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Lawton Kia - Service Center

Lawton, OK

4.6
1,757 Reviews

1,757 Reviews of Lawton Kia - Service Center

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August 03, 2024

Always easy to schedule and Allan and the staff are very good and easy to communicate with for all my questions. More

by beverlyann.aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Lawton Kia responded

Thank you, Beverlyann! We’re glad to hear scheduling is easy and that Allan and the staff have been helpful with your questions. We appreciate your feedback!

August 03, 2024

I am extremely disappointed with Lawton Kia. Allan, the representative I worked with, didn’t believe me when I mentioned a recall on my seat and made me go through unnecessary hoops before ackno More

by femorris90
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allan Dacci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Lawton Kia responded

I’m very sorry to hear about the frustration you’ve experienced with your recall and parts orders. I want to assure you that we have now ordered the correct parts for your vehicle and are awaiting their arrival. We understand how important this is and are working to ensure that everything is resolved as quickly as possible. Please feel free to contact me directly at 580-771-3275 if you have any further questions or need updates. We appreciate your patience and are committed to improving our service. Thank you, Amanda

August 03, 2024

will not be back price on internet was 20400 put i belive 4000 or 3000 down price of car came to 24500 didnt catch for a few days went and talk to h8m he said dwaler fee . how are the fees 7 or 8000 bad bu More

by rickychilds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Schulz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Lawton Kia responded

Thank you for sharing your experience, Mr. Childs. We apologize for any confusion. During the purchase, we outlined the Lawton Advantage and you agreed to the final price of $24,000. Please contact me at 580-771-3270 so we can discuss this further. Sincerely, Brandon Mitchell (General Manager)

August 03, 2024

They are phenomenal and go the extra mile! ! When it comes to trust and reliability, Lawton Kia is your place!! Their whole team- I can’t thank them enough for always being there for my family! More

by Firecracker331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taeveyon
Aug 05, 2024 -

Lawton Kia responded

Thank you for the amazing feedback! We’re thrilled to hear that Lawton Kia and our team have earned your trust and provided exceptional service. We appreciate your kind words and look forward to continuing to serve you and your family!

August 03, 2024

Mike Rosa did a great job! He was great to work with and even though it started out to be a negative experience he made it one of the best car buying experiences I have had. More

by Joe A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Lawton Kia responded

Thank you, Joe! We’re thrilled to hear Mike turned your experience around and went the extra mile for you. We appreciate your high praise and recommendation. Enjoy your new vehicle!

July 10, 2024

Helpful all the way. I purchased 2 cars there and would recommend them to anyone More

by ruggerhans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Lawton Kia responded

Thank you, ruggerhans! We're thrilled to hear that you found our team helpful throughout your car purchases. We appreciate your recommendation and look forward to continuing to serve you and others in the future!

July 05, 2024

I was given great customer service when I brought my vehicle in for an oil change More

by tbennett2806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Lawton Kia responded

Thank you, tbennett2806! We're glad you had a great customer service experience during your visit for an oil change. We look forward to serving you again in the future!

July 05, 2024

When I left my antenna was missing I have called several times promised to get a call back after the cameras were viewed. I never receive a call back More

by REBECCASANCHEZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lawton Kia responded

Dear Rebecca, I’m really sorry to hear about the missing antenna and the lack of follow-up. This is not the service we aim to provide. Please contact us directly so we can address this matter further. Your satisfaction is important to us, and we appreciate your patience.

July 04, 2024

He explained things well. Only bad they forgot my new oil change sticker Very friendly More

by Ksm599
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
Jul 05, 2024 -

Lawton Kia responded

Thanks for your feedback, Ksm599! We're glad to hear he explained things well. We apologize for the oversight with the oil change sticker. We appreciate your understanding and look forward to seeing you again soon!

July 04, 2024

Allen was very thorough and pleasant. The entire team was kind and knowledgeable. I will return More

by DEZJOANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Lawton Kia responded

Thank you, DEZJOANDY! We're thrilled to hear that Allen and our team provided you with thorough and pleasant service. We look forward to welcoming you back in the future!

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