Legacy Ford of Rosenberg

Legacy Ford was SO easy to work with when buying my Expedition! Aaron helped me build my dream car on the website, gave me frequent updates throughout manufacturing and made sure the buying process wen Expedition! Aaron helped me build my dream car on the website, gave me frequent updates throughout manufacturing and made sure the buying process went smoothly! I would recommend him over and over again!! More

Arron Mueller is an awesome salesperson, he is so personable and works hard to make the deal work so you can get the vehicle you really want. He goes above and beyond! I would recommend him to anyon personable and works hard to make the deal work so you can get the vehicle you really want. He goes above and beyond! I would recommend him to anyone looking for a vehicle.. More

I have a 2014 ford expedition. I brought it in and was welcomed immediately and asked how they could help. valentine was my service writer. I got a oil change and tire alignment by I brought it in and was welcomed immediately and asked how they could help. valentine was my service writer. I got a oil change and tire alignment by far the best customer service and service peovided I have received from a dealership.I won't be going anywhere else from now on! More

Aaron Mueller did a great job he was honest, upfront, respectful, and very genuine. Buying cars doesn’t have to be a pain in the butt if you find the write salesman and dealership! Go see Aaron at Legacy respectful, and very genuine. Buying cars doesn’t have to be a pain in the butt if you find the write salesman and dealership! Go see Aaron at Legacy Ford! More

Air Conditioner went out and had it fixed in 2 days. Thanks for making this a great experience Chris. Thanks for making this a great experience Chris. More

Love my 2022 F350. Great service! So easy to purchase! This is my 3rd purchase from Legacy. Great service! So easy to purchase! This is my 3rd purchase from Legacy. More

ALWAYS TAKE GREAT CARE OF ME AND MY FAMILY IN SERVICE DEPT, GREAT EXPERIENCE. THANK YOU DEPT, GREAT EXPERIENCE. THANK YOU More

Took in my vehicle for 60k service and did a wonderful job. Took me home in a shuttle and picked me up! Fixe a tire for me that I had no idea that had a nail in it. job. Took me home in a shuttle and picked me up! Fixe a tire for me that I had no idea that had a nail in it. More

I found a 2016 Kia Sportage online that Legacy Ford had listed. We lived 5 hours away in the Dallas area, but I flew to Houston and drove out to the dealership at Rosenberg based on the representations the listed. We lived 5 hours away in the Dallas area, but I flew to Houston and drove out to the dealership at Rosenberg based on the representations the used car salesman, Joe, gave me about the car's condition. They do something like a "160 point front to rear check" when the car is traded in by the previous owner, everything is serviced (new oil, new filters, tires checked, everything works, etc). Well to make a long story short, I made the mistake of actually trusting a used car salesman (yeah, I know... I should know better). It turns out, they didn't really check jack on that car. I asked specifically about the condition of all the car's tires, and Joe told me they all had plenty of tread on them (he even sent me a pic of just ONE of them that looked fine), but when I get to the dealership right before they close, I see the two back tires are COMPLETELY bald, and there is nothing they will do about it. Then, despite my better judgment, I purchase the car anyway (because I came all that way and needed replacement transportation for my daughter immediately after she wrecked her prior car) and when I get to Lubbock a day later with the vehicle, I put down the passenger side windows for the first time and then neither of them will roll back up. Some '160 blah blah blah front to rear point check," huh!? Anyway, we call Joe, tell him what happens, he assures us they don't sell cars that way and "we don't do business that way", and that they'll pay for the repair since I'm now way too far away with the car to bring it back to the dealership. 3 weeks later, I'm still waiting for the check after the car repair shop provided Joe with the cost... as they requested. MORAL OF THE STORY: DON'T BUY A USED CAR FROM LEGACY FORD OF ROSENBERG OR JOE! I'm not sure if this is just because of a bad apple salesperson like Joe, or if it's Legacy Ford's management itself, but my wife and I both texted Joe with our experience after the fact... and checked on the status of receiving the repair check, and just crickets from Joe. We're out of sight for Joe, so I guess out of mind as well. More

bought new truck. they added on 2495.00 for extra items to the truck.another 995.00 for paint sealant. this was all done at finance. Ask for a list of items and notice they added on 2495.00 for extra items to the truck.another 995.00 for paint sealant. this was all done at finance. Ask for a list of items and noticed two items were not on the truck from the list. asked about it and they said they didn't do that anymore a day after we bought it. Did not say those items were off the list which they gave me. All this should have been on the window of the truck probably would have went somewhere else.No one there seems to want to deal with this problem.Take your business elsewhere. If you sell someone something then deliver it More