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Lehigh Valley Acura - Service Center

Emmaus, PA

4.9
548 Reviews

548 Reviews of Lehigh Valley Acura - Service Center

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August 14, 2023

The service visit was convenient, updates were timely, and all work was completed as estimated ($) and on schedule. .I’m a satisfied client. More

by lSnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Aug 15, 2023 -

Lehigh Valley Acura responded

We're glad to know that your service visit at Lehigh Valley Acura went smoothly and met all expectations. Thank you for trusting us with your vehicle, we appreciate the positive feedback!

August 13, 2023

Very fast and economical oil change! They didn’t push me to have additional things done! Yay! More

by Myaspec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adneil
Aug 15, 2023 -

Lehigh Valley Acura responded

Thank you for leaving Lehigh Valley Acura a five-star review! We are so glad to hear your oil change went smoothly. See you next time!

August 12, 2023

This dealership is always a pleasure to visit! The service department took great care of my car - I really appreciate them vacuuming out my car!!! Looks brand new :) I can’t wait to come back be More

by ashleyrobicheau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, Adneil, Bronson Miller
Aug 14, 2023 -

Lehigh Valley Acura responded

Ashley, we're so glad to know you had a great experience at Lehigh Valley Acura! It's wonderful that Bill and Adneil made your visit even better. We look forward to seeing you again!

August 03, 2023

Mark is very pleasant to work with in service and is quick to greet and help you when you walk in the door. More

by megancunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
Aug 03, 2023 -

Lehigh Valley Acura responded

We're glad to know you had a positive experience with Mark at our service department. Thanks for choosing Lehigh Valley Acura and sharing your feedback, Megan.

August 02, 2023

My car was towed there on a Sunday. I called at 7:15 am Monday and Mark was already aware my car was there and was gathering information. Mark had excellent communication with me. No ap More

by deannaroberts87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service department 5 Star
Aug 03, 2023 -

Lehigh Valley Acura responded

We're thrilled Mark was able to assist you promptly and efficiently! It's great to hear your car is back in perfect condition. Drive safe, and we'll see you next time at Lehigh Valley Acura!

July 31, 2023

Always friendly and timely. Extremely responsive, knowledgeable and left my car very clean and nice More

by Mjeitner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Miller
Aug 02, 2023 -

Lehigh Valley Acura responded

It was our pleasure to assist you! Thank you for trusting Lehigh Valley Acura with your business and your vehicle, we hope to work with you again down the road. Drive safely!

July 30, 2023

Long time customer, great service department with convenient scheduling. Chelsie and Mark are very good advisors. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Lehigh Valley Acura responded

We're glad to know you've had great experiences with our service department at Lehigh Valley Acura, especially with Chelsie and Mark. We appreciate your continued support!

July 29, 2023

Good service, very informative, always think of the customer and their needs and service. Would recommend the service department. More

by NT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bronson Miller
Jul 31, 2023 -

Lehigh Valley Acura responded

We appreciate your feedback and recommendation! It's great to know that our service department at Lehigh Valley Acura was able to meet your needs. Thanks for sharing, we're here if you need anything else in the future!

July 28, 2023

Chelsie was fantastic and went above and beyond what she had to. Went in for an oil change and she arranged for other things to be taken care. More

by Ldck52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie in service
Jul 31, 2023 -

Lehigh Valley Acura responded

We're glad to know that Chelsie provided excellent service during your visit for an oil change at Lehigh Valley Acura. We always aim to go the extra mile! Thanks for sharing your experience with us.

July 24, 2023

Excellent customer service, great timing , they always let me know any concerns that I need to know More

by Gabriella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsi
Jul 25, 2023 -

Lehigh Valley Acura responded

Gabriella, thank you for the review! We appreciate your business and hope to see you again at Lehigh Valley Acura!

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