Legends Honda
Kansas City, KS
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Juttering has been resolved! Alec you are amazing! I do believe that you have resolved my problem! So far the car seems to be running just fine! Thank you so so much!!! I appreci Alec you are amazing! I do believe that you have resolved my problem! So far the car seems to be running just fine! Thank you so so much!!! I appreciate you taking all the time to find the issue! You guys have gone above and beyond to diagnose the issue and resolve it to my satisfaction!! Highly recommend Legends Honda, I only go there! Erika Bishop 2014 Accord Coupe “Bianca” More
Relaxed, Courteous, Wonderful Experience Ethan Lemon, a fine young man, took me through the process of leasing a car. He showed me several different models and styles in my price range. He e Ethan Lemon, a fine young man, took me through the process of leasing a car. He showed me several different models and styles in my price range. He explained the controls on my test drives and took an interest in me. I had a very pleasant experience learning about my financial options. More
Happy to smile Salesman was all to kind to smile to my face while drawing up a worthless Mechanical Repair Service Contract for $2300. He said it was good for two ye Salesman was all to kind to smile to my face while drawing up a worthless Mechanical Repair Service Contract for $2300. He said it was good for two years, but he never said that it dropped off after 24,000 miles had been exceeded. He quickly handed me off to the slick sales manager who was all too eager to get me to sign all the papers without having time to read them. I will NEVER do business with Legends Honda or Legends Toyota ever again and I urge you not too either!!!! More
used car purchase Simple process. I test drove car and within 20 minutes was done with paperwork. I came back later in the day to pick up car and they had remaining pap Simple process. I test drove car and within 20 minutes was done with paperwork. I came back later in the day to pick up car and they had remaining paperwork ready. Overall car purchase took less than 1 hour!! Very happy with Laruen Mortsolf and Josh Flynn. I would definitely recommend dealership and will be back to trade in our honda minivan when the time comes. Easy, no pressure process. More
Huge letdown Full disclosure: I am in a bankruptcy. So, knowing it will be difficult to get financing, I emailed first questioning about available lenders. Immed Full disclosure: I am in a bankruptcy. So, knowing it will be difficult to get financing, I emailed first questioning about available lenders. Immediately I got a response that left me very hopeful, as Adam was the first sales manager from a dealership that asked upfront if I had an Order (I did). So I arrived on Saturday and proceeded applying. Adam was aware of my situation, and knew what I could afford and he worked really hard to get me into a good car that would last me. But, due to the bankruptcy and it being a Saturday at noon, I was told the banks wouldn't finalize the authorization until Monday. So I had to leave without a car but feeling very hopeful and appreciative of all his effort. Monday came and I was let down. No contact whatsoever. Adam had the day off (and I already had been told someone else would likely be closing). I had to call back twice to finally be told that I had to put a large sum of money down before they'd sell. As I was told on Saturday I wouldn't have to put anything down, and that all that was needed was the authorization and everything else was approved, I felt really angry and bitter. I knew the play-by-play would require something down, but Adam already knew my limit. I informed the salesman that had finally called me back at 4:30 that evening that I could only put down so much, and he responded he'd look into it. Radio silence. The following day that car that Adam had tried to get me had been listed as sold. Overall, this was a very humiliating and bitter experience. There was no true follow-through and the lack of communication with me is unforgivable--every time my credit is checked in my bankruptcy, my scores go down. I fully realize I have a difficult financial situation to navigate, but that doesn't mean I should be treated with any less respect than any other customer. I don't think I'll ever be able to recommend this dealership to anyone, but I also don't want to short change all the work Adam (and Kevin) did. But, now I have to look again, and get my credit dinged again by another dealer because this one let me down. More
Helpful and Courteous Allison Her and Jeff Creach were very knowledgeable proving helpful information about the CRV we were interested in purchasing. Allison pointed out th Allison Her and Jeff Creach were very knowledgeable proving helpful information about the CRV we were interested in purchasing. Allison pointed out the features of the vehicle bringing us up to speed on the options available on the CRV we were considering buying. Jeff was very helpful when it came to completing the necessary paperwork. Before we drove away from the lot in our new ride Allison went through showing us how to setup and use the different features the model of CRV we chose had to offer. We found this very helpful. Both Allison and Jeff made our car buying experience pleasurable. More
Absolutely pitiful service Ok it could have been an easy sale. I got there they hadn't even cleaned it and I was already basically I want it. I put deposit down... After a week Ok it could have been an easy sale. I got there they hadn't even cleaned it and I was already basically I want it. I put deposit down... After a week of being told all sorts of things and not being satisfied I totally took deposit back and went elsewhere. Be aware the salespeople don't want to sell cars. More
Awesome experience I went with my daughter to look at new Honda's and Steven Jackson made the experience pleasant. Both Steven Jackson and Steve Boissonneau both worked I went with my daughter to look at new Honda's and Steven Jackson made the experience pleasant. Both Steven Jackson and Steve Boissonneau both worked to get my daughter the best deal possible. More
Legends Honda is AWESOME! Excellent service and attention to detail from Jon and Joshua. Thank you both for getting me into this fabulous car. Couldn't be happier with the de Excellent service and attention to detail from Jon and Joshua. Thank you both for getting me into this fabulous car. Couldn't be happier with the dealership or my experience. More
Great experience We went in looking for a used CPO Honda Civic for our daughter. We were looking at cars when Allison Her, Product Specialist, approached us and asked We went in looking for a used CPO Honda Civic for our daughter. We were looking at cars when Allison Her, Product Specialist, approached us and asked if we needed help. She took us for a test drive and helped us decide on which car to purchase. Allison connected us to Jeff Creach, Sales Manager, to help us finalize the deal. We had a great experience thanks to Allison and Jeff. We would highly recommend taking a look at Legends Honda for your new or used car needs. Thanks Allison and Jeff for a great experience. More