Lehigh Valley Honda

New Honda Purchase Excellent service at all the touch points. Margaret was great in explaining everything with patience and made the whole car buying experience pleasan Excellent service at all the touch points. Margaret was great in explaining everything with patience and made the whole car buying experience pleasant and comfortable. More

Highly Recommend! Margaret is a pleasure to work with! She helped my daughter not only find the right car but kept her within budget, too. I truly appreciate Margaret' Margaret is a pleasure to work with! She helped my daughter not only find the right car but kept her within budget, too. I truly appreciate Margaret's patience and no pressure approach. She made my daughter's first experience a very happy one! More

Amazing Came in to get a car checked and chose to wait while my car had been serviced. They had wifi, iPads you can use while waiting, TV's, and coffee. The Came in to get a car checked and chose to wait while my car had been serviced. They had wifi, iPads you can use while waiting, TV's, and coffee. The staff was very friendly, told me what my car needed, explained what needed to be done. Adding to that, their prices are a lot cheaper than the private mechanic I had been going to. Great job Honda! More

Inspection This was the first time for inspection of my 2015 CRV, Bob Wasser was the technician who inspected my vehicle. He was very professional and completed This was the first time for inspection of my 2015 CRV, Bob Wasser was the technician who inspected my vehicle. He was very professional and completed the inspection very quickly. The facility was very clean and service was efficient. I was only there for less than an hour. I would recommend this facility to anyone who needs expert service. J Edmunds More

Good service The service manager took time to explain what my vehicle needed now and in the future. The wait time for the service to be done was minimal. I felt li The service manager took time to explain what my vehicle needed now and in the future. The wait time for the service to be done was minimal. I felt like I was taken well care of. More

Enjoyable experience I recently made a new purchase and entire staff made my experience most enjoyable and flawless. I especially want to thank Tito Torres who personally I recently made a new purchase and entire staff made my experience most enjoyable and flawless. I especially want to thank Tito Torres who personally went out of his way to assist me throughout the entire purchase process. I also want to mention that the service department offered their complete professional and efficient assistance as well. More

Bad oil change When I went for an oil change with my car, afterwards I noticed that they did not properly shut the oil container breaking the cap. This caused my car When I went for an oil change with my car, afterwards I noticed that they did not properly shut the oil container breaking the cap. This caused my car to be leaking oil at a very fast rate. This could have easily damaged the engine due to the fast rate of oil spilling out of the car. I am complete not satisfied and disappointed More

The experience of purchasing at Vinart. I have been dealing with Vinart for many years. As far as sales people, you will not find anyone better in the Lehigh Valley than Tito Torres . And t I have been dealing with Vinart for many years. As far as sales people, you will not find anyone better in the Lehigh Valley than Tito Torres . And the service department actually listens to your concerns: Sam Azar and Trevor have been terrific since the first day I met them. More

Great customer service I had a great experience while purchasing my new CRV. Dino was very helpful,and professional during the whole process. I would definitely recommend t I had a great experience while purchasing my new CRV. Dino was very helpful,and professional during the whole process. I would definitely recommend to family and friends. More

the people who answer phone need customer training When i called to schedule a service appt 2 weeks ago i called the 967 number and when the woman asked how may she direct my call i asked for honda..sh When i called to schedule a service appt 2 weeks ago i called the 967 number and when the woman asked how may she direct my call i asked for honda..she replied "honda what?" i stated honda service and she just cut me off and sent my call over to service..no please hold or anything...after the service was performed this past weekend i had a question and called again..i was patched thru to service dept but was disconnected after holding several minutes..i called back and told the woman i was waiting several minutes for service and was disconnected...she just patched my call over again..no apologies or anything..in fact not one single word..she just put me on hold with service again..i love this dealership as i own a honda and a hyundai thru your dealership but customer service from all ends is important..i felt like i was bothering these women who answered the phone calls each time More