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Lehigh Valley Acura
Emmaus, PA
951 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 951 reviews
February 10, 2023
Excellent experience. Enjoyed working with Yosmar and Matthew. They were both very professional and helpful. Enjoyed working with Yosmar and Matthew. They were both very professional and helpful. More
by tom
January 31, 2023
I was not happy with a recent service visit. I had my Acura (2012 MDX) in for service (inspection) which ended up with my vehicle failing inspection. My issue is this. I have been taking the veh I had my Acura (2012 MDX) in for service (inspection) which ended up with my vehicle failing inspection. My issue is this. I have been taking the vehicle in for service and maintenance at your dealership since purchasing the vehicle from your dealership. The technician indicated that the left review mirror needed to be replaced (approximately $800) because the mirror was damaged. The damage was a small chip on the mirror that your dealership passed inspection for the last 3 years. The mirror has full capabilities with the only issue was the small chip on the mirror. I provided this information to the service person but it seemed to fall on deaf ears. She indicated that the person that passed the car inspection in previous years was no longer working at the dealership. Not my problem. End result is that I will not take my vehicle to any of your dealerships. The reason I took my car to your dealership is because your dealership didn't seem to pull the kind of things other dealerships do to xxxx consumers off. Those things are overcharging, identifying tickytack issues, and always never having a good feeling after getting my car serviced. I always told people that your dealership was different knowing that they were looking for a fair shake when it comes getting one's car serviced. This review may never be addressed but I thought it important to share my frustration. It's too bad it came down to this. I thought about directing my story to Andy Wright but thought it best to go this route. I have not discounted writing to the dealership owner. Doesn't seem like much but its still $800 being spent on something that does not need to be replaced. More
by Tbar113
Employees Worked With
Female service person
January 30, 2023
Excellent experience with sales and service. Yosmar take care of me as soon as I walked into the door. And Mark took care of me on my first scheduled maintenance. I bought a CPO mdx during the f Yosmar take care of me as soon as I walked into the door. And Mark took care of me on my first scheduled maintenance. I bought a CPO mdx during the fiasco of car buying in 2021 and this dealership was great! More
by Toddzubris
Employees Worked With
January 30, 2023
My service issue was addressed timely and resolved quickly. I have been a long term customer of Lehigh Valley Acura. quickly. I have been a long term customer of Lehigh Valley Acura. More
by medlg65
Employees Worked With
January 18, 2023
Had great customer service, and enjoying my new ride. I'd highly recommend this dealership. Thanks! I'd highly recommend this dealership. Thanks! More
by kylebnicholas
Employees Worked With
January 14, 2023
Service is always friendly and respectful. They do a great job. Car done on time and cleaned They do a great job. Car done on time and cleaned More
by Wlewis
January 10, 2023
Over the years, I’ve bought 5 Acuras from Lehigh Valley Acura. Always got a fair price and they have an excellent service Department. Have owned Lexus and Infiniti cars. Lexus had the worst service dept Acura. Always got a fair price and they have an excellent service Department. Have owned Lexus and Infiniti cars. Lexus had the worst service dept. I’ll stick with Lehigh Valley Acura. More
by MikeyD
Employees Worked With
Mark Jungblut
