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Lehigh Valley Honda

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.8
2,935 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,935 reviews

March 07, 2023

When you make an appointment and come in for service no one truly wants to deal with you. Literally every single agent pretended they were busy with something. Not happy with the service side at all! When More

by Lazycoder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Martino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margaret Jazz Bisazza
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Mar 10, 2023 -

Lehigh Valley Honda responded

Thank you for your feedback. We have addressed this and looked into it on our end, and would love to speak with you but are unable to look up your information with this user name. Our general manager, Iad would welcome a conversation with you if you could call him directly at 610-965-1537. Thank you so much, as we truly value your feedback.

March 03, 2023

The LV Honda technician noted that my rack & pinion and tire rod end needs to be replaced, because it has internal wear, at a cost estimate of $3,791. I then had the rack & pinion inspected by an offsite r More

by GMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lenin Pallero
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Mar 08, 2023 -

Lehigh Valley Honda responded

We appreciate your feedback and our service department will be reaching out to you with an offer to bring the vehicle back in and we would be happy to perform the inspection in front of you to show findings.

Mar 08, 2023 -

GMB responded

On 6 Mar2023 Daniel Carcione, LV Honda/Hyundai Service Director, did reach out to me. We had a long telephone conversation reviewing the entire matter. In summary, will not be returning to LV Honda, as the other service facility has met my need, and I have confidence in that mechanic's judgement... as it's not too hard to actually recognize a defective rack & pinion unit. I further suggested to Mr. Carcione of their need to scrutinize the continuing work activities of both the service advisor and the service technician.

March 01, 2023

I trust my adviser Sam to always do what’s best for my CRV service More

by mjhalick
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 28, 2023

The service department at the dealership is very personable and helpful with suggestions for vehicle maintenance. More

by Fprocyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 28, 2023

I had to said I never felt so comfortable going into a dealership. The moment I when in everyone was so happy and respectful. Right away they ask me what did I need it help with and find me the help that More

by Katia Rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 28, 2023

honda services always gets me in and out especially on services. i just made being 10 year honda customer More

by solano_tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex guerriero
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February 25, 2023

Always helpful and has many specials to keep the cost down. Appointments are always available in a timley manner. More

by kenlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 24, 2023

I was able to get my Ridgeline in without waiting once the maintenance light came on letting me know I needed service. Danielle was knowledgeable and efficient. More

by Grant.gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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February 23, 2023

Great and fast service! Advisor is very informative and professional. I felt like my vehicle was is very good hands! More

by Cnunez2188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 22, 2023

Excellent insight and valuable information. Great service. Car runs like a clock. Love this service department! More

by James.kurtz
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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