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Lehigh Valley Acura

Emmaus, PA

4.9
951 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 951 reviews

March 04, 2021

Not friendly whatsoever. Second I walked in he claims he’s “there for the customer.” Completely lied to our faces about multiple things related to the car. Went back in and he tried at all costs to avoid More

by Tanner Ferraro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Lehigh Valley Acura responded

Tanner - we are very sorry to learn of your dissatisfaction. It's our understanding that this all relates to a second key not coming with the pre-owned vehicle that you purchased. Once brought to the attention of our sales manager Eoin Walshe, he promptly made arrangements to provide you with a second key. We apologize for any dissatisfaction you experienced in dealing with Ray. We would appreciate any reconsideration after resolving this matter. Sincerely - Andrew Wright, Vice President

February 26, 2021

Ron has been very helpful and made the entire sales process a breeze. The team at Lehigh Valley Acura are very professional and on top of my every request. I have not a worry in the world, and can pea More

by carol18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wood
February 22, 2021

Kay was very patient and eagerly answered all my questions about the vehicle. She has excellent knowledge about the vehicles and services. I highly recommend More

by nadiarahi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Martin
February 20, 2021

Ron was patient with me & very helpful with anything I had questions about thru this car shopping process ! Thank you so much Ron deff recommend ! More

by solrac042008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Wood
February 18, 2021

A great experience for my first car purchase! Drew was very friendly, knowledgable and maintained great communication with me throughout the process. It was so much easier than I expected thanks to the le More

by dlindsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Martin
February 11, 2021

Ron he is the best so nice ,very patient,friendly and five stars not enough to give him from me I give him a millions stars , thank you my brother Ron God bless you ,not just Ron all the staff in Acura s More

by Nicola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Wood
February 10, 2021

An amazing experience. The sales manager, Eoin, and salesman, Ron, were both truly fantastic. Eoin answered many questions before we even got to the dealership and even went over the payments and disco More

by Ofpd76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Martin, Ron Wood
February 05, 2021

You need more sales people with the caliber of Ron You need more sales people with the caliber of Ron Wood. He made the buying experience enjoyable! He is very knowledgeable, courteous, and goes ou More

by PaulJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Wood
January 30, 2021

Ron Wood, Matt, Nick and Drew at Lehigh Valley Acura were great to work with. The review of the MDX’s features and paper signing was quick and painless. It is our first Acura, and the experience so far was A More

by Egentis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Seltzer , Nick Martin, Ron Wood
January 23, 2021

Ron definitely went above & beyond with all my questions and concerns on my first time Acura purchase! He is patient and very customer service oriented. If you or anyone in your family are looking to purch More

by blbaker21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Wood
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