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Lehigh Valley Acura

Emmaus, PA

4.9
951 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 951 reviews

February 11, 2020

Over Pricing On Service Hello All, Avoid going to this dealer for any Service as this Dealer is OverPriced and is not competitive. i have a 2019 Acura MDX and unfortunatel More

by 4got2ask
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Sara from the Appointment and Service Advisor
Feb 11, 2020 -

Lehigh Valley Acura responded

Mr. Nair - We respectfully disagree with your assertions in this review. Your information is factually inaccurate. When our Service Manager, Mark, tried to explain the differences between the service we quoted and the service that others quoted, the prices were different because you were not doing an "apples to apples" comparison. When he tried to explain this to you, you abruptly ended the call. We are more than happy to review our pricing with you again if you have time to discuss. We are constantly surveying the market place to ensure our prices are competitive. Again, we are sorry to learn of your dissatisfaction, but we respectfully disagree with the inaccurate contents of this review. We are happy to revisit with you at anytime. Sincerely - Andrew Wright, Vice President

January 19, 2020

Matt helped with getting the new Acura RDX into my budget and I couldn’t be happier with the service or the car. Everyone was friendly and made for a comfortable experience start to finish. Highly recommend! More

by erica492
Recommend Dealer
Yes
Employees Worked With
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher "CJ" Dudinyak
January 14, 2020

You’ve gotta great crew of people working there! WOW WE COULDN'T BE HAPPIER...GOT TO BE THE MOST PLEASANT CAR PURCHASING EXPERIENCE DOESN'T GET ANY BETTER THEN THIS... Sincerely SONYA KENDALL More

by Sonyak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Martin
January 08, 2020

Repair Wheel and Tire Damage Excellent service as always. Loaner car provided at short notice, making the service interval minimally disruptive to my schedule, Thanks to Wayne in More

by James J Ward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Kimball
December 11, 2019

Service with a Smile! ☺ I'm very pleased with my service experience at Lehigh Valley Acura! The entire team here is very professional and it shows in their work. I couldn' More

by mbmurphy28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rose, Mark Jungblut
November 18, 2019

If your looking for a no nonsense, no games, straightforward, not wasting half my day buying a car, this is the place. Received very professional and courteous treatment from EVERYONE! I wasn’t More

by tpr145
Recommend Dealer
Yes
Employees Worked With
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack coltran
October 25, 2019

Great place to service you vehicle. They always give you quality work, you are always kept in the loop while your vehicle is being serviced. Plus the waiting a More

by Danny 1002521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
October 16, 2019

Another Positive Experience at LV Acura Both Sales and Service are a joy to deal with. The service department efficiently and professionally takes care of while maintain a friendly tone. L More

by Macungie PA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Searle, Jason Rose, Carlos Wejebe
September 24, 2019

Painless experience Great first time experience, sales team was easy to work with and customer service orientated. Got me in and out in a timely fashion. Will be back fo More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2019

Excellent !! Build rapport !! I purchased a CPO 19 RDX from this dealership, and couldn’t be happier. I went to few different dealerships and this one really made great first impre More

by Tomecki827
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Luburich
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