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Lehigh Valley Acura

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.9
997 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 997 reviews

February 03, 2025

Called about a recall on a sensor Told take 2 days to get parts in to dealership so she scheduled me on 3 rd day. However the sensor part did not come in and she did not call to tell me so had to borrow More

by Pammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Lehigh Valley Acura responded

I'm sorry to hear about the inconvenience with your sensor recall. We strive for clear communication, and it's disappointing that we fell short in this instance. We will be reaching out soon to discuss your concerns. Thank you, Tristan Rodriguez - Service Manager - (610) 965-1241

February 01, 2025

use my flyer for a discount oil change MaryLou was very helpful. while waiting Matthew Jones was able to get me a quote for a new MDX, He printed out the sheet with different prices depending on your down More

by TL JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that MaryLou and Matthew provided excellent service during your visit to Lehigh Valley Acura. It's great that you found the oil change discount helpful and received a detailed quote for a new MDX. Thanks for recommending us, we look forward to assisting you again!

January 30, 2025

Marylou was wonderful, so very friendly and knowledgeable. She kept me informed every step of the way More

by Rnbreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lou poe
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Jan 31, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that Marylou provided such friendly and knowledgeable service at Lehigh Valley Acura. Keeping you informed throughout the process is what we strive for, thank you for sharing your experience!

January 28, 2025

Excellent service. Knowledgeable and helpful service advisor. Will definitely be back! Constructive feedback: Book time to replace trans fluid and install splash gu More

by Tjd2690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
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Jan 29, 2025 -

Lehigh Valley Acura responded

Thank you for the feedback! We're glad to hear that our team at Lehigh Valley Acura provided excellent service. We appreciate your constructive comments and will work on improving our scheduling estimates. Looking forward to seeing you again soon!

January 28, 2025

LVA always does a great job servicing our three cars. Stephen very happy with Chelsea’s support. More

by rayfor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Jan 28, 2025 -

Lehigh Valley Acura responded

Thank you for leaving Lehigh Valley Acura a five-star review! We are happy to hear that Stephen and Chelsea always delivered excellent service. See you next time!

January 24, 2025

Easy to book service and the service representative was very responsive and helpful. Positive experience. They delivered what was promised. More

by beep-vertex.57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
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Jan 27, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that your service experience at Lehigh Valley Acura was smooth and met your expectations. Thank you for sharing this positive feedback!

January 10, 2025

I have been buying/leasing Acura TL's, TLX's and TLX A spec's vehicles since 2000 and have never been disappointed with the various cars, salespeople and service technicians. More

by cmerlo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jungblut
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Jan 10, 2025 -

Lehigh Valley Acura responded

Thank you for your continued loyalty to Lehigh Valley Acura! We're delighted to hear that our vehicles and team have consistently met your expectations. We look forward to serving you in the future!

January 10, 2025

Exelente servicio y atención y muy limpio sobre todo y kimberly me atendió muy bien More

by Anny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Lehigh Valley Acura responded

Gracias por las 5 estrellas para Kimberly del equipo de Lehigh Valley Acura! Estamos felices de saber que su experiencia de compra fue excelente.

January 10, 2025

I had an excellent experience at Acura Lehigh Valley. The team was very professional and easy to work with. I didn't feel pressured in any way. I would highly recommend their service. More

by susankylewise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Llano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Lehigh Valley Acura responded

Thank you for sharing your positive experience with us at Lehigh Valley Acura! We're delighted to hear that our team provided professional and pressure-free service. We appreciate the recommendation and look forward to assisting you again in the future!

January 07, 2025

Extremely very friendly, helpful when asking questions, takes time to explain, place is spotless and so was our car. More

by Klkssei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jan 08, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that you had such a positive experience at Lehigh Valley Acura! Our team takes pride in providing friendly and helpful service, as well as maintaining a clean environment. Thank you for your feedback!

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