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Lehigh Valley Acura
Emmaus, PA
993 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 993 reviews
June 19, 2017
Two Thumbs Up Great customer service! The service manager kept in touch during the day and let me know progress and status once completed. Love my Acura RDX! Great customer service! The service manager kept in touch during the day and let me know progress and status once completed. Love my Acura RDX! More
by Alyse
Employees Worked With
Xavier Diaz; Chris in Service
June 18, 2017
Acura MDX Purchase Great team at Lehigh Valley Acura. They were easy to work with on a trade in and purchase. Answered all my questions on the car and made the experie Great team at Lehigh Valley Acura. They were easy to work with on a trade in and purchase. Answered all my questions on the car and made the experience pleasant. Vince was the best salesman I have worked with in the car shopping process. More
by Bill
Employees Worked With
Vince Luburich
May 30, 2017
Exceptional service Eoin Walshe and his entire team provided exceptional service that made the process of purchasing my first Acura completely seamless and enjoyable. Vin Eoin Walshe and his entire team provided exceptional service that made the process of purchasing my first Acura completely seamless and enjoyable. Vince Luburich guided me through each step to ensure that the vehicle of choice was the right match for me with a no pressure environment. More
by MegM11
Employees Worked With
Vince Luburich, Eoin Walshe
May 23, 2017
Excellent service manager I had an issue with an MDX which was burning oil. The car was almost out of warranty. After speaking with The service manager, Rex, we started on a pa I had an issue with an MDX which was burning oil. The car was almost out of warranty. After speaking with The service manager, Rex, we started on a path to have the issue fixed. More
by Micro
Employees Worked With
Rex Weaver
May 23, 2017
Service department is getting worse and worse I purchased a Acura 2015 TLX and that is the worse car I have ever bought from them LEHIGH VALLEY ACURA I took it in so noisy engine and some more is I purchased a Acura 2015 TLX and that is the worse car I have ever bought from them LEHIGH VALLEY ACURA I took it in so noisy engine and some more issues they say it was a warranty issue when I took my car in I had to deal with service guy his name is Wayne he gave word that he would call me to give me a update on my cal he never did on more then one occasion week passed and I had to call him to ask him what was going on with my car he told me it was fix and that they had test drive it the minute I go in the car I knew he was lying they never test drive it at all I had to bring my car back three separate times and every time Wayne said he would call me and he didn't I had to car to see what was going on with my car the service was never this bad I have been a customer with LHVA since December 2005 and this is the worse car I have ever got from them and the worse service has ever been i am feeling like taking my car back and never going there again that's how I am feeling right now and I really love Acura car I really hope they get it together if not the will never get my money ever again More
by nwarden
Employees Worked With
Wayne from service
May 20, 2017
top dealership Art and Andy run an excellent dealership and it does not get any better than Bill Cossman. Would recomment the dealership to anyone who wants a fair Art and Andy run an excellent dealership and it does not get any better than Bill Cossman. Would recomment the dealership to anyone who wants a fair deal. More
by vincent Kraft
Employees Worked With
May 20, 2017
Excellent service I purchased my 1999 Acura TL from this dealership and have been having it regularly serviced there for 18 years! I think that says it all. I purchased my 1999 Acura TL from this dealership and have been having it regularly serviced there for 18 years! I think that says it all. More
by Donna
Employees Worked With
Jason Rose and Wayne Kendall
May 19, 2017
Acura owner for life! I am an Acura owner for life because of the excellent service team at LV Acura and the quality of the two Acura MDXs I have owned! I am an Acura owner for life because of the excellent service team at LV Acura and the quality of the two Acura MDXs I have owned! More
by heather
Employees Worked With
Wayne Kindall
May 17, 2017
Great Service Team I recently came in to have my inspection done.....thanks for the reminder from the service department. As soon as I walked in, Jason greeted me and k I recently came in to have my inspection done.....thanks for the reminder from the service department. As soon as I walked in, Jason greeted me and knew exactly what needed to be done to my 2015 Acura RDX. A minute later, I was greeted by Rex who always takes the time to say hi and always asks if there is anything he can do for us the customers. REX YOU ARE AWESOME AND YOU HAVE A GREAT TEAM WORKING FOR YOU. Its always a pleasure to walk into the service department and have the customer service team greet you with a smile. They always take the time to explain what is required for my car and they complete the job to my satisfaction. This is my second Acura I have purchased and God willing, I will be buying my third Acura as soon as the 2020 Model is out. Thank you Lehigh Valley Acura for being the best!!!!!! and as I always say "When you got the best, you don't need the rest!!!! More
by Amy Nesheiwat
Employees Worked With
REX WEAVER
May 13, 2017
Quick and easy Called at 1pm came in at 2pm, made deal quick was out thevfoor before 4pm. Very quick painless deal. Got a fair trade price and great price on the j Called at 1pm came in at 2pm, made deal quick was out thevfoor before 4pm. Very quick painless deal. Got a fair trade price and great price on the jeep. More
by oe542eeb
Employees Worked With
Xavier
