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Lehigh Valley Acura - Service Center

Emmaus, PA

4.9
548 Reviews

548 Reviews of Lehigh Valley Acura - Service Center

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January 01, 2024

Good experience, no complaints. The waiting room was comfortable and the coffee/tea refreshments were appreciated. More

by Jlschreiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 02, 2024 -

Lehigh Valley Acura responded

We're glad to know you had a positive experience at Lehigh Valley Acura and enjoyed our waiting room amenities. Thanks for the feedback!

December 31, 2023

Great service and very accommodating. Absolutely amazing service at Lehigh Valley Acura. Thank you for the Lyft. More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 02, 2024 -

Lehigh Valley Acura responded

Matt, we're glad to know you had a great experience at Lehigh Valley Acura and found our service accommodating. We hope to see you again soon!

December 30, 2023

I arrived early for my Acura service appointment. The staff was very accommodating and took me in right away. The office was clean. I was offered to sit in their guest lounge and to help myself to a More

by PM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Jan 02, 2024 -

Lehigh Valley Acura responded

We're glad to know you had a great experience at Lehigh Valley Acura and found our team, including Mark, professional and accommodating. We strive for efficient service in a comfortable environment. Thanks for the positive feedback!

December 29, 2023

Always great doing business with Chelsie Great communication throughout my experience at LV Acura, Thank you. More

by NT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Jan 02, 2024 -

Lehigh Valley Acura responded

We're so glad to know you had a great experience with Chelsie at Lehigh Valley Acura! We appreciate your feedback and look forward to assisting you in the future. Safe travels!

December 22, 2023

Chelsey is always professional and very helpful every time I have my vehicles in for service! Always recommend her to anyone needing to service their Acura in the Lehigh Valley. More

by Andrewseltzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Carr
Dec 23, 2023 -

Lehigh Valley Acura responded

Andrew, we're so glad to know that Chelsey consistently provides top-notch service for you at Lehigh Valley Acura. Thanks for your recommendation and support!

December 11, 2023

The dealership and my service manager Chelsey go above and beyond to take care of my needs and concerns. Chelsey knows how I’m very meticulously I am with my vehicle and takes extra care because I demand More

by Paul Cavalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsey
Dec 12, 2023 -

Lehigh Valley Acura responded

Paul, it's great to know that Chelsey and our team at Lehigh Valley Acura have been able to meet your high standards for vehicle care. We appreciate the positive feedback!

December 10, 2023

I have been taking my 2012 Acura MDX to Lehigh Valley Acura since the start and the service has always been top notch. The service is professional, and they always inform me at each stage of progress. More

by RichK2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Dec 11, 2023 -

Lehigh Valley Acura responded

Rich, we're delighted to know you've had consistent top-notch service with us at Lehigh Valley Acura. It's great that Mark has been particularly helpful! We appreciate your loyalty and look forward to serving you in the future.

December 04, 2023

I've taken my car to this dealership since I moved to Easton two years ago and I have no complaints. Ilayne is especially helpful and attentive the two times I've had her as my service rep. I would defin More

by Mgentile33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ilayne Paredes
Dec 04, 2023 -

Lehigh Valley Acura responded

We're so glad to know that you've had a positive experience with us at Lehigh Valley Acura, especially with Ilayne. We appreciate your recommendation and look forward to our continued relationship!

November 30, 2023

The staff at Lehigh Valley Acura are friendly, accommodating, and professional. My car was ready to go in less time than they had predicted. More

by nancychein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ilayne
Nov 30, 2023 -

Lehigh Valley Acura responded

Nancy, we're glad to know that our team at Lehigh Valley Acura exceeded your expectations and got you back on the road quickly. Thanks for sharing this feedback with us - drive safely!

November 30, 2023

Chelsie is friendly and great to work with. She kept me inform the status of my car service at the dealership. More

by alicia0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Nov 30, 2023 -

Lehigh Valley Acura responded

We're so glad to know that Chelsie provided you with a friendly and informative service experience at Lehigh Valley Acura. Thanks for the positive feedback!

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