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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
564 Reviews

564 Reviews of Lehigh Valley Acura - Service Center

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October 09, 2023

They have always been attentive to my needs. The work is taken care of the first visit. More

by Fred Sechler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Lehigh Valley Acura responded

Thank you for choosing Lehigh Valley Acura, Fred. We are grateful to have earned your loyal business. See you next time!

September 27, 2023

I got there at 7am and I was out and on my way home by 830am. Great service! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Miller
Sep 27, 2023 -

Lehigh Valley Acura responded

Thank you for choosing Lehigh Valley Acura, Chris. We are glad to hear that your service was taken care of quickly!

September 26, 2023

Excellent service was provided in dealing with my reason for being there for car inspection More

by Michael.misko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Miller
Sep 27, 2023 -

Lehigh Valley Acura responded

Michael, thank you for this excellent review of Lehigh Valley Acura!

September 26, 2023

I requested to do the following- *Replace Front brake pads * Replace passenger fog lamp *Replace hood lift supports. And you charged me $99.99 for each of the above claiming it was diagnosis in addi More

by Jim
Service Communication
Recommend Dealer
No
Employees Worked With
Who ever came up with extra billing
Sep 26, 2023 -

Jim responded

Confirmed

September 17, 2023

Amazing service. So knowledgeable. We are an Acura family because this dealership is so good!! More

by uffyone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Bronson Miller
Sep 18, 2023 -

Lehigh Valley Acura responded

We are pleased to hear about your positive experience with us here at Lehigh Valley Acura! Thank you for your confidence in our team and we hope to see you in the future!

September 09, 2023

Chelsea Carr was excellent. She kept me informed with everything going on with my car and was extremely helpful with some future work that needs to be done. She was very friendl More

by deblasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Carr, Bronson Miller
Sep 11, 2023 -

Lehigh Valley Acura responded

We're so glad to know that Chelsea provided excellent service and kept you well informed about your car's needs at Lehigh Valley Acura. We strive for timely, professional service - thanks for noticing!

September 06, 2023

Adniel in service was great, very understandable on what I needed to get done on my vehicle More

by Jslopez1969@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adniel garcia
Sep 06, 2023 -

Lehigh Valley Acura responded

The team at Lehigh Valley Acura loves seeing great reviews! Thank you!

September 05, 2023

Service Advisor, Adniel Garcia is a very professional -asks good questions, focused on what I need to have done. More

by ceschoen94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Lehigh Valley Acura responded

We're glad to know that Adniel provided you with such professional service at Lehigh Valley Acura. We appreciate your feedback and look forward to assisting you again in the future!

September 02, 2023

Chelsie was so helpful in resolving an unexpected hiccup. She kept me posted of the status of the service the entire time and had a great attitude throughout! More

by SJ17
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Sep 05, 2023 -

Lehigh Valley Acura responded

We're so glad to know that Chelsie was able to assist you effectively and keep you updated during your visit at Lehigh Valley Acura. Thanks for the positive feedback!

September 01, 2023

They were quick and efficient in helping me with the issue I was having. And keep good contact with me about any updates on my vehicle. More

by Bng94.bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adniel
Sep 05, 2023 -

Lehigh Valley Acura responded

We're glad to know you found our service at Lehigh Valley Acura quick and efficient. Keeping in touch with updates is part of our commitment to excellent customer care. Thanks for the positive review!

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