Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lehigh Valley Acura

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.8
967 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
Contact Dealership
View Awards

333 State Avenue

Emmaus, PA

18049

Directions

By Type

Showing 967 reviews

September 05, 2024

Very accommodating and friendly. Cheerful and respectful when I walked into the office. Communicate well. Went over everything that was done on the vehicle. Mary the service person More

by Viking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Sep 05, 2024 -

Lehigh Valley Acura responded

Thank you for sharing your positive experience! We're glad to hear that Mary and the team at Lehigh Valley Acura provided accommodating and friendly service. We look forward to assisting you again in the future!

September 04, 2024

Service related to an inspection was clearly explained. Afterwards the bill was explained clearly. I love my Acura but the trip over on 78 is very stressful. Going home traffic was all backed up & the trip More

by Howie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Report | Print
Sep 04, 2024 -

Lehigh Valley Acura responded

Thanks for sharing your experience! We're glad to hear the service and billing were clearly explained at Lehigh Valley Acura. Sorry to hear about the traffic, but we appreciate you making the trip over!

September 02, 2024

They overprice the customer. Try to get me to pay for cleaning terminals on the batteries and pay paying for hand rags. Not very professional. More

by Vkwck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea
Report | Print
Sep 03, 2024 -

Lehigh Valley Acura responded

We apologize for any frustration caused by the additional charges. We strive to maintain transparency and professionalism in all our services, so your feedback is concerning. Please reach out directly if you'd like to discuss this further or have any other concerns. Thank you, Tristan Rodriguez - Service Manager - (610) 965-1241

August 31, 2024

Lehigh Valley Acura has the nicest and respectful people who care about their customers. They take pride in their job. Thank you More

by jayjohnson75.jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary-Lou Poe
Report | Print
Sep 03, 2024 -

Lehigh Valley Acura responded

Jay, thank you for the kind words! We're glad to hear our team at Lehigh Valley Acura made your experience a positive one. We appreciate your support!

August 31, 2024

Quality loaner offered as my car was serviced and cleaned. Easy, timely with no surprises. More

by PJF
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Sep 03, 2024 -

Lehigh Valley Acura responded

Thank you for choosing Lehigh Valley Acura for your service needs! We appreciate your five-star review. See you next time!

August 29, 2024

Excellent customer focused service. Took good care of me while car was in for factory recall More

by jesseh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Report | Print
Aug 30, 2024 -

Lehigh Valley Acura responded

We're thrilled our team could deliver 5-star service! Thank you for being a Lehigh Valley Acura customer!

August 29, 2024

Great communication about the whole process to get the car evaluated. The waiting time was acceptable More

by Luisjulc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Report | Print
Aug 30, 2024 -

Lehigh Valley Acura responded

Luisjulc, we're glad to hear that the communication and waiting time met your expectations at Lehigh Valley Acura. Thanks for sharing your experience!

August 23, 2024

Very good to work with. Looked and test drove three different cars and SUVs. Answered all my question. No presure. More

by Don.drewry23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Lehigh Valley Acura responded

Don, we're glad to hear you had a positive experience with us at Lehigh Valley Acura! Thanks for the review and enjoy your new ride!

August 21, 2024

Excellent service, kim is awesome and always takes care of me every few years when shopping for a luxury vehicle! More

by sc135753
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Lehigh Valley Acura responded

We're delighted to hear that Kim consistently provides excellent service for you at Lehigh Valley Acura! Thanks for your continued trust and support. Enjoy your new luxury vehicle!

August 20, 2024

Lehigh Valley is a great dealership I have been going there for years. They are good people and very professional. More

by ealarcon101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Aug 21, 2024 -

Lehigh Valley Acura responded

Thank you for your loyalty and kind words! We're delighted to hear that you've had consistently positive experiences with our team at Lehigh Valley Acura. We are looking forward to serving you for many more years!

1
...
8
9
10
...
97