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Lehigh Valley Acura - Service Center

Emmaus, PA

4.9
545 Reviews

545 Reviews of Lehigh Valley Acura - Service Center

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December 31, 2024

I had very good service experience at Lehigh Valley Acura. The service team kept me well informed on the issues with my vehicle. All issues were resolved professionally and completed on time. My veh More

by jab.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Dec 31, 2024 -

Lehigh Valley Acura responded

We're delighted to hear that your service experience at Lehigh Valley Acura was positive and efficient! Keeping you informed and ensuring your vehicle is in top shape are our priorities. Thank you for sharing this feedback, and we look forward to serving you again!

December 28, 2024

I'm Tim's wife, Lora. My experience was perfect! Work was finished sooner than expected. Gentleman in the service department that took care of me was very professional and More

by loraleiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 30, 2024 -

Lehigh Valley Acura responded

Lora, we're delighted to hear that your experience with our service department at Lehigh Valley Acura was perfect and enjoyable. Thank you for sharing such positive feedback!

December 28, 2024

Helpful, patient, and polite service is always provided and the service recommendations are always clear.. More

by jh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 30, 2024 -

Lehigh Valley Acura responded

We're delighted to hear that you consistently receive helpful, patient, and polite service at Lehigh Valley Acura. Thank you for your kind words about our team!

December 18, 2024

I've been using this dealership to service my last two cars. The staff has always been cordial and very informative. They explain everything very well. When they tell you how long it's going to take, they More

by tasantee
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mary Lou Poe
Dec 18, 2024 -

Lehigh Valley Acura responded

Thank you for your continued trust in Lehigh Valley Acura! We're pleased to hear that our team consistently provides informative and timely service, along with a comfortable waiting area. See you down the road!

December 14, 2024

Excellent service. They were very punctual today and kept me updated on the status of my vehicle. Would highly recommend More

by A.Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Llano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Lehigh Valley Acura responded

We're delighted to hear you had an excellent experience with our team at Lehigh Valley Acura. Thank you for recommending us!

December 12, 2024

We have chosen Lehigh Valley Acura as our dealership after moving to this area. Great knowledgeable and friendly staff who will go out of their way to accommodate a customer. More

by dhc2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Dec 12, 2024 -

Lehigh Valley Acura responded

We're delighted to hear that you've chosen Lehigh Valley Acura as your dealership! Our team is committed to providing knowledgeable and friendly service, so it's great to know you felt accommodated. Thanks for the kind words!

December 07, 2024

I have been a happy customer since 1987 and can't imagine dealing with another dealership. We have also bought automobiles from other Vinart stores. All have been courteous and honest. I can't imagine going More

by Rwanamaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in service
Dec 09, 2024 -

Lehigh Valley Acura responded

Thank you for your loyalty and kind words about Lehigh Valley Acura! We're delighted to have been part of your journey since 1987, and it's wonderful to hear that our Vinart stores continue to meet your expectations. We look forward to serving you in the future!

November 29, 2024

Mark was very helpful and prompt today with my vehicles service appointment. I was satisfied with his recommendations. More

by Tyler M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark from service
Dec 02, 2024 -

Lehigh Valley Acura responded

Tyler, we're glad to hear Mark provided you with helpful and prompt service at Lehigh Valley Acura. Thank you for sharing your positive experience!

November 27, 2024

Mary Lou represented this dealership to the max. She was incredibly helpful! She made sure to accurately reflect to the mechanic my concerns! More

by Asher711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lou
Nov 27, 2024 -

Lehigh Valley Acura responded

We're delighted to hear that Mary Lou provided such helpful service at Lehigh Valley Acura. Thanks for sharing your experience with us!

November 16, 2024

Great service and experience. Highly recommended, and I will definitely be coming back coming back More

by Lyndonlawrence280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 18, 2024 -

Lehigh Valley Acura responded

We are thrilled to receive this review and appreciate your recommendation for the Lehigh Valley Acura team. See you next time!

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