or used car at any of their They were patient and understanding well mannered and very helpful . I would recommend them to anyone looking to by a new or used car at any of their dealerships. More

Good Customer Service I have been a customer for many years and have always been very pleased with the service. Thanks to John Giglio who assisted me during my most recent I have been a customer for many years and have always been very pleased with the service. Thanks to John Giglio who assisted me during my most recent visit. More

Great Customer Experience I was very happy with the service provided. I had to reschedule three times, and three times I had a very patient, professional person that made it O I was very happy with the service provided. I had to reschedule three times, and three times I had a very patient, professional person that made it Ok. I was very pleased when I was handed the list of service/inspection etc.. that would be needed in the near future, this included an estimate, and an explanation of why the service needs to be done . Thank you for making service on my car easier. Thank you Kevin and everyone involved with my service visit!!! More

Great Service!!! I was completely satisfied with my service appointment at Lehigh Valley Honda! I like that a loaner car was available for me that day. The staff was I was completely satisfied with my service appointment at Lehigh Valley Honda! I like that a loaner car was available for me that day. The staff was very friendly and helpful at the dealership. More

IMPECCABLE service I have been going to Lehigh Honda since we moved here 6 years ago. They have the best service. My husband bought another brand of Japanese car and w I have been going to Lehigh Honda since we moved here 6 years ago. They have the best service. My husband bought another brand of Japanese car and we have even ended up taking it to this dealership for service since the other dealership could NEVER find his name in their database! Over the years we've worked together - even getting a 50% discount on a new paint job several years ago. And just this past time, they gave me a 10% discount card! More

Customer Experience I would like to take a moment and recognize two of your colleagues Sam Azar from service and Josh Buesgen from sales. I have been coming to Sam Azar I would like to take a moment and recognize two of your colleagues Sam Azar from service and Josh Buesgen from sales. I have been coming to Sam Azar for years for the service for my Honda Odessey. He has an incredible way of making his customers feel like they are family and he will do anything in his power to help them. Recently, I was in a major car accident where my car was non repairable. I immediately called Sam and asked who he would recommend that I work with, he referred me to John Miksits. John then placed me in the hands of Josh Buesgen. Josh began the process of showing empathy and care that I was not injured in the accident. He followed up with me throughout the process while waiting on the insurance company. He asked me questions to understand my needs and what was important to me in a car. We also discussed cars available throughout the week. When I arrived at the dealership he had my car waiting for me out front. The team treats their customers as if they are family, this is our third car purchased from your dealership and I would never go anywhere else because of the service your team provides. I feel that they care about what is important to me and they work to provide the perfect match. Thank you to your team for working together to create an outstanding customer experience. More

Over the top! First visit to Lehigh Valley Honda and I went back the same week to get more work done. The service was excellent and timely. I have a 2003 Honda El First visit to Lehigh Valley Honda and I went back the same week to get more work done. The service was excellent and timely. I have a 2003 Honda Element, not exactly a new car, but felt like I was treated as if I was the owner of one. I didn't even buy my car at this dealership. I received more value for the work than I do at my regular shop, which is the reason I took it back in the same week to get more of the recommended work done I had neglected. The convenience of getting a loaner car was a jaw dropper for me. I live over an hour away but work 15 minutes away from the dealership. This is convenience and service at its best! Thanks, John C More