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Leachman Buick GMC Cadillac - Service Center
Bowling Green, KY
17 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Time
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17 Reviews of Leachman Buick GMC Cadillac - Service Center
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January 29, 2024
very busy but was able to work me in for an oil change & tire rotation. was told I need a new car battery, but price seems a little high for installation of battery, when other places do not charge extra fo tire rotation. was told I need a new car battery, but price seems a little high for installation of battery, when other places do not charge extra for putting in the battery. More
by mjt6300
Employees Worked With
Thurman (? spelling) in transportation, Alexandra Ortiz
Helpful December 22, 2023
We had work done on a vehical and Leachman did shotty work which damaged car more and they refuse to make it right. I would never deal with leachman ever again. work which damaged car more and they refuse to make it right. I would never deal with leachman ever again. More
by Kountrybos9
Employees Worked With
Tyler Jagger. Chris body shop superviser. , Alexandra Ortiz
May 03, 2023
It’s hard to believe that the reviews on Google, Facebook, and their dealers’ website are genuine. I payed out of pocket to have my Cadillac ATS serviced, I verbally said and had written down the is Facebook, and their dealers’ website are genuine. I payed out of pocket to have my Cadillac ATS serviced, I verbally said and had written down the issues I was aware of. I had done recent work myself, they were keen on checking everything on the vehicle except my concerns. They took more than double the amount of time first stated for the repairs. I called them multiple times with no answer. I called in the parking lot with no answer, to go inside to find the employees chit chatting with each other. They were kind when talking face to face yet saying they didn’t deliver is an understatement. I was considering trading in or buying a new vehicle until this. This was over a year ago, I hope they have improved their service and can be honest with their customers. More
by Concerned customer
Employees Worked With
N/A
February 10, 2023
I took my 2018 Buick Encore to them to have a diagnostic run on it after following the check engine repair codes and told me it would cost $4,877.11 to fix all the items I replaced. I told the it was done t run on it after following the check engine repair codes and told me it would cost $4,877.11 to fix all the items I replaced. I told the it was done to specs and was told it did not matter the tech said it needs to be redone. NOT HAPPENING. I have worked on cars for many years. This one just through me for a loop. I asked the manager to speak with GMC about this existing problem with continued code problems. Told me it was not his problem. I wish I could find a lawyer to speak to them. So rude and as a Disabled Vet I do not deserve this. Would not even check to see if GM would do any thing to help. SO SORRY. I want to file a classic law suit on the Stabilitrak system always going off. More
by Redsky45
Employees Worked With
Service man, Service Manager and General Manager
October 24, 2022
No technician to work on car, just had oil changed and had to make another appointment. Rude staff, very unhappy with first service appointment had to make another appointment. Rude staff, very unhappy with first service appointment More
by Joplautz
Employees Worked With
All staff rude.
December 29, 2021
They always answer with a “smile” voice- they helped us get to our destination while they worked on the car & did the job in a good time and a complete job . get to our destination while they worked on the car & did the job in a good time and a complete job . More
by susanjdobson
Employees Worked With
Don’t remember names
December 26, 2021
Just a good experience from the beginning, l have purchased two new vehicles in the last two years from Leavhman and have been fully satisfied. I would recommend you to all my friends. purchased two new vehicles in the last two years from Leavhman and have been fully satisfied. I would recommend you to all my friends. More
by dorman.weedman
Employees Worked With
Rance
