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Lehigh Valley Acura - Service Center

Emmaus, PA

4.9
548 Reviews

548 Reviews of Lehigh Valley Acura - Service Center

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July 23, 2023

My visit was flawless. Mark greeted me as soon as I walked in the door. He told me the inspection would take approx. 1.5 hours. It was slightly less than that. After fi More

by Denise
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Jul 24, 2023 -

Lehigh Valley Acura responded

Denise, thank you for the fantastic review! We're so glad to hear that Mark went above and beyond to assist you. Drive safely, and we hope to see you back again at Lehigh Valley Acura!

July 23, 2023

Very courteous … timely feedback … never try to “up-sell”. Professional attitude throughout. One of the best maintenance experiences I have ever experienced this time and in the past. More

by santa1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea, Anthony
Jul 24, 2023 -

Lehigh Valley Acura responded

Thank you for the review! We're so glad to hear that you had a great experience with our team at Lehigh Valley Acura. Drive safely, and we hope to see you again in the future!

July 23, 2023

Good price and service. Done in timely manor. Helpful and pleasant to do business with this dealership More

by Ffelchock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Martin, Bronson Miller
Jul 25, 2023 -

Lehigh Valley Acura responded

We're glad to know you had a positive experience with us at Lehigh Valley Acura! We always aim for efficient service and competitive pricing, we are glad that we could deliver that. Thanks for choosing our dealership, we appreciate your support!

July 15, 2023

Excellent service as always. They always do a fantastic job and are very thorough and accommodating. More

by corvino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Miller
Jul 17, 2023 -

Lehigh Valley Acura responded

Thank you for the great review! We're so glad to hear that our team at Lehigh Valley Acura has provided excellent service. Have a wonderful day!

July 08, 2023

Friendly staff, great customer service. Love my car. Like being to get a loaner car so I can pick up my car at my convenience. More

by mommasue62
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bronson Miller
Jul 10, 2023 -

Lehigh Valley Acura responded

Thank you for the positive review! We're so glad to hear that the Lehigh Valley Acura team was able to get the job done. Drive safely, and we hope to see you again down the road!

July 07, 2023

My service experience was excellent. I arrived was checked in immediately and a ride was provided back to my home. The service was completed in about an hour and a ride was provided fr More

by michael.higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie was my service coordinator
Jul 07, 2023 -

Lehigh Valley Acura responded

Michael, thank you for sharing your excellent service experience at Lehigh Valley Acura! We're glad to hear that everything went smoothly and our team took care of you. If there's anything else we can assist with in the future, please don't hesitate to reach out. Have a great day!

July 06, 2023

Mark kept me updated while I was waiting in the room. I appreciated him following up. He gave me suggestions and allowed me some time to make a decision. Thank you for making this stressful situation eas More

by AD10666
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 06, 2023 -

Lehigh Valley Acura responded

Thank you for the great review! We're glad that Mark could provide you with updates and support during your visit. Your satisfaction is our priority, and we hope to see you back again at Lehigh Valley Acura!

July 04, 2023

Adniel is tremendous in service, very friendly and the best, always attentive and helpful, he helps us a lot since he speaks Spanish, he is the best More

by Goldochulo929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adniel , Bronson Miller
Jul 05, 2023 -

Lehigh Valley Acura responded

Thank you for the kind words! We're glad to hear that Adniel provided excellent service and made your experience at Lehigh Valley Acura a positive one. We appreciate your support and hope to see you again in the future!

July 02, 2023

Very professional service and friendly staff. Chelsie took good care of us and explained the services provided clearly and explained the resulting charges clearly. More

by Padury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Jul 03, 2023 -

Lehigh Valley Acura responded

Padury, thank you for the kind words! We're glad to hear that Chelsie provided professional and friendly service during your visit. We appreciate your support and hope to see you again at Lehigh Valley Acura!

June 28, 2023

Service has been consistently and delivering good customer service and maintenance and repairs have been performed well More

by anandshepherd
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bronson Miller
Jun 29, 2023 -

Lehigh Valley Acura responded

Thanks for the great review. We're glad to hear that you've had consistently good experiences with our service team. We appreciate your support and look forward to serving you again at Lehigh Valley Acura!

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