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Lehigh Valley Acura

Emmaus, PA

4.9
951 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 951 reviews

January 12, 2024

Kimberly was very easy to work with and listened to what I needed. She forwarded me to her supervisor for specific pricing information quickly so I did not have to spend a long amount of time waiting for a More

by JS
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Lehigh Valley Acura responded

We're glad to know that Kimberly and our team at Lehigh Valley Acura were able to assist you efficiently. We always aim for a smooth experience, so it's great hearing your feedback!

January 11, 2024

Personnel has been very professional and responsive. However, after a week I have concerns about the product I was sold. The check engine light has come on as well as other indicators. For a used ca More

by DJR1009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Lehigh Valley Acura responded

I'm sorry to learn about the issues you've been experiencing with your recent purchase. It's important for us that our customers feel confident in their purchases, and I understand how these unexpected problems can be disappointing. I'd like to help resolve this situation - please reach out so we can work towards a solution together. Thank you, Kory Seibert - Service Manager - 610-965-1241

January 09, 2024

It was easy to get an appointment. The service man was friendly and provided information about my car’s needs. He checked in with me to give me an update before the car was done. More

by debjars3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter LaCesa
Jan 09, 2024 -

Lehigh Valley Acura responded

We're glad to know that you found the appointment process easygoing and our service team friendly here at Lehigh Valley Acura. We always aim to keep our customers informed and up-to-date about their car's needs. Thanks for your positive feedback and kind words, we will be sure to pass them along!

January 01, 2024

Good experience, no complaints. The waiting room was comfortable and the coffee/tea refreshments were appreciated. More

by Jlschreiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 02, 2024 -

Lehigh Valley Acura responded

We're glad to know you had a positive experience at Lehigh Valley Acura and enjoyed our waiting room amenities. Thanks for the feedback!

December 31, 2023

Great service and very accommodating. Absolutely amazing service at Lehigh Valley Acura. Thank you for the Lyft. More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 02, 2024 -

Lehigh Valley Acura responded

Matt, we're glad to know you had a great experience at Lehigh Valley Acura and found our service accommodating. We hope to see you again soon!

December 30, 2023

I arrived early for my Acura service appointment. The staff was very accommodating and took me in right away. The office was clean. I was offered to sit in their guest lounge and to help myself to a More

by PM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Jan 02, 2024 -

Lehigh Valley Acura responded

We're glad to know you had a great experience at Lehigh Valley Acura and found our team, including Mark, professional and accommodating. We strive for efficient service in a comfortable environment. Thanks for the positive feedback!

December 29, 2023

Always great doing business with Chelsie Great communication throughout my experience at LV Acura, Thank you. More

by NT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Jan 02, 2024 -

Lehigh Valley Acura responded

We're so glad to know you had a great experience with Chelsie at Lehigh Valley Acura! We appreciate your feedback and look forward to assisting you in the future. Safe travels!

December 22, 2023

Chelsey is always professional and very helpful every time I have my vehicles in for service! Always recommend her to anyone needing to service their Acura in the Lehigh Valley. More

by Andrewseltzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Carr
Dec 23, 2023 -

Lehigh Valley Acura responded

Andrew, we're so glad to know that Chelsey consistently provides top-notch service for you at Lehigh Valley Acura. Thanks for your recommendation and support!

December 20, 2023

Chelsie was very professional about understanding my issues and fixing my problems. I would recommend using her for all your service needs. More

by Kstes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Lehigh Valley Acura responded

We're glad to know that Chelsie was able to assist you effectively with your service needs at Lehigh Valley Acura. Your recommendation means a lot, and we hope to see you again down the road!

December 11, 2023

The dealership and my service manager Chelsey go above and beyond to take care of my needs and concerns. Chelsey knows how I’m very meticulously I am with my vehicle and takes extra care because I demand More

by Paul Cavalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsey
Dec 12, 2023 -

Lehigh Valley Acura responded

Paul, it's great to know that Chelsey and our team at Lehigh Valley Acura have been able to meet your high standards for vehicle care. We appreciate the positive feedback!

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