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Lehigh Valley Acura

Emmaus, PA

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Employees
Reviews
Vehicles
4.9
1,083 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 1,083 reviews

March 25, 2024

Great service and attention negatives were no loaner car during service and the cost of the service was high More

by trina.pacifico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
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Mar 25, 2024 -

Lehigh Valley Acura responded

Trina, I appreciate your review and am glad to know you were satisfied with our service at Lehigh Valley Acura. We're sorry about the lack of a loaner car during your visit and that you were disappointed with our prices. We strive for transparent and competitive pricing while still providing exemplary service. Your feedback helps us improve, so thank you for sharing. If you have any other concerns or would like to address this further, please reach out to me. Thank you, Kory Seibert - Service Manager - (610) 965-1241

March 24, 2024

Very professional from making an appointment to picking up my car when the service was completed. It More

by vbwanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 25, 2024 -

Lehigh Valley Acura responded

Here at Lehigh Valley Acura, we always value and appreciate our customers' feedback. Thank you for your kind words!

March 23, 2024

This dealership went above and beyond in accommodating me while servicing my vehicle, I was given a loaner vehicle and the service took no longer then a day. More

by Eyad Sallit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
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Mar 25, 2024 -

Lehigh Valley Acura responded

Eddie, we're glad to know that our team at Lehigh Valley Acura was able to provide you with a loaner vehicle and quick service. Thanks for the positive feedback!

March 22, 2024

I was serviced on time & the work was efficiently done. Mark went above and beyond to compliment me & I appreciate that. More

by jalilfowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Mar 25, 2024 -

Lehigh Valley Acura responded

We're glad to know you had a timely and efficient service experience at Lehigh Valley Acura! It's great that Mark was able to go above and beyond for you. We appreciate your feedback!

March 21, 2024

I’m always happy when I go to Lehigh Valley Acura. They are always honest and upfront about everything. More

by dharsh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
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Mar 21, 2024 -

Lehigh Valley Acura responded

We're glad to know you've had positive experiences at Lehigh Valley Acura! Honesty and transparency are key for us. Thanks for your review!

March 21, 2024

Well chelse treated me good she got me right with my car and I loved my first experience there and I’ll be going back More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
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Mar 21, 2024 -

Lehigh Valley Acura responded

Jeremy, we're so glad to know that Chelse provided you with a great experience at Lehigh Valley Acura. We look forward to seeing you again!

March 19, 2024

Great service, answered all questions, no hassle with paperwork, great explanation of all features on new car. More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yosmar Mendoza Gomez
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Mar 20, 2024 -

Lehigh Valley Acura responded

Ron, we're glad to know you had a great experience at Lehigh Valley Acura. We always aim for hassle-free paperwork and clear explanations. Enjoy your new ride!

March 19, 2024

Brought my RDX in for a 45k mile service. Mark was really nice. He called with vehicle concerns & did not pressure me with any additional services. He was very knowledgeable about the RDX whe More

by smickner
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
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Mar 20, 2024 -

Lehigh Valley Acura responded

We're glad to know that Mark provided you with excellent service during your recent visit at Lehigh Valley Acura. It's great to see how much you appreciated his knowledge and detailed explanations. Enjoy the car show!

March 19, 2024

Mark was very prompt and courteous. Attended to my concerns right away, he even went out to my car to confirm the issue I was having. Great service dept. More

by dtmoptic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Report | Print
Mar 19, 2024 -

Lehigh Valley Acura responded

We're glad to know our team at Lehigh Valley Acura, especially Mark, was able to assist you promptly and courteously. Thank you for the positive feedback on our service department!

March 15, 2024

Th explained what they were going to do and when finished they went over exactly what they did. They explained about a recall for my car but they said the part was on back order and I was put on a w More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jungblut
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Mar 15, 2024 -

Lehigh Valley Acura responded

Tom, it's great to know that our team at Lehigh Valley Acura kept you well-informed about your car service and recall situation. We appreciate your patience while we wait for the part to arrive. Thanks for leaving a review!

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