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Lehigh Valley Acura

Emmaus, PA

4.8
964 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 964 reviews

February 15, 2025

Just purchased a vehicle at Lehigh Valley Acura. The entire experience was not stressful - friendly and no sales pressure. We especially enjoy working with Ray Ruiz. He is friendly and very knowle More

by Ray R
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

I rate the dealership highly because of the integrity of the service team. Knowledgeable, reliable, and responsive. I also appreciate the service teams realistic approach to pair with the customer. More

by Larry E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea -service
February 09, 2025

Was a pleasure speaking with Mark. My inspection/emissions were completed in a timely manner. More

by case.jennifer.42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Feb 10, 2025 -

Lehigh Valley Acura responded

We appreciate your business and your review! Thanks from the Lehigh Valley Acura Team, Jennifer! We are glad you enjoyed speaking with Mark.

February 08, 2025

Failed my inspection and they reported low oil. our mechanic provided photos proving neither accurate. More

by Klchandler
Recommend Dealer
No
Employees Worked With
Unknown serviceman
Feb 10, 2025 -

Lehigh Valley Acura responded

It's concerning to hear about the discrepancy with your inspection results. We strive for accuracy and transparency, so I apologize if we fell short in this instance. I'd like to discuss this further and address any issues you encountered. I will reach out soon, so please expect a call from me. Thank you, Tristan Rodriguez - Service Manager - (610) 965-1241

February 05, 2025

LV Acura is full of friendly and knowledgeable staff, all departments, all were very helpful. More

by Wknagy24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lehigh Valley Acura responded

Your kind review warms our hearts! Thank you from the Lehigh Valley Acura Team.

February 05, 2025

My new 2025 MDX was in for service to install the ATF for my trailer hitch and to address a safety recall. Both tasks were completed without any issues and within the time anticipated. Credit goes to Mark More

by RichK2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Feb 06, 2025 -

Lehigh Valley Acura responded

Rich, we're delighted to hear that Mark and our service team at Lehigh Valley Acura met your expectations with professionalism. Thank you for trusting us with your 2025 Acura MDX!

February 03, 2025

Called about a recall on a sensor Told take 2 days to get parts in to dealership so she scheduled me on 3 rd day. However the sensor part did not come in and she did not call to tell me so had to borrow More

by Pammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Lehigh Valley Acura responded

I'm sorry to hear about the inconvenience with your sensor recall. We strive for clear communication, and it's disappointing that we fell short in this instance. We will be reaching out soon to discuss your concerns. Thank you, Tristan Rodriguez - Service Manager - (610) 965-1241

February 03, 2025

Was told to bring car in on Wednesday 29th for a recall on a sensor to passenger seat. However part did not come in but I was not called to reschedule so I had to borrow a car longer from a friend. Also th More

by Pammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eoin Walshe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Lehigh Valley Acura responded

I'm sorry to hear about your experience with the recall service. It sounds like we dropped the ball on communication and customer care, which is not what we strive for. We appreciate your feedback and would like to make things right if possible. We will be in touch soon. Thank you, Tristan Rodriguez - Service Manager - (610) 965-1241

February 01, 2025

use my flyer for a discount oil change MaryLou was very helpful. while waiting Matthew Jones was able to get me a quote for a new MDX, He printed out the sheet with different prices depending on your down More

by TL JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that MaryLou and Matthew provided excellent service during your visit to Lehigh Valley Acura. It's great that you found the oil change discount helpful and received a detailed quote for a new MDX. Thanks for recommending us, we look forward to assisting you again!

January 30, 2025

Marylou was wonderful, so very friendly and knowledgeable. She kept me informed every step of the way More

by Rnbreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lou poe
Jan 31, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that Marylou provided such friendly and knowledgeable service at Lehigh Valley Acura. Keeping you informed throughout the process is what we strive for, thank you for sharing your experience!

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