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Lehigh Valley Acura

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.9
950 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 950 reviews

August 13, 2024

First time there and everyone was great and very considerate. I would eat the visit very good! More

by Gskawski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Lehigh Valley Acura responded

Thank you for giving Lehigh Valley Acura a try! We are glad to have you as a new client and hope to have the opportunity to assist you again.

August 09, 2024

Best service advisor experience I’ve had at a dealership. A+ Friendly, attentive, on point. Thanks! More

by Frank
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
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Aug 09, 2024 -

Lehigh Valley Acura responded

Frank, thanks so much for the 5-star review of Lehigh Valley Acura!

August 08, 2024

The service this time was slow. It was a simple inspection and emissions and it took all day. Dropping off at 9 and not ready at 5. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only service dept
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Aug 08, 2024 -

Lehigh Valley Acura responded

Cindy, I apologize for the delay you experienced with your inspection and emissions service. We aim to provide timely service, so it's disappointing to hear about this extended wait time. Please reach out if you'd like to discuss further or have any other concerns. Thank you, Tristan Rodriguez - Service Manager - (610) 965-1241.

August 06, 2024

Mark was knowledgeable and courteous. He answered my questions and addressed my concerns. He also gave me helpful suggestions. More

by luisandjazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Aug 06, 2024 -

Lehigh Valley Acura responded

We're delighted to hear that Mark provided you with knowledgeable and courteous service at Lehigh Valley Acura. Thanks for sharing your experience!

August 02, 2024

Mark was excellent. Very professional and informative…. Did what he’s said he said he was going to do. More

by TRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark from service.
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Aug 02, 2024 -

Lehigh Valley Acura responded

Thank you for the feedback! We're glad to hear Mark provided a professional and informative experience at Lehigh Valley Acura. We appreciate your support!

August 02, 2024

It was my first time at the dealership, and I had a pleasant time. The staff was friendly. The building was clean. They also have snacks available while you wait! More

by mbacch78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2024 -

Lehigh Valley Acura responded

Thank you for sharing your first experience with us at Lehigh Valley Acura! We're glad to hear our friendly staff and clean facilities made a positive impression. Enjoy the snacks on your next visit!

July 27, 2024

A Very friendly dealership, especially William made the car buying a breeze, understood my needs. More

by lvic10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Lehigh Valley Acura responded

Thank you for your confidence in Lehigh Valley Acura, and for your business. We are grateful to have you as a customer and will make sure your kudos reach William. Enjoy the new ride!

July 26, 2024

Wonderful ! ! From the second I arrived . Explanation, all workers, greeted so nicely, door was opened, Chelsea is sweet, spoke with the man who washed and vacuum More

by Amk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Carr
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Jul 26, 2024 -

Lehigh Valley Acura responded

Thank you for the glowing review! We're delighted to hear that our team at Lehigh Valley Acura provided such a welcoming and thorough experience. Your kind words about Chelsea, our mechanic, and other staff members mean a lot to us. We look forward to serving you again!

July 26, 2024

They provide efficient, high quality service and are transparent and are respectful with their clientele. More

by Rrsgarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark jungblut
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Jul 29, 2024 -

Lehigh Valley Acura responded

Rrsgarro, thank you for highlighting the efficient and respectful service at Lehigh Valley Acura! We appreciate your feedback.

July 26, 2024

The staff is very nice and fast and efficient. They are very helpful and it is easy to get what you need. More

by bjtayocum
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Report | Print
Jul 29, 2024 -

Lehigh Valley Acura responded

Thanks for the great feedback! We're glad to hear our team at Lehigh Valley Acura provided fast and efficient service. We appreciate your support!

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