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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
565 Reviews

565 Reviews of Lehigh Valley Acura - Service Center

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March 11, 2025

Great pick and delivery service and easy to schedule appointments. Would recommend for sales and services More

by Nick.gentis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 11, 2025 -

Lehigh Valley Acura responded

Thank you for recommending Lehigh Valley Acura! We're delighted to hear that our pick-up and delivery service made things convenient for you. We appreciate your support and look forward to assisting with any future needs!

March 04, 2025

Excellent service and advice from Mark and others at Lehigh Valley Acura Solid advice and suggestions to keep my car running as best possible. More

by Thomas H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Lehigh Valley Acura responded

Thomas, we're delighted to hear that Mark and the team at Lehigh Valley Acura provided you with excellent service and advice. Thank you for sharing your experience!

February 28, 2025

Very helpful, knowledgeable and professional during our conversations. The process was fully explained to me. More

by mhenryc21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliams, Chelsea,Mark & Tristan
Feb 28, 2025 -

Lehigh Valley Acura responded

Thank you for the kind words! We're glad to hear that our team at Lehigh Valley Acura provided a helpful and professional experience. If you have any more questions, feel free to reach out!

February 24, 2025

The team at Vinart Acura are always great to work with. They give you timely updates and detailed information on the service needed. More

by BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Feb 25, 2025 -

Lehigh Valley Acura responded

Thank you for sharing your positive experience with the team at Lehigh Valley Acura! We're glad to hear that their timely updates and detailed information made a difference. We appreciate your support!

February 21, 2025

Mary- Lou and my technician were great ! So knowledgeable, pleasant and felt they truly cared about my car / issue ! I was kept up to date and my calls in were graciously accepted . Thank yo More

by Amk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lou , Xavier
Feb 24, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that Mary-Lou and the technician provided such attentive service at Lehigh Valley Acura! Keeping you informed and ensuring your satisfaction is our priority. Thank you for sharing this wonderful feedback!

February 19, 2025

Quality and efficient work. Professional staff. Been a customer for 26 years of service and two vehicle purchases More

by smooch23.vaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Feb 19, 2025 -

Lehigh Valley Acura responded

Thank you for being a loyal customer of Lehigh Valley Acura for 26 years! We're delighted to hear that our professional staff and quality service have kept you coming back. We look forward to serving you in the future!

February 15, 2025

I rate the dealership highly because of the integrity of the service team. Knowledgeable, reliable, and responsive. I also appreciate the service teams realistic approach to pair with the customer. More

by Larry E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea -service
Feb 17, 2025 -

Lehigh Valley Acura responded

Larry, thank you for recognizing the integrity and professionalism of our service team at Lehigh Valley Acura. We're delighted to hear that their realistic approach made a positive impact on your experience!

February 09, 2025

Was a pleasure speaking with Mark. My inspection/emissions were completed in a timely manner. More

by case.jennifer.42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Feb 10, 2025 -

Lehigh Valley Acura responded

We appreciate your business and your review! Thanks from the Lehigh Valley Acura Team, Jennifer! We are glad you enjoyed speaking with Mark.

February 08, 2025

Failed my inspection and they reported low oil. our mechanic provided photos proving neither accurate. More

by Klchandler
Recommend Dealer
No
Employees Worked With
Unknown serviceman
Feb 10, 2025 -

Lehigh Valley Acura responded

It's concerning to hear about the discrepancy with your inspection results. We strive for accuracy and transparency, so I apologize if we fell short in this instance. I'd like to discuss this further and address any issues you encountered. I will reach out soon, so please expect a call from me. Thank you, Tristan Rodriguez - Service Manager - (610) 965-1241

February 05, 2025

My new 2025 MDX was in for service to install the ATF for my trailer hitch and to address a safety recall. Both tasks were completed without any issues and within the time anticipated. Credit goes to Mark More

by RichK2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Feb 06, 2025 -

Lehigh Valley Acura responded

Rich, we're delighted to hear that Mark and our service team at Lehigh Valley Acura met your expectations with professionalism. Thank you for trusting us with your 2025 Acura MDX!

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