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Lehigh Valley Acura

Emmaus, PA

4.9
951 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 951 reviews

October 23, 2016

Just define your expectations upfront Make sure you stop these guys in their tracks before you commit to anything. Make sure the car is properly details before delivery. Make sure you un More

by Brad Dunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Cossman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eoin Walshe
Oct 26, 2016 -

Lehigh Valley Acura responded

Mr. Dunn - thank you for taking the time to write your review. While we are happy to hear that you were largely satisfied with your experience, we sincerely apologize for the oversight in cleaning both the engine compartment and the center console storage area. If you would like to schedule a time to come back, we would be happy to perform a full detail at no charge. In addition, we regret to hear your concerns about our Q Certification program. It is comprehensive powertrain coverage but you are correct in that seals and gaskets are not covered if either would fail independently. If you are concerned about those items, I would be happy to have a member of our management team contact you to review options for enhancing your warranty coverage beyond what you currently have, which is the balance of the manufacturer new car warranty and the addition of the Q Certified warranty. Thank you again for the opportunity to earn your business. Please let us know if we can be of additional assistance. Sincerely - Andrew Wright, Vice President, 610-967-6500

October 10, 2016

Bill and Danny made it simple and painless. If these guys were 3 hours from me I would drive that far. They went over every detail with precision. Best buying experience period and I will return More

by Jayme1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny from finance.
October 09, 2016

Awesome Job! I have been to this dealer twice in the past and walked out frustrated because they were so pushy. This time, everyone that I dealt with were friend More

by MMhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Ruiz
September 30, 2016

Did not purchase- but a GREAT experience! We were searching for a low mileage used Acura MDX. We met Vince Luburich on the lot, and over the course of a week and a half he worked with us to f More

by Hound'92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Luburich
September 27, 2016

Great experience!!! Lehigh Valley Acura is first class all the way and would highly recommend! Jennifer and her crew were right there along the way to guide me thorough More

by Mskilton88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hilbert
September 06, 2016

First class all the way! The service manager, Rex, at Acura provides first class service and leadership. No problem is w/o a solution. He communicates openly, whenever someth More

by eurotexan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Weaver
September 03, 2016

New car purchase Quality car buying experience. Decent selection, Good service from sales, smooth transaction and quick paperwork. I Would recommend this dealership if More

by Markf88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Diaz
September 02, 2016

Excellent service from sales person and managers Good quality cars beside the above and no pressure tactics.. My wife and I felt at ease all the time. Very friendly people offering us water and coff More

by Aherrera
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Diaz, Epin Watshe
August 23, 2016

Easy to work with I purchased from Xavier and found him easy to work with. He was honest when dealing with the price, quality, and features of the vehicle. More

by Ryan Donnelly
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier
August 21, 2016

Great service Staff is very professional. Great customer service. Facility is clean and well maintained. Appreciate the shuttle service, car wash, and inspection ch More

by Margie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Copek
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