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Lawton Kia - Service Center

Lawton, OK

4.6
1,757 Reviews

1,757 Reviews of Lawton Kia - Service Center

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August 06, 2024

I travel a lot and it is always good to see friendly faces and people willing to get your service completed asap! More

by Cherish-unlimited1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Lawton Kia responded

Thank you! We're glad to hear you appreciate our friendly service and quick turnaround. Safe travels, and we look forward to assisting you again!

August 06, 2024

Bought my car at Sooner Kia in norman, have had trouble with them since then. Lawton Kia got me right in & fixed up with what i needed within a day of contacting them. Lawton Kia will be my home dealership More

by pitrepreslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Lawton Kia responded

Thank you for sharing your experience! We’re so glad we could help you out and get everything sorted quickly. Welcome to the Lawton KIA family—we're honored to be your new home dealership!

August 06, 2024

Awesome experience love the salesman there. Great sales person in Vinnie. I will recommend people to Lawton KIA More

by billyjololler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Lawton Kia responded

Thank you, Billy! We're thrilled you had an awesome experience and that Vinnie took great care of you. We appreciate your recommendation and look forward to welcoming your friends to Lawton KIA!

August 04, 2024

Very professional and extremely fast with their customers service. Very tentative to my needs and the needs of my car. More

by netog1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Lawton Kia responded

Thank you for the feedback, Netog1222! We're glad to hear you found our service professional and attentive. We appreciate your kind words and look forward to assisting you again!

August 04, 2024

This is asked me this three times they always treat me like family and they always follow up and check to make sure that everything has gone the way that it is supposed to go More

by Therapoet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayveon McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Morales
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Aug 05, 2024 -

Lawton Kia responded

Thank you for your feedback, Therapoet! We're glad to hear you feel like family and appreciate our follow-up and care. Your satisfaction is our priority, and we look forward to assisting you again!

August 04, 2024

Deborah was so nice! She always is, she deserves a raise. 10/10 would get serviced again. More

by alysontgaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Lawton Kia responded

Thank you, Alyson! We're glad to hear Deborah provided excellent service. We appreciate your high praise and look forward to serving you again!

August 04, 2024

Lawton kia was fast in meeting our car needs and purchase. We were able to get the car at the price we needed More

by jesse.porter
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Lawton Kia responded

Thank you, Jesse! We're pleased to hear that Lawton Kia met your needs quickly and helped you get the car at the right price. We appreciate your feedback and look forward to serving you again!

August 04, 2024

My service went outstanding and I would love to recond Lawton Kei to all my friends. More

by dmims6591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Lawton Kia responded

Thank you for the great feedback! We’re thrilled your service experience was outstanding and appreciate your recommendation. We look forward to serving you and your friends in the future!

August 04, 2024

Had the vehicle in for service 6 times and the A/C still isn't working. They want additional money to make further repairs. More

by JohnT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Luttrell
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Lawton Kia responded

Hi John. We apologize for any inconvenience you’ve experienced. Our records show that we replaced the Schrader valves under warranty at 25,000 miles in 2021. At 61,585 miles, we replaced the AC compressor, which was not covered under warranty. Now, at 77,445 miles, your vehicle requires an expansion valve. We did lower the diagnostic fee during your recent visit to assist with the cost. Please feel free to reach out to me directly at 580-771-3275 if you have any further questions or need additional assistance. Thank you, Amanda Luttrell.

August 03, 2024

This dealership has the best customer service I’ve experienced in years a long time. More

by kaceykitner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Lawton Kia responded

Thank you, Kacey! We’re thrilled to hear that you’ve had such a positive experience with our customer service. We appreciate your feedback and look forward to assisting you again!

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