Legends Honda
Kansas City, KS
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I had to have warranty work done to my Honda CRV. I talked to Scott on the phone at 4:00 PM, pulled into Legends Honda at 4:20 PM. Scott was there to greet me, and had a service man come look at my ve talked to Scott on the phone at 4:00 PM, pulled into Legends Honda at 4:20 PM. Scott was there to greet me, and had a service man come look at my vehicle immediately. Within 15 minutes I knew the fate of my vehicle. The part was ordered and installed within 2 days. Once again it was an in and out service! I wish seeing a DR was this easy! Wonderful Facility and if Scott is an example of all Honda Employees..I am a FOREVER FAN! AWESOME SERVICE! Thank you Honda and SCOTT!!!! They come HIGHLY recommended! PS...May I recommend the Coffee/Latte/Hot Chocolate Machine? More
I had a wonderful experience at Legends Honda. The staff was extremely friendly, helpful, and made the whole process easy! I would highly recommend them! was extremely friendly, helpful, and made the whole process easy! I would highly recommend them! More
Tim and Tilford we're really GREAT to work with they got my Oil Change done And car checked out in just minutes. Plus it was at a Special Price on-line. I'll be sure to come back. George the GM came by got my Oil Change done And car checked out in just minutes. Plus it was at a Special Price on-line. I'll be sure to come back. George the GM came by and said Hi as well which was a nice touch. More
I began looking at cars in June. On my first visit to Legends HOnda Mike Leisher introduced himself as a salesman. I explained that I was beginning to look for a new car but not ready to buy. Mike inquir Legends HOnda Mike Leisher introduced himself as a salesman. I explained that I was beginning to look for a new car but not ready to buy. Mike inquired what I was looking for and began to show me stock. He never pressured me to purchase at that time. During the summer I stopped up several times and Mike took time to talk and show me cars. A couple weeks ago my wife and I decided to purchase a car. We had decided on the CR-V. Mike showed us a car that met my specifications. We felt like we received a fair deal during the negotiations. They prepared the car while we waited. The only concern we had was we felt a little pressured to purchase the extended warranty. The tech specialist spent time training us on the technology in the car. We found we did not retain much knowledge from that meeting. I stopped up several times to be tutored and the sales manager patiently spent time teaching me. I have had a good experience with Legends Honda up to this point and anticipate I will receive quality service in the future. One of their stated goals to me was not to have me as just a customer now, but to have me as a customer in the future. More
I've bought many cars in my life. By far the absolute best all around experience and value offered ever. The experience was very impressive. I would highly recommend. absolute best all around experience and value offered ever. The experience was very impressive. I would highly recommend. More
While we had a great buying experience, everything went wrong with the paperwork side. It took 4 weeks to get the title to license the car, which we weren't told that it had to come in the mail. So, I went wrong with the paperwork side. It took 4 weeks to get the title to license the car, which we weren't told that it had to come in the mail. So, I went to license car and didn't have all the paperwork ( after waiting in line for 45 min.). Got the tile in the mail and went to license it. Waited in line 30 minutes to find out that we needed an ID/OD inspection. Had to leave and get that and them waited in line another 30 minutes. This charade wouldn't have happened if the dealership would have informed us about what was needed. Very disappointed in their lack of communication. More
Scott and Hank worked well with me to fix a wheel problem that my car had. It was a quick service with total friendliness and information. I will continue to deal with Legend Honda because of these two ser that my car had. It was a quick service with total friendliness and information. I will continue to deal with Legend Honda because of these two service repairmen. Thank you. More
Scott was very professional and informative. He was on the ball when keeping me informed with all aspects of my vehicles repair needs. I really appreciated the superior customer service that he provided u the ball when keeping me informed with all aspects of my vehicles repair needs. I really appreciated the superior customer service that he provided us. Thank you Legends Honda for tenuring such an excellent individual. Best regards, Alta Sieker Honda owner/customer More
My wife and i went to the dealership to buy the vehicle at the quoted price. I was assured by Don Franklin that i would get the quoted price. After arriving at the dealership the actual price was nowhere n at the quoted price. I was assured by Don Franklin that i would get the quoted price. After arriving at the dealership the actual price was nowhere near the price i was quoted on the phone. No need to call me Gerald Bentely when the incentives change because after leaving dealership we went and purchased a new loaded nissan rogue for the price and trade-in we wanted in 1 hour. More