Deborah Johns
Deborah Johns at Lawton Kia

Deborah Johns

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
812 Reviews
4.8

812 Reviews

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812 Reviews of Deborah Johns

July 22, 2026

Dealership Rating
Employee Rating

The service is always great every time I need something done on my vehicle and the wait is never very long. The service providers are awesome. More

by herringbrittani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Todd Brown

Jul 23, 2026

Lawton Kia responded

Thank you for your continued support! It's wonderful to hear Miguel, Deborah, Todd, and the rest of our service team consistently provide great care and quick service. We appreciate your loyalty and look forward to your next visit.

July 19, 2026

Dealership Rating
Employee Rating

I have been going to Kia for years I think we have bought over 6 cars and always have it serviced there and they always keep me up to date on what is going on More

by amy_p0421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colton Thomas, Miguel Olivero

Jul 21, 2026

Lawton Kia responded

Thank you for your continued loyalty over the years! It means a great deal to know you've trusted us with so many vehicles, and we're happy Colton, Miguel, and Deborah continue to keep you informed throughout your visits. We look forward to seeing you again.

July 18, 2026

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Employee Rating

I already answered I don't want to answer any more questions from the survey they have sent me to many More

by peacebestill20
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

Jul 21, 2026

Lawton Kia responded

Thank you!

July 15, 2026

Dealership Rating
Employee Rating

I have been using Kia for years and always never have a problem with the service department or the technical department they always explain More

by amy_p0421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Todd Brown

Jul 21, 2026

Lawton Kia responded

Thank you for being a longtime customer! We're grateful for your continued trust in our service team and are happy Miguel, Deborah, and Todd continue to provide the communication and care you expect. We look forward to serving you for many years to come.

July 06, 2026

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Employee Rating

Got me in quick, went over my concern in the drive. Technician was easy to understand and helped me save money. 10/10 would recommend. Chris my advisor was funny and reasonable. Great customer service. More

by juliuscoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Dacci, Waylan Hubbard, Todd Brown , (Service Advisor)Rebbeca 5 stars, (Service Advisor) Chris 5 Stars, (Parts) Tonya 5 Stars, and (Parts)Tony 5 Stars

Jul 06, 2026

Lawton Kia responded

Thank you for the great review, Julius! We're glad Chris made the process easy to understand while helping you save money, and we'll be sure to recognize him for the excellent service. We look forward to seeing you again when you need us.

July 02, 2026

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Employee Rating

Left debris in my truck bed a broken clip and adhesive material and scuffed my trim More

by NONE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Miguel Olivero, Todd Brown

Jul 09, 2026

Lawton Kia responded

Thank you, NONE37, for your feedback from your recent service visit to Lawton Kia. Quality work is our goal on every job we do. It appears we fell short during this visit. Please accept my sincere apologies for not meeting your expectations. If you wish to have us look at these issues, please stop by or call to schedule an appointment. Thank you, Todd Brown

June 27, 2026

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Employee Rating

The Lawton, Oklahoma Kia service station is committed to all the recalls. Completes them thoroughly. Its unfortunate for the Kia company and personally I would overhaul the factory of creation. The next rec More

by dorothywerk57
Recommend Dealer
Yes

Other Employees Tagged: Clint Walker, Vincenzo (Vinny) Barton, Mike Rosa, Miguel Olivero, Todd Brown , Mechanic was great and in communication.

Jun 29, 2026

Lawton Kia responded

Thank you for your feedback and for recognizing our service team’s commitment to completing your recalls thoroughly. We appreciate you sharing your concerns about the door issue and your experience with the vehicle, and we're glad our team kept you informed throughout your visit. Thank you for continuing to trust us with your Kia.

June 16, 2026

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Employee Rating

The team was fully of energy and very helpful and respectful. The explained everything so I can understand. More

by naa07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown

Jun 17, 2026

Lawton Kia responded

Thank you for the great feedback! We're glad Deborah, Todd, and the team made you feel welcome while clearly explaining everything along the way. We appreciate the opportunity to assist you.

May 16, 2026

Dealership Rating
Employee Rating

They are super nice. They helped with everything. Thank you It was a nice experience More

by dructorbeats
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

May 18, 2026

Lawton Kia responded

Thank you for the kind feedback. We’re so glad Deborah Johns helped make your experience such a positive one and that you felt well taken care of throughout the process. We’d be happy to help again anytime.

May 16, 2026

Dealership Rating
Employee Rating

Chris was awesome. He really took care of me and was understanding about my timeline. Thanks! More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincenzo (Vinny) Barton , Christopher.

May 18, 2026

Lawton Kia responded

Thank you for the kind words. We’re glad Chris took great care of you and worked with your timeline to make the process easier. We’ll be sure to share your feedback with him.

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