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Lehigh Valley Acura

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.8
986 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 986 reviews

August 02, 2024

Mark was excellent. Very professional and informative…. Did what he’s said he said he was going to do. More

by TRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark from service.
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Aug 02, 2024 -

Lehigh Valley Acura responded

Thank you for the feedback! We're glad to hear Mark provided a professional and informative experience at Lehigh Valley Acura. We appreciate your support!

August 02, 2024

It was my first time at the dealership, and I had a pleasant time. The staff was friendly. The building was clean. They also have snacks available while you wait! More

by mbacch78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2024 -

Lehigh Valley Acura responded

Thank you for sharing your first experience with us at Lehigh Valley Acura! We're glad to hear our friendly staff and clean facilities made a positive impression. Enjoy the snacks on your next visit!

July 27, 2024

A Very friendly dealership, especially William made the car buying a breeze, understood my needs. More

by lvic10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Lehigh Valley Acura responded

Thank you for your confidence in Lehigh Valley Acura, and for your business. We are grateful to have you as a customer and will make sure your kudos reach William. Enjoy the new ride!

July 26, 2024

They provide efficient, high quality service and are transparent and are respectful with their clientele. More

by Rrsgarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark jungblut
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Jul 29, 2024 -

Lehigh Valley Acura responded

Rrsgarro, thank you for highlighting the efficient and respectful service at Lehigh Valley Acura! We appreciate your feedback.

July 26, 2024

The staff is very nice and fast and efficient. They are very helpful and it is easy to get what you need. More

by bjtayocum
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
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Jul 29, 2024 -

Lehigh Valley Acura responded

Thanks for the great feedback! We're glad to hear our team at Lehigh Valley Acura provided fast and efficient service. We appreciate your support!

July 26, 2024

Wonderful ! ! From the second I arrived . Explanation, all workers, greeted so nicely, door was opened, Chelsea is sweet, spoke with the man who washed and vacuum More

by Amk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Carr
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Jul 26, 2024 -

Lehigh Valley Acura responded

Thank you for the glowing review! We're delighted to hear that our team at Lehigh Valley Acura provided such a welcoming and thorough experience. Your kind words about Chelsea, our mechanic, and other staff members mean a lot to us. We look forward to serving you again!

July 25, 2024

Kimberly was pleasant and courteous. She made my car buying purchase worthwhile. Excellent experience. Thanks More

by rose
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2024 -

Lehigh Valley Acura responded

We're delighted to hear that Kimberly made your car buying experience excellent at Lehigh Valley Acura. Thanks for sharing your positive feedback!

July 15, 2024

Poor communication with scheduling and servicing needs. High service pricing with bate/switch posted offer. More

by Sikider
Recommend Dealer
No
Employees Worked With
Trystan -Service , Mariya - scheduling
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Jul 15, 2024 -

Lehigh Valley Acura responded

We apologize for the issues you experienced with our communication and service pricing. We strive to provide clear information and fair prices, so it's disappointing to hear this. If you're willing, please reach out directly so we can address your concerns further. Thank you, Tristan Rodriguez - Service Manager - (610) 965-1241

July 14, 2024

They were fair. I would've liked to have my car done sooner than 5hrs for an oil change and coolant flush but I understand it is busy on a Saturday. More

by Adrian Car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
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Jul 15, 2024 -

Lehigh Valley Acura responded

Adrian, thanks for your patience and understanding! We're glad to hear you found our team at Lehigh Valley Acura fair. We'll work on improving wait times in the future.

July 12, 2024

Excellent service great people to work with. My experience was incredible, everyone was so kind and lovely to interact with and they made my experience easier. More

by raja275780
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Lehigh Valley Acura responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Lehigh Valley Acura made everything smooth and enjoyable. We appreciate your support!

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