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Lawton Kia - Service Center

Lawton, OK

4.6
1,771 Reviews

1,771 Reviews of Lawton Kia - Service Center

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April 08, 2025

I had an engine system warning light. My cost was $217.00 for a gas cap after they checked my vehicle. More

by landass131
Recommend Dealer
No
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
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Apr 08, 2025 -

Lawton Kia responded

Hi landass131, Thank you for your feedback, and we're sorry to hear about your frustration. We do charge a diagnostics fee to ensure we thoroughly check for all possible issues, not just the obvious ones. Our goal is always to give you accurate information and peace of mind. We appreciate your understanding and the opportunity to serve you.

April 08, 2025

The services were too expensive. I should have gone to a different place of business instead. More

by jaywillson87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Lawton Kia responded

Hi Jay. We're sorry to hear you felt the service was too expensive. We always aim to provide competitive pricing that aligns with the market, while delivering quality and reliable service. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

April 08, 2025

Always great always goes above and beyond regular service and treats me like family always More

by Therapoet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayveon McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Lawton Kia responded

Thank you for the amazing review! We're so glad to hear that you feel like part of the family. We always strive to go above and beyond for our customers, and we appreciate your continued trust!

April 08, 2025

Great customer service, always willing to go the extra mile to help customers. The waiting area and facilities are always clean and well kept. More

by richard.o.fisk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Lawton Kia responded

Thank you for the wonderful feedback! We're so glad to hear that our team is meeting your expectations and that you enjoy our clean and comfortable facilities. We appreciate your support!

April 07, 2025

Deborah always takes care of anything we may need. She’s the best!! I’d been waiting for an answer on a tire key from the shop guys for 2 weeks and Deborah took care of it in less than 5 minutes once More

by es300crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Lawton Kia responded

Thank you so much for your kind words! We’re thrilled to hear that Deborah was able to assist you so quickly and effectively. She truly goes above and beyond for our customers. We appreciate your feedback and look forward to continuing to serve you!

April 07, 2025

I can’t say enough about her but she has always been very helpful. She’s the best. More

by Tnasse420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Lawton Kia responded

Thank you for the kind words! We're so glad to hear that you've had such a positive experience. We'll be sure to pass along your praise!

April 05, 2025

I always receive Quick, Efficient and Professional service on every visit. Amanda runs a tight ship!! More

by mcraft94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerrick Gomez
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Apr 07, 2025 -

Lawton Kia responded

Thank you, mcraft94! We're thrilled to hear you consistently receive great service, and we’ll be sure to pass along your kind words to Amanda!

April 03, 2025

Deborah Johns is probably the best thing KIA has going Deborah Johns has always been amazing to me with any of my car issues More

by poseykelsey
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
Report | Print
Apr 04, 2025 -

Lawton Kia responded

Thank you for your wonderful feedback! We're lucky to have Deborah on our team, and we're so glad she's been able to assist you. We'll be sure to share your kind words with her! 🚗✨

April 03, 2025

They are polite and mostly on time with service. The jeep me informed concerning the progress on my Kia. More

by Rick
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
Report | Print
Apr 04, 2025 -

Lawton Kia responded

Thank you for your feedback, Rick! We're glad to hear you had a positive experience and that we kept you informed throughout the service process. We appreciate your trust and look forward to serving you again! 😊🚗

April 03, 2025

Deborah and the diesel technician that worked on my Jeep are absolutely amazing at their jobs! Deborah is truly a wealth of knowledge for all customers! Your dealership has definitely earned my future busin More

by jadesmom04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Lawton Kia responded

Thank you for your wonderful feedback! We're so glad Deborah and the diesel technician could provide such great service. We truly appreciate your trust and look forward to serving you in the future! 🚗👏

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