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Lehigh Valley Acura

Emmaus, PA

4.9
951 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 951 reviews

July 01, 2024

Always a great experience at Lehigh Valley Acura. Top service, knowledgeable, and friendly. Would highly recommend. More

by Krista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary, Mark
Jul 01, 2024 -

Lehigh Valley Acura responded

Krista, thank you for the high praise! We're delighted to hear that our team at Lehigh Valley Acura consistently provides top-notch service. Your recommendation means a lot to us!

June 30, 2024

Accurate explanation. But car talk still confuses me. Wish that I had been able to get a loaner. Only wanted to go a mile. More

by Theresa270
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Lehigh Valley Acura responded

Thank you for your feedback! We're glad to hear the explanation was accurate, but we understand that car talk can be confusing. We'll take note of your suggestion about loaners here at Lehigh Valley Acura and hope to assist you better next time.

June 28, 2024

Service was good. Mark handled it very professionally, He answered all my queries. I was able to do my office work from customer lounge. More

by manuvesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Jun 30, 2024 -

Lehigh Valley Acura responded

Manuvesh, we're glad to hear that Mark provided you with professional service and a comfortable experience at Lehigh Valley Acura. Thanks for the positive feedback!

June 28, 2024

Service punctual, secretaries very pleasant, efficient, explain everything .that needs to be done and was done at the end. They shave updates as to timing as I waited there for the work to get completed. I More

by walshrosemary2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only secretaries
Jun 28, 2024 -

Lehigh Valley Acura responded

We're glad to hear you had a pleasant experience with our team at Lehigh Valley Acura and enjoyed the amenities. We'll take note of your feedback about the waiting area temperature for future visits. Thanks for sharing!

June 27, 2024

Ray was absolutely amazing ! He sold my daughter a car 6 months ago that was an amazing experience all around. I wasn't even looking for a car but I was just browsing the websit More

by Shirleymarie0223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Lehigh Valley Acura responded

Shirley, we're delighted to hear that Ray provided such an outstanding experience at Lehigh Valley Acura! Enjoy your new vehicle and thank you for the fantastic review!

June 26, 2024

Great service and great communication. Very polite. Any questions I had were answered promptly. Good job More

by Wtburns95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Jun 27, 2024 -

Lehigh Valley Acura responded

Thank you for the positive feedback! We're glad to hear our team at Lehigh Valley Acura provided great service and communication. We appreciate your support!

June 21, 2024

Ray and team made the buying process painless. Negotiations were straightforward with the minimal to no fluff. Would highly recommend this team. More

by melissar0124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Lehigh Valley Acura responded

Melissa, we're delighted to hear that Ray and the team at Lehigh Valley Acura made your buying process smooth and straightforward. Thanks for recommending us!

June 21, 2024

I was able to get an appointment swiftly. Courteous staff. I am pleased with the service provided. More

by C$€O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Jun 24, 2024 -

Lehigh Valley Acura responded

Thanks for choosing Lehigh Valley Acura! We are glad to hear that our team provided excellent service.

June 20, 2024

Chelsie was outstanding, tentative, courteous and her estimates were very close to actual. She has always been cheerful and knowledgeable. Her response time very good. I always ask to deal with her be More

by juanbnavarro3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Jun 21, 2024 -

Lehigh Valley Acura responded

Juan, we're delighted to hear that Chelsie provided such excellent service and made your experience at Lehigh Valley Acura outstanding. Thank you for sharing this wonderful feedback!

June 15, 2024

Good experience — attentive to needs —-would recommend Bill Cossman— this is my third Acura at Lehigh Valley Acura More

by suevanic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Lehigh Valley Acura responded

Thanks for the kind words, Sue. Appreciate your continued business with us!

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