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Lehigh Valley Honda
Emmaus, PA
2,711 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,711 reviews
September 03, 2016
Poor Customer Service I purchased my 2004 Honda Pilot from this dealership in 2003 and have been the sole owner. I made a service appointment to replace a lost car key. W I purchased my 2004 Honda Pilot from this dealership in 2003 and have been the sole owner. I made a service appointment to replace a lost car key. While at service my passenger airbag inflater was due for recall replacement. The other recalled airbag had previously been replaced without incident several months earlier. After picking up my vehicle a new Airbag Indicator monitor was illuminated on the dashboard. This indicator had never been on. I was told the front airbag sensors and control unit were faulty and that this was present prior to any work being done on the airbag (recall). The service manager denied that any work done by the service technicians would have caused the SRS sensors to illuminate. Not being a mechanic all I can attest to with 100% certainty is that this airbag indicator had not been illuminated prior to servicing the vehicle and now it is present. I would not recommend this service center. I purchased my second Honda from a nearby dealership and will likely purchase another Honda from a different dealership than LV Honda. More
by Mortazavi
Employees Worked With
John Giglio
September 02, 2016
Top-Notch Dealership From the sales staff to the service department, L.V Honda could not do more for me. Trevor is a true asset to the operation. From the sales staff to the service department, L.V Honda could not do more for me. Trevor is a true asset to the operation. More
by Franco
Employees Worked With
Trevor Schappell
September 02, 2016
Awsome service They were very nice to me..treated me with respect. And i appreciate that. Thank u for your well done job i will come back in the future if i need any They were very nice to me..treated me with respect. And i appreciate that. Thank u for your well done job i will come back in the future if i need any services. Thank you More
by Abigailcaraballo
Employees Worked With
John Giglio
August 30, 2016
Excellent customer service. Matthew was very helpful and patient explaining the specifications of each model. I would highly recommend Lehigh Valley Honda and their associates. E Matthew was very helpful and patient explaining the specifications of each model. I would highly recommend Lehigh Valley Honda and their associates. Excellent customer service and great incentives. More
by rosered
Employees Worked With
Matthew Proscia
August 29, 2016
Wonderful Matt proscia was very kind and he explained everything slowly so that i could understand. I felt extremely accomadated and i am very pleased. Everythi Matt proscia was very kind and he explained everything slowly so that i could understand. I felt extremely accomadated and i am very pleased. Everything went better then expected! More
by Destinylee
Employees Worked With
Matt Proscia
August 29, 2016
Great service Excellent service. Trevor at Honda service dept is the best. He is an exceptional service advisor. I wish that we could more people like him. Excellent service. Trevor at Honda service dept is the best. He is an exceptional service advisor. I wish that we could more people like him. More
by Polska
Employees Worked With
Trevor Schappell
August 28, 2016
Great customer service and on time with the service. Thanks I Like the great customer service that they provide very friendly. Overall my car is always ready on time . thanks again for the great service . I Like the great customer service that they provide very friendly. Overall my car is always ready on time . thanks again for the great service . More
by Yomarie_24
Employees Worked With
Jim
August 26, 2016
Review of Express Service Excellent service by customer service, very courteous and helpful! Car was serviced in a very timely manner, also. I bought my car here, and always h Excellent service by customer service, very courteous and helpful! Car was serviced in a very timely manner, also. I bought my car here, and always have it serviced here, and receive great service!! More
by Sandra Vandergrift
Employees Worked With
Cannot remember employee name
August 25, 2016
Accord purchase I was extremely happy with the sales and financial managers. They did a great job working with me and got me into a car I am in love with. The staff w I was extremely happy with the sales and financial managers. They did a great job working with me and got me into a car I am in love with. The staff was professional and very easy to work with. More
by Eagles 222
Employees Worked With
Jon
August 25, 2016
Excellent Tito! My second time at Lehigh Valley Honda. My rep was again Tito Torres. He made my experience stressLESS! He is very helpful and explained everything. My second time at Lehigh Valley Honda. My rep was again Tito Torres. He made my experience stressLESS! He is very helpful and explained everything. More
by Hey
Employees Worked With
Tito Torres
